MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9237 results found
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draft loss
My Dominaria Draft united was ended unexpectedly because of bug. I had drafted the cards and was about to play the game but then it gifted me 1 pack and 50 gems. I had used a token.
6 votes -
Resolution on Mac after last update
Have resolution problem after last update. Before that didin't have any issues
I play on 1440x900. Thats highest resolution on my Mac and one and only one available on MTG Arena. No matter if I play on full screen or in window. Still don't see full card description :(52 votes -
Forcing alchemy
Stop putting alchemy as the default for decks and playing. I dont want to play alchemy. I hate it, the implementation is awful and has pushed me to not even want to touch historic.
On top of that I get put into alchemy que accidentally because y'all are trying to force it down our throats by putting it as the default deck building format and default que. I have never once wanted to play alchemy or make a deck for it.
If your going to put that garbage into arena at least stop trying to force me to "try it…
23 votes -
No Alchemy WHY?
William Gaston
Dec 10, 2021, 11:51 AM PSTAlchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…
51 votes -
Premium draft bug
Premium draft cancelled, need refund.
6 votes -
Game freezes seemingly at random
- Can’t really reproduce it reliably but the game freezes and become unresponsive during some matches
- iPhone 12 Pro Max with iOS v.15.6.1
- The UI becomes unresponsive but the sounds keeps playing. I need to force close the app and restart it to get it working again. And since this is a relatively slow process I’ve missed several turns that in the end cost me the match
- No game freezes during matches
- N/A as I don’t get any error messages or visual indications of the error other than a frozen screen
- Haven’t found any workaround but I’ve followed all steps outlined…
6 votes -
Default Basic Land
Please allow us to preset the selection of a particular art of basic land for deck building, it's has been 'coming soon' for a very long time now.
Thanks
35 votes -
Danitha Lifelink Bug
Danitha, Benalia's Hope Lifelink Bug.
I did an DMU Sealed Event and attacked with Danitha.
She connected with my opponent, but i gained no life from it.
This caused me to lose that game.
Kind Regards5 votes -
Cant log in
Wont let me log in keep saying Authentaction Failed and I was logging in fine yesterday but had issue this morning so Uninstalled game on phone and PC and tried reinstalling and now I cant even log in
79 votes -
Invalid decks
Since the last update some of my decks appear as INVALID despite having all the cards. Cloning them or making other decks shows the same thing (INVALID).
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82 votes -
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60/120 fps support for ios/android
We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.
19 votes -
Alchemy makes me quit Arena
I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.
I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…
47 votes -
Traditional Draft Should Affect Limited Rank
Currently, Traditional Draft does not affect a player's Limited Rank, only Quick Drafts and Premium Drafts. However, the newly introduced Play-In Points are only available for Limited players through Traditional Drafts. This presents a dilemma for players looking to pursue both Play-In points and raise their Rank.
Additionally, Best of 3 play is broadly considered to be more competitive than Best of 1. This makes the current practice of only allowing Best of 1 games to affect Limited Rank somewhat counterintuitive.
As such, I'd strongly suggest that the MTG Arena team change Traditional Draft to have an effect on a…
17 votes -
unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
75 votes -
pase de maestria no entrega cartas miticas
el pase de batalla entrega cartas poco comunes cunado debería entregar cartas míticas, solicito por favor se resuelva este error
6 votes -
Scute Swarm triggers skipped my turn on mobile
On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…
14 votes -
Paradox engine
October MTGA update - recent changes to game draw logic cripple a player's ability to play the Paradox Engine deck
5 votes -
Ban scurry oak
Please ban scurry oak!
Everytime scurry oak and Heliod. Win game garantee! No way to get over this! You must remove the kind of combo with low cost!
29 votes -
Can not sacrifice ollenbock escort during combat
Playing on iOS iPad
Premier draft
Opponent attacks, I declare blockers, ollenbock escort and another creature. Before damage I want to sac the ollenbock escort to pump the other creature. I am not given the option to sac the ollenbock escort and both my creatures die.41 votes -
Unable to submit deck
Every day, when I try to play Arena in basic play mode, I am unable to play due to not being able to submit ANY deck that I have, including the pre-generated decks given to me by the game itself. Y'all need to fix this.
82 votes
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