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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28791 results found

  1. Starter Deck

    Please understand that I am using a translator. I'm a user who logged on again after several months. However, I received only 3 types of 10 types of starter decks in 2 colors, but the remaining 7 types of quests are not carried out. Only the phrase "Earn a new deck tomorrow" is displayed, and it remains the same even if I log on the next day.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Perimeter Patrol

    Keith Smolinski
    Yesterday 03:10 am
    Played two matches this morning where my artifacts entering the battlefield triggered my opponents cards. Perimeter patrol is only supposed to trigger on your turn. My opponents had them and o couldn’t attack because everytime I played my artifacts I pumped their board!! I would like to redraft that match because that was a total waste.

    0 votes

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  3. Koma, cosmos serpent ability doesn't work as it should.

    Koma's ability doesn't work in the stack as would be tournament legal.

    Example 1:
    Koma activates it's ability to tap krenko and in response Krenko is tapped and its ability goes through. As Intended.

    Example 2:
    Krenko goes to activate it's ability and is at the bottom of the stack. I activate koma's ability in response to tap krenko preventing Krenko's ability.
    The problem is the code still allows Krenko's ability to go through when I countered him.

    In the second Koma has priority in the stack and Krenko should be countered as that is tournament rules.

    Please fix this…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Dragonstorm

    <ドラゴンの嵐>をプレイした際に、クリーチャータイプ-多相の戦士のカードが選択出来ません
    全てのクリーチャータイプを持っているはずでは? 大変お恥ずかしい限りなのですが、キーワード能力<多相>とクリーチャータイプの<多相の戦士>を混同して認識していたことが原因にありました。

    実際に確認したと思い込んでいたのは<多相の戦士>であるカードだけでした。

    1 vote

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  5. Midweek Magic Missing Text and Images

    The name, description, deck names, event-specific card names, event-specific card rules text, and (intermittently) other card rules text for this Midweek Magic event are missing. My app is up to date and I have tried restarting it multiple times.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. runaway growth not showing intensity

    The little intensity icon does not update as intensity increases. I was the opponent in this game.

    2 votes

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  7. infinite loop in alchemy with auto win using oracle of the sun/displace kitten

    Infinite loop using displacer kitten, oracle of the alpha(mox artifacts/black lotus/, any draw creature card(cloudkin seer in this case), futurist spellthief.

    please fix, can add in any autowin card or conjured "deal x damage" card for autowin

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Game frozen and crashed, couldn't restart

    I was in a cube match and the client froze and crashed, then wouldn't restart. I had to uninstall and reinstall. Obviously I lost the match (my third loss), so it was quite frustrating.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Opening boosters

    Opening the booster packs from BRO, cards with powerstone token goes off screen
    Platform: PC

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Idea

    I think that we should be able to have a "backlash mode" available for all formats on MTG arena at least for casual play a lot of players that I've been playing against have been using control decks don't allow me to do anything I understand it's the way the games played sometimes but my proposal put this backlash emblem that forces control players to play it more casual, 'at least if they are forcing mill, to Mill their own deck to o'every other turn or maybe have available some sort of a message pop up if you're forced to…

    1 vote

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  11. Cheater

    This guy had some sort of trash talk thing sending custom messages to me throughout our whole match I don't know exactly how he done it but I have a screenshot I just couldn't get the shot while he was sending a message

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. 注釈文の題目が間違っている

    採掘場の師、トカシアなど
    諜報<諜報1など>の注釈文の題目が
    “装備”となっている。

    1 vote

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  13. Is there a plan to enable trading wildcards?

    Like trading a mythic for 2 golds or 10 uncommons for 1 rare etc?

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Bug: Reward Never Received

    Yesterday there were some disconnection issues and we all received a mail. In this mail we were told something along the lines of 'Sorry for the inconvenience and the disruption of some of your gameplay' with a button to claim a prize. I claimed the prize, which was something like 3000 gold and something else (gems? packs? can't remember). I click on claim, and then to my surprise see that nothing has changed in my coins....

    I consider this to be a bug as it is 'wrong reward' which was never received. Please could I receive this? I want to…

    1 vote

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  15. 荒地を入れたデッキを登録するとエラーになりデッキを作れない

    ヒストリックブロールで荒地を入れたコジレックのデッキを作ろうとしたが、必ずエラーになり、デッキを作成できない
    荒地が表示からなくなったり出たりする

    1 vote

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  16. Blasting Zone

    During a draft game on Android, my blasting zone with 6 token didn't destroyed anything (there was enchantment, creatures and artifacts with mana value <6).
    It was very frustrating et made me lose the game and ended my major draft.
    Can you fix it?
    Thank you for the game.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  17. Record Function Missing - Thick Trigger Stack Error - Unjust Gameplay / Cheating

    Preamble: Its my opponent’s turn. They cast Sterling Grove, I respond with Collected Company and hit skyclave app to undo the enchantment lockout my opponent had made.

    Nine Lives has 0 counters on it.

    5: calling this turn5, I have triggers for Scurry Oak to make N squirrels. Problems:

    1) I cannot auto scry Trelasarra and the client is lagging as it is auto passing at this point. That I could drive both of our timers to 0 and wanted to Scry 1 top 3*N times.

    2) My opponent should be able to have the rest of their main phase…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. text and art missing from cards

    My draft table didn't have any alchemy cards in it and during my games, people played alchemy cards against me. The art and text was missing from their cards and I couldn't tell what was going on.

    4 votes

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  19. Rewards System for Feedback and Explorer Feedback

    I would be more incentivised to provided more accurate reports if developers issued rewards for engagement. Gems/gold would be fine.

    Mostly an auto system or that devs can manually commend someone for exceptional information (a reward of 10k Gold / gem equivalent).

    You want player engagement in these dark times for WotC, pay your players (literally its free rental money and can never amount to a loss of actual USD for wizards)

    Currently hasbro is down 41% YTD and some of that isnt just market forces but WotC self inflicted injuries.

    <b>EXPLORER</b>
    One positive is the new Explorer II Anthology.…

    2 votes

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  20. General QC and and display errors from the past ~72 hours

    General QC should be reviewed.

    (1) one display bug of a card clipping in the client. Either use the app’s boarders to define limits or write code for edge detection. (see misalignment attachment)

    (2) see obstructed attachment: open information is being obstructed. It turns out there are 7 swamps in play when I untapped.

    (3) More of a nonissue about incomplete skins (attachment) but future Alchemy cards were released before the client was updated. Thus you can see the incomplete assets missing.

    Lets not have development debt because that can swamp a company (see twitter having app issues because of…

    1 vote

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