MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28820 results found
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Go For Blood with First Strike
Prickly Marmoset fights Frenzied Raptor with 'Go For Blood'
They both die. Shouldn't First-Strike keep Marmoset alive?
12 votes -
Ooops something went wrong while updating
What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.
26 votes -
CANT CAST INSTANTS
CANT CAST INSTANTS
I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK
NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE
BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.
ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT
42 votes -
Mono red matchmaking issues
Hello i've been experiencing a matchmaking bug were everytime i que with a monored deck i just get matched with other monored deck. I have been able to replicate the "Bug" with 100% accuracy, if i switch to another deck for example a sultai ramp deck then the matchmaking seems to work as usual.
It seems like other players have taking noticed of this bug aswell since i've seen quite alot of redcap melee being maindecked .
For clarification i've only been experimanting with the standarplay que but there i've played around 20 games of monored and everyone has been…26 votes -
Yawgmoth's Vile Offering
I was unable to cast this card during the arena cube in a situation where it should have been a valid play.
19 votes -
quest XP
Hi,
I try to optimise my daily quest and weekly quest for the mastery pass.
I notice a problem with the XP rewards. In this screen exemple i won for the second time today (100 XP) and my eleven time this week (250 XP). I must had 350 XP and i only received 275 XP.
That's not the first time I reported 2 other bug : I only win 500 XP on my daily quest (for a 750 XP Quest).
I will lose my objectif of lvl 80 because of the rewards bug (I will reach only the lvl 79…
34 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
37 votes -
Spontaneous Loss
So far, I have experienced two events of spontaneous loss. Both occurred on my turn, I did not concede the match or mistakenly do so, and my opponents had no active effects in play that would cause me to lose in such a way. Long and short of it, I suddenly lost for no logical reason. My internet connection is solid, so it's not that. Included the log of the most recent Spontaneous Loss. Very frustrating when you're playing ranked.
WotC, get this on lock. TIME NOW.
50 votes -
Opponent stuck in timeout
Opponent is not losing due to timeout.
I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.
183 votes -
Server Issues
Auto-conceding battles because of server issues. Checked own connections and network and no issues with anything outside of the MTG Arena app.
See log file attached.
43 votes -
Adamant not working with Salying Fire
On two different occasions I cast Slaying Fire and selected the button to pay it's Adamant cost. Both times, however, it only dealt three damage as opposed to four.
6 votes -
Preconstructed Decks Missing
Logged in today to find all my earned preconstructed decks were missing from deck list. I completed todays challenge to earn a new one and that deck didn't show up either...
35 votes -
Colour Challenge Decks not Unlocking - Last round also not with Colour Deck
Colour Challenges are not unlocking any of the decks upon completion.
Also the final stage for every colour challenge doesn't happen with that deck but instead asks me to choose another random deck.
I have been playing since the first Beta o I suspect this is related to my account not being reset properly.
I can't get any of the new deck unlocks for any colour challenge.
19 votes -
legendary
Played an Izzit deck that Quasiduplicated Torbran multiple times. The tokens created were LEGENDARY creatures of the same same, thus violating the Legendary rule.
5 votes -
Earn A Deck Not Awarding Deck
I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.
In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).
63 votes -
Fullscreen is actually Borderless Windowed Mode
As the title says, it is obvious that the Fullscreen Option actually enables Borderless Windowed Mode. There is no actual Fullscreen option. This can be seen by either alt-tabbing (which happens instantly, not possible in actual fullscreen) or by minimizing another window, which shows Arena behind it, proving that it is running in a window. I really don't get why this is a thing.
5 votes -
7 votes
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No timeout for opponent
In a draft game, opponent made no play in game around turn 12ish... The timer icon appears for them, but no timeout bar ever appeared. My internet is working (per websites in browser).
7 votes -
Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
577 votes -
Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!
Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!
18 votes
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