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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24793 results found

  1. bug: didnnot receive my ICR reward

    did not receive my ICT for my 5th daily win

    1 vote

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  2. Gems when not all rares collected

    I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.

    This is not my screen shot, but it shows the same thing for the gem card.

    https://i.redd.it/p1l2lb06lkh81.png

    I want my rare/mythic please.

    9 votes

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  3. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. High Score Emblem Triggered Twice In One Turn

    High score enblem triggered twice for '2' mana cost

    1 vote

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  5. Curse of leeches (conjured) doesnt transform

    I got a Curse of leeches from a Cursebound Witch's spellbook. Then i played it enchanting my opponent. Several turns later i played no spells to make the day into night but my enchantment didn't transform. I don't know if that's how the card is supposed to work, i couldn't find any ruling about Conjure but as i understand you dont get a "copy" but an actual card with all the atributes of the original (including the backside!).
    Sorry i dont have more information, it catch me off guard in the middle of a game. I leave the log and…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Pest

    I kept thinking why was my life so low even though I keep blocking with pests. Then I sacrificed a pest to village rites and lost 1 life instead of gaining 1 life. The pest tokens aren't gaining life but instead losing life when they die. Possibly because of Dina making me lose life instead of gain life?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Quick Draft Neon Dynasty not crediting weekly wins

    In quick draft Neon Dynasty, I just had my second win, but only got credit for one of these on my weekly win tally. (Was 6 when I started today, now 7, should be 8.) Update(s) to follow as I progress through the remainder of the draft.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. 1 vote

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    1 comment  ·  Events  ·  Admin →
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  10. Mech hanger

    I cannot target Panhelion II with Mech Hanger (I try to tap Panhelion II when targeting Mech Hanger and nothing happens).
    I’m on iOS.

    1 vote

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  11. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. lose rank

    This is happening since yesterday, even if i win games i keep losing my rank, please fix this bug ASAP

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. 進行不能

    相手のエモートからの進行不能へ。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Eiganjo Channel won't target

    Was attacking with drizzt do-urden token (Guenhwyvar) and player blocked with Barrowin of clan undurr, so I used Eiganjo Channel ability, but the client wouldn't let me target the blocking creature. A turn off 2 later, it did work. I lost this match as 2/2 losses

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Arena suggestion

    The Actual worst thing about Arena is the daily 15 rewards. Its much harder and more time consuming for 15 daily wins but it gives the worst reward.
    The weekly 15 gives a much better award and can be broken to few wins a day. And the other one is usually completable in ine day but gives better rewards. Also, last gem special was lame 300 gems for 400 gems is barely gettin. Should go back to 50 gems for 400

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. My game often just crashes when I try to play new decks

    This. Sometimes, when I just edited a deck and try to select it to play a normal match, my game just crashes completely.

    1. Edit new Deck, try to choose said deck. the game just shuts down completely while I try to select said deck. literally just hovering the cursor about it, ends the game. For example, that black-white deck is new. hovering over it triggers the crash.
      Only happens ocassionally though, with certain decks. Mostly in decks with alchemy cards, I think.

    2. PC, Windows 10

    3. see above

    4. Complete shutdown

    2 votes

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  17. the never ending game

    beginning of a standard match during a standard event on my second win trying to get my third.I place a creature card during my second turn and when it's about to enter the battlefield the opponent reaction doesn't end even after 10 minutes. The Time out timer hasn't ended for them. I'm on PC

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game did not let me respond to trigger

    The game did not allow me to use my "God's Willing" in response to fiery temper.....

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Full screen mode resolution is blurry

    Full Screen mode resolution issue is blurry. I'm using Mac OS. Screen is clear when full screen is taken off.

    2 votes

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  20. Multi-Player Historic Brawl

    Please add 4 player Historic Brawl option for MtGA. We, as the player base know, that “Historic Brawl” is essentially EDH, a format that was designed to be multi-player. For this reason, I’m suggesting the addition of multi-player historic brawl so the format can be enjoyed as intended, with multiple people.
    This would also,I believe, increase the player base in the long term, and encourage people to play online with their friends. It would make a killer addition to MtGA

    8 votes

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