MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10199 results found
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Unable to play after reconnection
- Lose connection and reconnect after 10 sec in a ranked game
- Click 'Reconnect' button
- Notice Timer stops on your opponent and you are unable to continue
- Version 2023.27.10.4623.1013452 PC Windows
7 votes -
Auto tapping DONT TAP THIS LAND!
So the auto tapper in MTG arena is great but has its flaws.
It will tap lands like Mirrex over fields of ruin for example.It would be great if you could indicate which lands you DONT want to tap so you dont have to manualy tap all your lands every turn because the auto tapping function is tapping the wrong lands.
10 votes -
One Ring Upkeep Trigger
Had a food token and 3 burden counters on One Ring with 2 life left. I was expecting to respond to the trigger but it killed me immediately on the upkeep when I had untapped lands and no interruption from the opponent.
Game would have kept going because I was going to continue making foods but for some foolish reason Arena didn't let me respond to the trigger on the stack.
12 votes -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
62 votes -
MTG Arena for Mac on Steam
Please release MTG Arena for Mac on Steam. Currently MTG Arena itself is supported on Mac, but can only be installed on Epic. Adding it to Steam would make it easier for me to recommend, especially to friends and family that are less familiar with gaming and have only heard of Steam.
109 votes -
MTG Arena Shuffler doesn’t work is broken is not random
Fix the code maybe? Community has been mad for a long time.
20 votes -
The game is just not random - make it random
This type of thing happens to often. I can't enjoy your products or justify spending money because I don't get to play games of magic instead I just experience extreme luck swings either for me or my opponent. We would all be happier if you just made things random.
8 votes -
Daily Deal packs do not give Golden pack progress
I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.
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sc1.png 1286 KB -
sc2.png 1296 KB -
Daily Deal pack not progressing golden pack.png 2745 KB -
Log20230627_223646.log 26156 KB -
Daily Deal pack not progressing golden pack.png 2745 KB -
Log20230627_223646.log 26156 KB -
Log20230627_204713.log 21 KB -
Log20230627_115751.log 8912 KB -
UTC_Log - 06-27-2023 14.54.00.log 166 KB -
Screenshot_2023-06-27-20-02-07-778_com.wizards.mtga-edit.jpg 241 KB
54 votes -
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Bought Pack, but Golden Pack meter did not advance
I bought the MoM Pack in the Daily Deals, but the Golden Pack counter did not go up by one.
Can you take a look and maybe fix it. Thanks17 votes -
Actually do something about the roping problem
WOTC, PLEASE do something about this problem! For years this has been ongoing and you have done nothing to improve it. This is the #1 most complained about aspect of MTG Arena and you have been absolutely silent on the matter for YEARS. Reduce the turn time; reduce the amount of timeouts people can save up; add an in-game conduct report feature; BAN players who rope; prevent ability to stall by turning on manual control. DO SOMETHING, ANYTHING, PLEASE! And don't tell me we can report it via Wizard support, I know we can do that, and it's not enough,…
21 votes -
Color Challenge & Duel Deck Challenge
Color Challenge and Starter Deck Duel Events not showing as complete, even though I have won with all of the duel decks and defeated all of the color challenges. I have tried logging out and logging back in, but it does not work. Please fix this
20 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
43 votes -
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Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
20 votes -
More players/multiplayer
Add the 2v2 mode or 1v1v1v1 like it was in Duels of the planeswalkers. In 2013 or 2014. It was fun and I would like to play with my friend vs other two players.
Please listen to community give them what they want its not that hard......14 votes -
Randomizing shuffle on start of game better
There needs to be more randomize going of shuffle at the beginning of the games. For instance when I'm playing against a mono white player they seem to always get 2 mana and 3 soul wardens off rip every game I know this because I use duress. I play historic ranked. There is no way you should be getting 3 of the same card plus 2 other good cards every game from the start its ******** and wizards you need to fix this. No one will pay money for **** if the shuffle on the start of the game is…
23 votes -
Trample
Trample didnt work correctly. I had a creature with 6 toughenss block a creature with 6/3 with trample. Somehow it did one damage to creature then 5 to me which was the rest of my life total. Since it was one damage it feels like the other player hacked the game and assigned damage as he saw fit. His name is TheGreyOne
11 votes -
no card rewards level 70 and above
Hello,
unfortunately i did not receive any card rewards level 70 and above. The friend i am playing with, has exactly the same issue on his account.Best regards,
Erik
18 votes -
Ranked Brawl
Still waiting for a ranked historic brawl queue.
12 votes -
Extra loss during Draft
Went 1-2 in a MOM premier draft, but got an extra loss after game 2 I think. After playing my third game the draft ended at 1-3. 17 lands screenshot is attached.
138 votes -
commander
"This text has been translated by a translation site and may be unnatural."
MTG Arena now has a 1-to-1 Commander (Brawl) release.
Please release a multiplayer commander for the arena as well as tabletop.
Of course, it needs to be adapted to Arena, such as Standard and Historic.The recent Magic expansions have been very interesting and I have been recommending them to my friends so we can all get together and play Magic.
MTG Arena is a very good service! Please add a COMMANDER!
13 votes
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