MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9436 results found
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No recibí las recompensas de la rotación de standar
No recibí las recompensas de la rotación de standard.
1 vote -
mastery locked out during event
ok ive played a bunch of drafts now and i see a pattern, i am recieving no mana, none in up to 10 draws every 4th match, evrry one i have played, i have lost 3 due to this issue, 3rd win match, usually 4th match, every time, even if the algorithm isnt doing it, i dont see how with 1 in 2 card being lands i can go 7 draws with nothing, just what i start with, its wouldnt beso confusing execptevery on of those match it seems to ramp the opponent lands, leaving them with 6 turn 5…
1 vote -
getting cards without animation
I have made it past level 50 on the mastery rewards. As I have been playing today, I have gained levels and not been rewarded with the random uncommon or better card that I am supposed to get. Will you please remedy this problem.
2 votes -
isolation
Dear MTG Arena Support Team,
I am writing to report an issue with the card "Isolieren" (M19). I suspect there is a translation error in the German card text.
The card text displayed on the German version of the card (and on the provided image) states that it exiles a permanent with mana value "1 or more". However, in game, the card only allows me to target permanents with mana value "1".
This discrepancy significantly impacted my decision to craft this card using a wildcard, as its in-game functionality deviates from the displayed text.
I would greatly appreciate it if…
2 votes -
Magus of the Moon
When Magus of the Moon has lost all abilities from kasmina's transmutation, all non-basic lands remain mountains. if it loses all abilities, then why do they stay mountains?
1 vote -
sunset sabateur not granting priority
When Sunset Sabateur's attack trigger goes on the stack, the attacking player does not receive priority again to respond to their own trigger. Going Full Control does not work to remedy this. This nearly lost me a game of limited where I tried twice to respond to my own Sabateur's trigger with a Depressurize.
1 vote -
2 votes
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Persistant crashes when entering standard matches
Hello!
The issue I am having is when I try to load a game/match with an online player, I receive a crash and I am kicked out of the game immediately. Every other aspect of the application works, deckbuilding, opening packs etc.
What happens; Whenever I load up a match, during the screen when it says it is finding an opponent etc. When the screen shows ‘ready’ on the screen I then hear the intense horn-like sound that usually plays when you see your opponent, their name/rank/avatar etc. Seconds later I receive a crash.
Sometimes, I am told by my…1 vote -
Option to Toggle Opponent Mouse Highlights Off
Dear Wizards of the Coast MTG Arena Development Team,
I am writing to respectfully request the implementation of an option to toggle off the visual highlighting of cards when an opponent hovers their mouse over them. As a dedicated player who frequently engages with MTG Arena, particularly for ranked play and as a free-to-play participant striving to progress, I find this particular visual cue significantly detracts from my gameplay experience.
My primary reasons for this request are:Distraction and Focus: During intense matches, especially when reading complex card text, calculating board states, or strategizing intricate lines of play, the constant…
2 votes -
Gemstone caverns bugged after free mulligan.
I free mulled and got a GC on the draw and it didn’t layline. No pic because, I’m a lazy alcoholic.
3 votes -
EoE Premier Draft Bugged
Hello! Got locked out of the EoE Premier Draft, then a few hours later none of the recent events were showing. Came back the next day to check and saw that all of my cards were autopicked for me (in five colors, no less :<), so I had no choice but to resign. Kindly refund me my coins, gems, or my draft token. I'm purely F2P, so this means so much to me. My alternate account is named LaviniaGray, but please refund to this account of mine!
1 vote -
Reward not added to library
As a reward for the weekly event i received the End Stone. When i checked my library the End Stone was not there.
1 vote -
edge of eterneties draft bug
I was played my last match in a EoE draft I was 6-2 then on turn of my opponents turn he played a land and a creature but I could not see either of them and the creature got stuck on the stack, the game proceseeded but I could never see hios lands nor his spells everything just got stuck on the stack I could attack myself althought I couldn't see my own craetures but I could not block his creatures. Lets just say I lost the game quickly from there which was disappointed because it was a fun draft!…
1 vote -
Recently received cards not displayed first.
Whenever I open 1 or many boosters and go to collection, there is a display bug where it will only show a handful of the commons/uncommons I got.
In the provided example, I opened 1 Final Fantasy booster, 3 Edge of Eternities, and 1 Golden Booster. Then immediately went to my collection. What you see in the example provided is what I mean. There's no showing of half the booster contents I got (excluding cards I already have 4x of), especially so for the Rares and Mythics.
This has been an ongoing issue with my account for a long time…
1 vote -
Premier draft throne of eldraine win not counted when 07/29 bug happened
When the update was happening, I won the first match of the run, but this win didnt show up on the track record.
1 vote -
Renewal Egg & Prerelease packs Opened but no items received
For Edge of Eternities - I tried opening my Renewal Egg and Prerelease Packs from attending a prerelease, but none of those items got added to my account.
1 vote -
Premier EoE Draft
Was in the middle of an EoE Premier Draft (spent 10,000 coins) fresh in the release when Arena bugged and kicked me out of the draft. When I came back that same day, none of the events were visible. The next day, the rest of my cards were drafted for me (in five colors, no less) so I had to resign. Would appreciate a refund in coins/gems/draft token.
Thank you!
2 votes -
Extinguisher battleship did not deal 4 damage
Extinguisher Battleship correctly destroyed a noncreature permanent, but then did not deal 4 damage to all creatures.
6 votes -
Concede but didn't concede...
All my mana was tapped, I couldn't do anything. My opponent Had over 100 actions to fulfill. First their time went up and after that my time went up. I got the Message "you haven't acted recently. Do smth or you'll concede." But I couldn't do anything!!
Why is this game MY loss??
When it was HIS round ans HIS actions?? Wtf?I searched for a Support to ask someone from support team. This is everything I could find. I want an answer...
2 votes -
Renewal Egg
He abierto mi renewal egg y no me han dado nada.
1 vote
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