MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9550 results found
-
Copying Electrolyze
PC version
Strixhaven Premiere Draft.
I cast Lead by Example
I cast Electrolyze
there is a 2/3, 2/1 and a 2/2 on the board. I split the first copy 1 and 1 on the 2/3 and 2/1. My plan was to deal 2 more to the 2/3 with the second electrolyze, but it would not allow me to only submit one target. Instead, I had to select two and split 1 and 1 again. This made it so only one creature died and I lost the game.17 votes -
Gladiator
Why not make Gladiator an official format? Why? Why, though? Just curious.
5 votes -
Unable to purchase Gems - We've gotten totally lost...
This is a defect. Steps to repro:
- Open application
- Log in
- Navigate to the Store
- Select any item to purchase
Actual Result:
The system displays the message: "Waiting for Server..." then an error appears indicating that "We've totally lost...". In the log file I found the following entry associated with this problem:
[19249] [ZFBrowser] Error fetching html: {"error":"ERRUNKNOWN","url":"https://secure.xsolla.com/paystation3/?accesstoken=REDACTED
I'm not able to even reach the store page provided by Xsolla
Expected Result:
The use is able to reach the Store page and to purchase item(s)
System info:
Windows 10 64 bit
Time: GMT+1 07:3920 votes -
Add Friend Request and Rematch Request options
Just that, add friend and rematch request options at the end of the game.
9 votes -
Shaking effect
I would welcome the option to turn off the new shaking effect when card hits the board.
9 votes -
Sportsmanship and leaving a losing game by timing out
Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.
But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.
It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…
21 votes -
play draw
+2 life on the draw
The person on the play has a huge advantage, especially in best of one. The person on the draw should get +2 life as a countermeasure.5 votes -
Customer Feedback page reports "Couldn't submit your request" after clicking "Submit" but the request shows up anyways.
When clicking "Submit" on an idea, I am greeted by a red "Sorry, couldn't submit your request" error message. The request goes through anyways but this could result in users double or triple posting ideas/bug reports.
5 votes -
5 votes
-
日本語版誤訳
誤訳
リスの将軍、サワギバ/Chatterfang, Squirrel Generalの日本語テキストがおかしい（代わりにリスを生成するのではなく追加で生成する）戦場の闇市場/Black Marketにカーソルを合わせた際に蓄積カウンターが突撃カウンターと表示される
6 votes -
too many players timing out of games
Too many players are abandoning games by annoyingly letting the timer run all the way down. I firmly suggest a system whereby a player gets three strikes: one strike per game abandonment by timeout. At three strikes, the player is suspended for 2 days, etc. At three suspensions, the player is suspended for a week. Something like that. There needs to be consequences for this, especially because some of it is malicious, but really all of it is a massive waste of time and it will cause player turnover (aka, fewer players around to participate, access products in the store,…
12 votes -
Block function
Sometimes, players display conduct that makes me just not want to play against them any more. I'd like the ability to block players so that the matching algorithm won't put me against them.
I understand that ranked play can't really accommodate that, but I can't think of any reason this shouldn't be allowed in the unranked queue. (Looking at you, opponents who stall with every last second.)
10 votes -
Unable to cast from my hand
I was 4 rounds into a game and was suddenly unable to view the cards in my hand or cast anything from my hand.
5 votes -
Retrieving asset manifest
Seems like you people have been having this issue for years on multiple platforms. Get your **** together and fix it. I spent money on this game and can’t play it.
To answer your 6 questions above:
1 Open the app on my phone. Nothing else to say
2 iOS but seen people with the same issue on Android , Mac, and Windows too going back several years
3 See attached image that tons of other people have sent. After 20 minutes it says it lost server connection. My wifi is working just fine for other devices and other apps…11 votes -
Match REPLAY Option - please add this to the MTGA Client!
An option to Replay a recent match, to go around and brag about a mythic win over your opponent should be available in the game!
I just had this experience, that I wanted to share... and.... blah - not possible!
15 votes -
draft deck missing
In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.
122 votes -
No gold upon quest completion
Today, after clearing two quests in a row, in a game that resulted in a crash for unknown reasons (the game suddenly crashed when I played Finale of Promise), I fulfilled the requirements for two of the three quests I had in stock. Upon reopening the game and checking the quest progression, I noticed that the quest weren't there anymore and so wasn't the gold. In short: I cleared two quests in a crashing game and got no gold.
6 votes -
Draw Bug
I was rank 644 around 1:50PM and wanted to play a match to help solidify my rank. The queuing time was longer than normal and when I connected it said I got a draw. I checked my rank and went done 300 ranks. So close to the season end it seems obscenely unfair that my qualification is now in jeopardy because of a bug.
30 votes -
Tibalts Trickery Ban
I'm tired of having turn two mountains dropped on my head. The latest was during a historic game where somehow, the opponent mulled down to 3 cards, and played a land first. I used my first turn to thought seize a Trickery from their hand. Next turn they draw Trickery and counter a spell, then somehow land an Ugin and Ulamog on the field at the same time. Totally fair with how little effort and engenuity is needed for this to work. Reminds me of the old days when people tricked out Emrakul turn two in modern with various cards.…
21 votes -
Banned cards
I used wild cards to craft a card I didn’t know was banned. There should be a way to tell the player that the card is banned before crafting it. It only informed me after I had used 4 rare wild cards. Please fix this and thank you.
12 votes
- Don't see your idea?