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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10077 results found

  1. Too many mirror matching in Play Mode

    I know this is how Play Mode was designed, matching up similar rarity decks to prevent mature players taking advantages on new players. But no one likes mirror match up all the time. Could you cluster decks with their similarity? If a player meets a deck in Cluster A, then lower the possibility of Cluster A when he plays the next game.

    22 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  2. Settings menu text not showing up

    I'm on Mac, and when I click the gear >> Options (for the Graphics options or exiting the game) the text isn't showing up in the buttons.

    8 votes

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  3. The Ozolith

    During gameplay on my turn before combat, although The Ozolith text reads "you may move all counters," I could not pass and the game was forcing me to click an opponents creature vice just passing on the option to remove counters. I was forced to use all timeouts, so the bug needs to be fixed.

    26 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  4. Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Ban Esika, God of the Tree in Brawl

    Esika makes an enchantment your commander (basically impossible to deal with for red / black, limited counterplay in other colors except for counterspell tribal) that easily drops turn 4 and proceeds to then guarantee free bombs every turn after. And you can still cast any bombs you draw each turn as well. Sprinkle in some mana rocks and removal with your bombs and it's usually a guaranteed win. You can try placing it as a "Tier 1" commander but I think it's bad enough that a ban will be the only practical solution.

    6 votes

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  6. Sparky Enhancements -1. Difficulty slider. 2. Deck selection, to include player-created decks

    I like to play against Sparky to tune a deck, or if I want a game faster than online, and there are two items I think would make for a better experience.

    First of all, a difficulty slider for the AI. It's a tad too easy at present.

    Secondly, and more exciting, I would like to be able to have Sparky play using one of my decks, which I would pick at the beginning of the match.

    Similar to a match-up UI in a sports game where you pick both your team and the one you play against, if that…

    5 votes

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  7. Mute Pets Only and Specifically

    In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.

    I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.

    It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".

    8 votes

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  8. Ozolith broken, must choose creature

    I played the Ozolith and in the card text it says "you may move all counters...", but in action I had to choose a creature of the opponent, because mine were all dead.

    36 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  9. eerie ultimatum in response to mill deck results in gre error and draw

    playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Incorrect rules interactions

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    6 votes

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  11. 114 votes

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  12. Import Deck Problem

    When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.

    29 votes

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  13. Level up but didn't recieve Mastery Pass Reward Mythic

    Level up 60 but didn't recieve Mastery Pass Reward Mythic card

    63 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  14. freeze

    freeze in draft game
    I can't continue this game without concede

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Single click while drafting automatically takes the card instead of reserving it

    Whiled drafting, a single left click on a card will normally reserve the card. At least 3 times now I have clicked on a card and it is automatically taken instead of being reserved.

    49 votes

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    8 comments  ·  Events  ·  Admin →
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  16. Stuck on looking for game queue and Cancel doesn't work nor does reloading game

    I am stuck in the game queue looking for an opponent and cancel button does not work!

    I tried exiting the game and reloading and still stuck in game queue. I even tried waiting and still in game queue one hour later.

    I even tried loading from different computer and instead of taking me to the initial screen it takes me to the game queue and cancel will not work!

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 97 votes

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  18. better way to discard large quantities of cards from your hand at the end of turn.

    better way to discard large quantities of cards from your hand at the end of turn.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. limited rank does not change

    Hi!
    my limited rank stopped changing, no matter if I win or lose

    65 votes

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    25 comments  ·  Events  ·  Admin →
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  20. Seaching function does not work in Japanese

    When I cast the Necromentia on Japanese language mode, I couldn't search it though I input Japanese name of the card in the search window.
    Japanese players have been troubling with this issue since MTG Arena released but Wizards have not improve this yet.
    It's so stressful !!!!

    6 votes

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