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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28995 results found

  1. Internet drops out for a second and you cannot reconnect to game

    I have paid money for gems to be able to participate in events for the new set thunders of outlaw junction.
    However, despite being close to winning this particular match, my internet dropped out very briefly.
    I reset my modem, logged into Runescape on my side monitor, obviously internet is running fine, but I'm stuck idle in MTGA after "reconnection" and the game won't allow me to make any moves, forcing a loss.
    This is honestly unacceptable considering a sealed event costs 2000 gems. It is best of 3 but still that is a substantial sum of money to lose…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  2. card styles and duplicate protection

    Apr 16, 2024, 10:55 AM PDT

    today Outlaws of Thunder Junction was released and I purchased card styles for the fast land duals.

    Then I found out that I cannot apply them to Concealed Courtyard Spirebluff Canal Blooming Marsh inspiring Vantage Botanical Sanctum from the Edition Kaladesh.
    (I already had crafted a playset of all these cards)

    Should everyone really craft the same cards again from edition Outlaws of Thunder Junction in order to be able to use those new card styles ?

    Is this a bug or "works as designed" ?
    Actually it does not make much sense to purchase…

    1 vote

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    3 comments  ·  Store  ·  Admin →
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  3. Creación de salas privadas para jugar con un grupo de amigos (partidas aleatorias y/o drafts)

    Sería sublime poder crear salas de hasta 8 jugadores para emparejarnos entre nosotros.

    Estas salas podrían dar la opción de crear drafts privados, torneos privados, etc.

    Este juego no tiene una forma de disfrutarlo entre amigos, solo te permite jugar con gente aleatoria. Muchos disfrutamos de los videojuegos en grupo.

    Creo que esta función atraería muchos grupos de jugadores y también permitiría disfrutar del juego de distintas formas.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Obeka, Splitter of Seconds causes issues with UI

    After the extra upkeeps were triggered by my opponent's Obeka, while I had auto-passing enabled (Shift+Enter), a textless button appeared on my screen above the auto-passing message.

    2 votes

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  5. Emote menu shifted left

    emote menu is shifted in game

    1 vote

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  6. Return the favor

    Attempted to use this card multiple times. It is non functional within the game. It does not copy it does not change targets. It is worthless.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. emotions are lost after reconnect

    when you reconnect after disconnect on mobile version. you loose all emotions

    2 votes

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  8. prority didn't given

    i was playing draft of Ixalan. opp activated ability of artifact and targeted my creature. i wanted to use ability of Vito's Inquisitor to sacrifice my creature before ability of artifact resolved. but game didn't give me priority. Vito's Inquisitor's ability can be used at instant speed. game just resolved ability of opponent and that's it. btw, I have lost that LAST GAME . LAST GAME! I WAS 6/2 ! IT'S NOT THE FIRST TIME THIS HAPPENING. DURING THE SAME DRAFT IN PREVIOUS GAME THE SAME THING HAPPEND. WHAT'S THE PROBLEM WITH U?!
    don't close this ticket, please. you haven't…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Mercenary ability malfunction

    I encountered a repeatable issue on iOS that occurs when you have a stack of mercenary tokens and try to use their abilities to target one of the mercenaries on that stack. No matter where on the stack you try to click, the mercenary using its ability will always target and tap itself, rendering the ability completely useless. Lost a match in premier drafting due to this issue. Super frustrating

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. サイドボードがちゃんと表示されない。 Sideboard is not displayed properly.

     BO3のエクスプローラーのデッキ構築画面でサイドボードを選ぼうと思ったら7枚のBO1用のサイドボードしか表示されない。

     ビッグスコアと物語カードのスキン選択も挙動がおかしい。不便だから早く直してほしい。

    When I try to select a sideboard on the BO3 Explorer deck construction screen, only 7 sideboards for BO1 are displayed.

    The skin selection for the big score and story cards also behaves strangely. It's inconvenient so I hope it gets fixed soon.

    6 votes

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  11. Outlaws Draft Crashed my iPhone

    Playing on my iPhone loaded into a draft. Internet is consistent. Kicked in the middle of pack 1, told me I was unable to make the draft pick, asked me to reconnect, and now all I am getting is a black screen. Even after closing the app and reopening. Am I out 1500 gems due to drafting a pile?

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  12. OTC cards unable to be added to brawl decks

    OTC cards missing from collection deck editor

    3 votes

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  13. Kaervek, the Punisher double copies

    Was playing against opponent who had a single creature on the board which was this new Kaervek, the Punisher from OTJ.
    Text says: Whenever you commit a crime, exile up to one target black card from your graveyard and copy it. You may cast the copy. If you do, you lose 2 life.
    Opponent managed to copy 2 cast downs that were on the grave after committing a crime, no other permanents on the board that could duplicate the effect

    2 votes

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  14. Sunfall

    The card sun fall is ignoring the ward counter on the creature cards it is exiling

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. gold

    I didn't received the full amount of gold shown after completing an event. I was suppose to receive 2000, I got less than that (I think 1250 or something like that). This is the second time it happens to me. I am a new to the Arena so I thought that there was something I missed the first time.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  16. Unable to cast Mystical tether with flash off of Siphon Insight

    I cast a Siphon Insight, which exiled my opponent's Mystical Tether. Siphon Insight says I may cast the spell and may spend mana as though it is any color to cast it. Mystical Tether says I can cast it as though it has flash if I spend two additional mana, but arena wouldn't let me cast the spell at instant speed. Unless there is some ruling I'm unaware of, there should be no reason as to why I can't cast mystical tether at instant speed for an additional two.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Ojer Axonil / OoTJ Damage Lands

    Ojer Axonil does not increase the damage of the new damage target lands from Outlaws of Thunder Junction.

    1. Have Ojer Axonil on field
    2. Drop any red damage land (Abraded Bluffs, Bristling Backwoods, etc)
    3. Expected 4, actual 1.

    Not sure if because lands don't count as color sources

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Error with the Nazgul

    I was playing a match against a Nazgul deck. There were two Nazgul in play when the player cast a third Nazgul, which I countered so it never entered the battlefield. The two Nazgul still received the +1/+1 counters as if the third Nazgul had entered the battlefield.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Bypass playing decks over 60 cards

    Players should be able to select that they only want to play 60 card decks (if players don't care then this won't affect them). Too many 100+ card decks in the play queue. I rarely see 100+ card decks in ranked play.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Tinybones the pickpocket not working

    This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.

    5 votes

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