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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24702 results found

  1. Network Error Premier Draft

    Premier draft will not begin after taking my gems. "Network Error"

    12 votes

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  2. full screen

    Its impossible to go into full screen on Mac, whenever the game is over it will switch back. And you can't see the entire screen the Arena is cut of on the sides

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Unresponded Disconnect during a "Neon Dynasty Premier Draft" game

    In midst of a draft game, the ingame timeout fuse of my opponent started going off. The game client did respond to my interactions, but did not notify me, that I was not connected to the game.

    My internet connection was still available. After I noticed that my opponent did not get punished by using all his timeouts, my suspicion began to arise.

    I checked my internet connection at this point, it was fine. So i closed and opened the game client of MTGA and the game was practically lost as my opponent took advantage of 2 free turns.

    The…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Stucked draft game

    I'm in the game, playing in a draft event, and when i'm about to win the game (22hp vs 2), the other player just stops playing, but the time don't run, so the game stays stucked. Now i have to conced a game that is allready won to leave this bug.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Game Freezes during match

    During opponents turn timer counts down to zero then match freezes.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Constant request to log in

    Hello,
    I want to start by saying how much I enjoy the mobile app. I play many times a day.

    I don’t have much to complain about in the app, on the contrary, I talk very well of the app.

    So I hope you can understand my confusion when I came across something troubling.

    Today, when I opened the app, I was immediately pulled to a log in screen requesting for me to log in.

    This wouldn’t be a big deal, but after I did as requested, I got a request to log in again.

    After doing this 5 or…

    1 vote

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  7. Error de la aplicación

    Al inicia sesión de la aplicación, después de colocar el usuario, la clave y presionar enter.
    La aplicación vuelve a cargar y llega al mismo punto

    1 vote

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  8. Unable to join draft after update

    On PC, after March 3rd update, I could not continue my draft, the error message indicating a Network error. No issue on my connection is occuring and I could join an Historic Brawl game just after

    1 vote

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  9. MTG

    Unable to login while maintenance anounced whithout impact is going on

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Card style not applied (Clearwater Pathway)

    Clearwater Pathway borderless cosmetic is not applying.. all other styles applied but this one.. Ive gone into 'Collection' and 'Select' style as well... no luck.

    Android

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bug - MTGA does not respect CR 606.3

    "A player may activate a loyalty ability of a permanent they control" whereas MTGA only does this for planeswalkers. Any permanent that once was a planeswalker (whose loyalty abilites were not removed) should still be able to be activated as per CR 606.3

    1 vote

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  12. Yall tell me how this adds up

    So i got ****** and no where in this persons grave yard or field is there annnnnny card that gives him the ability monster he used to beat me I call ******** and im sending the screen shots to prove it

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Creature ability/enchantment interractuon failure

    When attacking with 'leaning warleader', who creates 2 attacking cat tokens, the 'raid bombardment' enchantment does not deal damage for the attacking tokens.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Ukraine

    Please add a Ukraine flag sleeve to the store to allow players to show support for Ukraine in their war against Russia. 🇺🇦

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Stack issue

    From time to time it happens that I try to play a spell or a permanent, it stops in the stack, and seems like I've discarded the card.
    From there I can't play any other spell because my mana becomes useless, unless I restart the game (risking my turn).
    It's unacceptable that this bug can't get a solution, especially when it costs the player a ranked match (like this time).
    This game is flawed and it really seems you don't actually care about these reports...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Trample + Double Strike

    Had a Walking Skyscraper equipped to a ridiculous degree (was like, 16/12 or something).
    Played Halvar, God of Battle. Now it has Doublestrike and Trample.
    Attacked, my opponent blocked.
    Destroyed the creature and hit the player with First Strike damage, but then Walking Skyscraper did not deal the second hit directly to the opponent.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. I signed up for the Jump In! event, but every time i tried to enter the event, I cannot connect

    I signed up for the Jump In! event, but every time I tried to enter the event, I cannot connect. I tried to reconnect, but to no avail. However, Arena still collected the 1000 gold fee. I have no issues connecting when playing Standard Best of Ones though.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  18. Mastery Pass

    Hello support team,
    I achieved rank 30 in the current kamigawa mastery pass but the golden koi pet won't show up in my profile section where i can select my pets.
    I did receive the mastery orb.
    Please help me solve this issue.
    KIndest regards

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  19. Products suggestion - packs shopping

    Could be a good thing to implement a way to buy multiple packs with gold. Thanks

    1 vote

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  20. Forest Won't Tap For Mana

    This happened on a PC. Played forest, game froze and said it was waiting for a server, and when it came back, I could not use the forest.
    What happened to the old bug form? This isn't repeatable, really. I just want a refund. Not for my words to be posted on the internet.

    2 votes

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    2 comments  ·  Events  ·  Admin →
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