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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22917 results found

  1. feedback on gameplay

    the game keeps (twice and counting ion the last 24 hours) making me rope to death. i will be playing a game, everything will be normal... but then ill click 'end turn' or 'to attackers' and the Button will acknowledge that ive will clicked it, but the game will completly ignore it and start making me use my timouts and eventually lose. it also won't let me concede when this happens.

    platform: windows
    no workaround except accapting the loss and closing the game externally

    2 votes

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  2. 2 votes

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  3. Cleric class life gain mechanic

    Cleric class level two mechanics (gain life, add +1 +1 counter to creature you control) is not activating for damage done with Righteous Valkyrie and Eternal Thirst (adds lifeline) combo

    2 votes

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  4. Rowan

    Rowan emblem shows incorrect rules text. Pretty simple fix.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Infinite wait to be given an opponent in Quick Draft queue

    This bug has happened a lot to me recently, I estimate that it has been present for more than a few months. It's hard to know that it is actually happening or if there is just a long wait for matchmaking to find a suitable opponent. However, I've had it happen enough times (and waited for long enough) to be abolutely certain that it is a repeatable bug.

    I mostly play quick drafts but this may occur in other events or play modes.

    It happens when you leave Arena running for more than about two hours without playing. Then you…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  6. My account is not leveling

    I have ripped off several wins in a row now and my account is not going up or down. Stuck at Silver 4.

    I literally cannot level.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Card interaction suggestion

    When a card says "Target creature fights target creature", this should still take first strike and double strike into account. You already incorporated death touch and lifelink, so why are these ignored?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. ***** counter ineffective on voice of the blessed

    When a voice of the blessed is tagged with a ***** counter, it doesn't lose any of its abilities.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  9. 2 Nine Lives trigger at the same time

    one on the opponent's side, one at my side after MY board wipe is used.
    Before: the order is the opponent's then mine.
    Now: mine then the opponent's.
    Result: I cast the board wipe, then I lose in stead of winning (comparing to the update before)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Broke the game

    This alchemy update literally broke the game… at one point the amount of actions and creatures were too much for the game to handle and crashed eventually. It really needs some serious balancing.

    3 votes

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  11. Bloodvial Purveyor

    Seriously, when are you going to start playtesting these cards? I haven't looked yet, but based upon casting cost & abilities, this thing had better be a mythic rare, because a 5/6 flying trampler with an added variable bonus for only 4 is pretty broken. It could still be a 4-drop if it was a KKKK casting cost, not KK+2. As it stands this card is ridiculously cheap. I will be adding it to any deck I have with black in it in the meantime.

    1 vote

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  12. "You Find Some Prisoners" land untapped

    An opponent used the card You Find Some Prisoners tapping the only two lands, and only permanents, they had on the board. They chose "Interrogate Them" milled three of my cards. Their lands, for some reason, then untapped, they put down their land for the turn, allowing them to cast Territorial Scythecat, a 3 cost card, they chose from the milled. The wording on You Find Some Prisoners doesn't cause lands to be untapped they shouldn't have been able to do both without having a minimum of at least 5 lands at their disposal.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Alchemy tokens not applying card styles

    Alchemy cards that create other cards, for example "Toralf's Disciple" and "Key to the Archive" do not have the card styles applied if the player has the style applied to the original. Toralf's Disciple will create 4 lightning bolt cards, even if the user has a style for lightning bolt it will not apply to these 4 created.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Opponent conceded during sideboarding after game 2, no progress granted on ladder

    My opponent conceded after game 2 of our BO3 Alchemy match, and I received no progress on the ladder. I was at the beginning of Tier 3, and after the victory, I was still at the beginning of Tier 3. You can see it in my Untapped.gg screenshot.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game sucks

    The ******* game is ****. Tired of playing against nothing but goblins, elves and life gain.

    6 votes

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  16. Crash bug

    Game crashes when I use a card that lets me choose a land or enchantment etc from deck.
    And never reopens to active game.
    I am playing on an up to date iPad 7 with a lot of free space.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Indestructible & Board Wipe mechanics

    I have had several matches now where 'indestructible' creatures have been 'destroyed' with board wipes: "Blood on the Snow" + "Doomskar"
    This appears to be a mismatch, as they both use "destroy" phrasing.
    Consistency on the phrasing and mechanics in these instances needs addressing.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Hexproof or protection vs “destroy all” type of cards

    So I read that hexproof or protection from doesn’t protect from “affect all” type of cards (e.g. a card with “destroy all creatures” destroys even creatures with hexproof or protection).

    The reasoning behind this is completely flawed on a mathematical/logical level.
    Let me explain.
    Hexproof or protection state the card can’t become the target of … or that it can’t be target by so and so.
    That’s where your logic for the explanation comes from BUT that’s also where it breaks.
    You assume, that, for example “destroy all” effect, doesn’t specify particular cards therefore it does not have a target,…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Store Bugged on Shadowspear

    Shadowspear was purchased... it shows purchased, and doesn't show available anywhere for any deck type.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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