MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28820 results found
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"Unable to complete draft pick" bug in premier draft
During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.
69 votes -
Not receiving credit for daily quest 4/22/2020
My daily quest to cast 20 black or blue spells. I took my BR deck into a few games to work on this.
I have now played and won 2 games and have received no credit for my daily quest or daily win counter. Please assist.
I should be receiving credit for these quests.
6 votes -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
274 votes -
skipping phases of the game when it shouldnt
take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.
not cool. why is the game skipping whole phases?
25 votes -
counters not working on creatures.
it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.
10 votes -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.10 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
74 votes -
auto skipping main phase issue
so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
log attached. please help.12 votes -
Can't Sideboard
Sideboarding with Keruga has no effect.
Btw games 1 and 2, and 2 and 3, I switch cards btw my sideboard and main deck like normal. Cards I sideboarded out get drawn, cards I sided in are never seen. This is happening in ranked and in traditional standard events.
36 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
39 votes -
Lost draft
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
14 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
228 votes -
Brokkos Interaction with Nissa
When mutating on a 0/0 Elemental Land with 3 +1/+1 counters on it created by Nissa Who Shakes the World, Brokkos, Apex of Forever turns into a 0/0, even though he mutates on top. He should be a 6/6 with 3 +1/+1 counters.
12 votes -
Sparky freezes
Bug since last extension went on and while playing direct match with Sparky. If you're playing a deck including "Brideciel allègre" (in french) Sparky is unable to play instants that would involve a mana cost adjustment and the game freezes. All we can do to resolve this is to leave the game.
35 votes -
MTG Arena si blocca il gioco ma il timer del turno non si azzera
MTG Arena si blocca il gioco ma il timer del turno non si azzera
9 votes -
Fix the matchmaker or I'm done spending money on this game.
I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
***** too buddy.17 votes -
Couldn't block mutated menace creature
Hi guys,
Just encountered an issue where I couldn't block a menace creature with two creatures that had mutated. Each time I selected two creatures and clicked on the Glowstone Recluse with a menace counter a message would show up for a spit second saying "Illegal blocks. Try again.". I tried this numerous times over subsequent turns however it would never let me block the creature. I've attached a screen recording of what was happening, and given that the message only appears for a split second and the number of checks I did, I believe this to be a bug.
…
9 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
43 votes -
Card style going on and off
I have Yidaro's alternative card style applied in my deck, but as you can see in the screenshot, the card style keeps going on and off during the game.
8 votes -
Issue With Sideboarding in Bo3 Match
In my last draft match (traditional) I was using Keruga as my companion (and hence all of the cards in my starting deck cost 3 CMC or more). I mention that because it might be related to the issue.
When I went to sideboard for games 2 and 3 I added some 2 CMC cards into my deck (as is allowed by the rules of companion for post-sideboarded games). However in both matches it was clear that my sideboard "didn't apply". Meaning that I was playing with my main deck in games 2 and 3. I say this because I…
13 votes
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