MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26398 results found
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Remove alchemy cards from the Cube Draft
Remove alchemy cards from the Cube Draft. They slow the draft portion and lead to unfun gameplay,
4 votes -
alchemy draft ended early please refund
Due to a system crash, the alchemy premiere draft was ended early which meant I didn't have the opportunity to play all of my games. I had reached 1 win and no loses but was then just assigned 3 losses. Please could I have my gems refunded as this was not my fault and not an expected end to the event.
1 vote -
Bug: Meathook massacre in cube draft did not gain life
I cast meathook massacre in the cube draft and my opponent had 4 creatures while I had two. all the creatures died properly, and he lost life due to my creatures dying, but I didn't gain any life due to his creatures dying.
1 vote -
Missing starter decks
Missing starter decks
I can not get all the starter decks and no mission available for the starter decks-
stater deck missing.png 1645 KB -
magicbug.PNG 2134 KB -
Screenshot 2023-07-18 125042.png 2637 KB -
MTG Arena - Missing Starter Desks after update.jpg 433 KB -
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Log20230619_051743.log 444 KB -
Capture.PNG 2424 KB -
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Screenshot_20230417_231040_Magic.jpg 1120 KB -
list_starter_deck.png 2909 KB -
Screenshot 2023-04-09 165646.png 2751 KB -
collection.PNG 939 KB -
decks.PNG 1166 KB -
Screenshot_20230328_204015_Magic.jpg 1123 KB -
mtgque2.png 2829 KB -
mtgque.png 2660 KB
171 votes -
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loading card database
Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:
5 votes -
Improvements to deckbuilding interface and shop
While deckbuilding on MTGA it would be nice to see how many cards I have of a certain set, like 256/440 cards of the selected set, and 40/ 60 full sets 4/4 this way I know fairly fast if and what set I want to add/buy to. See illustration.
1 vote -
Draft Game Frozen
Draft Game Frozen
First draft, spent my gems and now they're wasted because the game is frozen. Is it worth is to keep drafting?
3 votes -
Sideboard bug
Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.
Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.
I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue…
7 votes -
Utilizing the gold coin system more effectively
Hey Wizards! I had a new idea to incentivize player game play and to take a wack at the economy of arena. From my own personal community and from forums online, one of the biggest complaints I hear is that MTG arena is a strictly pay to win game as it doesn't offer players many ways to be fruitfully rewarded for hours of game play. It's due to the lack of incentivized prizes that players struggle to create more rare wild cards to craft the top teir meta deck of the season. Not only that, but there is also another…
2 votes -
MTG Arena iOS | Unlicensed Hearse becomes unusable after exiling 10+ cards with it.
Should be simple to reproduce. I had 8+ lands and I exiled 10 cards with unlicensed hearse. Every time I tapped unlicensed hearse to bring up the options of tap: exile cards or crew 2, it would extend out displaying all the cards that it has exiled, but the unlicensed hearse itself was now off the right of the screen and I couldn't tap it again to tap or crew it.
4 votes -
Pet idea, D20 or a simple coin to flip
Just an idea that came to me while making a mulligan decision, feels like a missed chance from Wizards. Would actually pay money to have a randomizer pet available in game.
1 vote -
1 vote
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Make Arena more enjoyable
For the love of <insert religious figure here> can we please make Arena more enjoyable? I love this game, but it has some huge flaws, some of which are very actionable.
The economy is terrible. Needed to be said, even if it's not going to change...
It's a combative game by nature, and with most things, you tend to enjoy winning more. This is very hard to do when you're winning at most, around 55% of the time. So, what can we do to help enjoy this more? You possibly enjoy losing if it's a fun game. Let's look at…
1 vote -
game stucked on checking for active matches. cant access anymore
My game stucked on checking for active matches and cannot access anymore. Reinstall tried and it did not work. System not freezed, thus I suggest you to check the database and see if there is any issue on game status.
repro steps:
1. access game with my account
2. game lunching and stucked on "checking for active games"expect result:
1. game lunching successfullyactual:
1.game stucked on checking for active gamesnotes:
1.platform: PC
2.Account using: 675804186@qq.com24 votes -
Premier draft wiped after rebalancing cards
I had a Premier Draft Baldur’s Gate tournament with 1 win and no losses. After today’s rebalancing update, it’s completely gone. I understand you may have to do this because the cards changed, but I would really appreciate my 1500 gems refunded to me.
1 vote -
haven't received what i paid for completely
I paid for the Chardalyn dragon pet and sleeve bundle, but the sleeve is still locked...
1 vote -
Puzzles (for example "Win this turn" or "Survive this attack")
I remember playing some mtg game on xbox360 more than ten years ago. It had a puzzle play mode where you entered a pre set board and for example had to survive an attack or win during your turn. Often they were tricky and only possible to solve making use of unique interactions between cards. I wonder if you have had any plans to implement something like this on arena. A daily puzzle or something like that.
An example of how they can be set up:
https://mtgpuzzles.com/puzzle/4
Too bad these aren't actually playable. It's only possible to look at the…2 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
21 votes -
Gladiator Rewards not Copy Protected
I got two cards as a reward for participating in the Gladiator event - a Sacred Foundry and an Erebos. However, I already owned four copies of those cards. I think I may have been awarded gems for them, but why not make these rewards copy protected like you do for other events?
1 vote -
prismari command targeting myself for token and 2 damage to opponent
I in a was in a standard event casting Prismari Command using the two modes of creating a treasure and 2 damage to any target. I chose myself as a target for the treasure and 2 damage to my opponent. The damage went to the opponent correctly, but they also got my treasure token upon the spell resolving.
1 vote
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