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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24627 results found

  1. Casting Epic Confrontation did not trigger an instant spell casting opportunity

    I wanted to cast a spell called "Disfigure" before the sorcery spell "Epic Confrontation" resolved and the two target creatures fought. However, I was unable to cast the instant spell "Disfigure" and my creature died! I had the mana and after the fight I was able to destroy the enemy creature with Disfigure. My creature died though and I lost the game. Usually when I cast a fighting spell like Epic Confrontation, you can adjust creature stats using an instant spell but this time the two creatures just fought immediately without letting me debuff the enemy creature.

    I am currently…

    5 votes

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  2. 1 vote

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  3. 1 vote

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  4. Maestry pass not activated

    I have bought 2 maestry pass last week (brothers war and dominariaunited) wirh 20% discount, but it look like I hadn't bought it, because it isn't "activated". Why? Thanks

    1 vote

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  5. Bug opening packs from redeemed code

    Redeemed a promo code from a Brother's War prerelease and got the six packs. However, an error occurred opening second pack: there were only four cards in that pack and then the remaining packs had vanished. Please restore missing packs!

    1. To reproduce bug: 1. redeem promo code 2. open packs
    2. On Mac
    3. only 1 and 1/2 packs received of six
    4. receiving six packs
    5. NA
    6. NA
    3 votes

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    1 comment  ·  Store  ·  Admin →
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  6. 1 vote

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  7. Hyrkull's

    The cost for Hyrkull's Final Meditation only modified to 4UUU during my turn. I lost the match because of this

    2 votes

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  8. Snarling Wolf not a selectable object

    Snarling wolf is not a selectable object in any way. The card text does not state this. You cannot even tap on it to see the card face enlarged.

    1 vote

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  9. Liberator, Urza's Battlethopter Bug

    Liberator, Urza's Battlethopter allows you to cast Koilos Roc with flash despite Koilos Roc not being an artifact or colorless. Perhaps due to the Roc creating an artifact token?

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Mishra, Tamer of Mak Fawa not warding Precursor Golem tokens

    Opponent casting "Disenchant" on "Precursor Golem" while that player controlling "Mishra, Tamer of Mak Fawa" only had to pay ward once to destroy all 3 golems that became targets.

    Expected copies to trigger ward but it seems MTGA is not handling Precursor Golem triggered spell copies' controller correctly.

    Gatherer has the ruling "The controller of the spell that caused Precursor Golem's second ability to trigger also controls all the copies."

    1 vote

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  11. Ravnica table has flawed graphics

    Since the Brothers War update, the Ravnica table has missing buildings in the top right. A bright magenta background appears where they used to be. I seem to get stuck playing on it more than any other table, which is extremely annoying.

    1 vote

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  12. draft freezed

    during BRO premier draft on ios on Ipad pro 5th generation
    picks where freezed and did not presented me the new cards for 5 picks consecutevely,

    2 votes

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  13. Mac OS not displaying card names or power/toughness

    With the brothers war update on Mac OS, I haven't been able to see the names of cards or their power/toughness either in a match or deck builder.

    7 votes

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  14. Draft restarted

    Hello!
    Just started a BRO premier draft and it closed when I was picking my third to last card in the third booster. There was a strange message which I quickly clicked to reenter the draft and finish it, but, when I tried to reenter, it was as if I didn't started the draft at all.

    Stranger: when I clicked again, it showed my picks but I couldn't receive any other booster. I waited a minute, but the packs didn't show up, even when it was clearly showing I had a pick to make (the boosters images showing on my…

    1 vote

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  15. Can't proceed with the game

    After the last update on November 16th 2022, i am unable to proceed with the game after the initial screen. I have tried to delete cache and data from my mobile and even uninstall and install the application again.
    I am using Google Pixel 7 Pro and Android version 13. With OnePlus 7 Pro and connected to the same network i am able to proceed with the game play.
    In the attachment you can see the screen shot of the error

    1 vote

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  16. Battery drain iOS

    Latest iOS release, iPhone 13 Pro Max battery drain is significant, device gets very, very hot. Uninstalled until patched.

    14 votes

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  17. Carte gagnée mais absente de ma collection

    J'ai ouvert un booster dans lequel se trouvait la carte Euiol de l'esprit or elle n'a pas été ajoutée dans ma liste de cartes. Voir copie d'écran. Povez vous me dire ce qui s'est passé ?

    3 votes

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  18. bug

    i have a problem with my connection.

    Can you resolve this problem, please.

    Best regard.

    Olivier Gouin alias Kehctap

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Dead Man's Chest is never being drawn in Historic Brawl

    I recently added Dead Man's Chest to some brawl decks. I've now played 65 historic brawl games, using two different commanders, some involving 20+ turns and multiple mulligans, and in all that time I have only drawn or had milled or exiled "Dead Man's Chest" twice (once during an opening draw I had to mulligan). In a few of these games I went through 50+ cards of my decks thanks to milling and exiling effects.

    This is not just statistically improbable, it is impossible. Clearly, there is something wrong with this card that is preventing it from appearing in games.

    2 votes

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  20. 3 votes

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    1 comment  ·  Events  ·  Admin →
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