MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10191 results found
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Game crashes whenever Mox Amber is played
Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table
12 votes -
Disable alchemy
I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.16 votes -
card frozen on stack
Playing on the iPhone (11). went to cast elite spellbinder and the game lost connection for a second. when it re connected the spellbinder was stuck on the stack position. play proceeded normally but I could not interact with the spellbinder. it would highlight blue at the start of my turn like other cards in your hand you can cast, but then it would go away if i did anything. card was still on the stack when game ended.
11 votes -
Connection lost
I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.
43 votes -
Missing starter decks
Missing starter decks
I can not get all the starter decks and no mission available for the starter decks-
stater deck missing.png 1645 KB -
magicbug.PNG 2134 KB -
Screenshot 2023-07-18 125042.png 2637 KB -
MTG Arena - Missing Starter Desks after update.jpg 433 KB -
Untitled.jpg 626 KB -
Log20230619_051743.log 444 KB -
Capture.PNG 2424 KB -
Capture2.PNG 1635 KB -
Capture.PNG 2424 KB -
Capture2.PNG 1635 KB -
Screenshot_20230417_231040_Magic.jpg 1120 KB -
list_starter_deck.png 2909 KB -
Screenshot 2023-04-09 165646.png 2751 KB -
collection.PNG 939 KB -
decks.PNG 1166 KB -
Screenshot_20230328_204015_Magic.jpg 1123 KB -
mtgque2.png 2829 KB -
mtgque.png 2660 KB
176 votes -
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Black screen on Launch
Black screen on Launch - Aug 11, update
26 votes -
Re-add ratings and rank data to logs
The ratings and rank details have been in the logs for, a very very long time.
The recent publicity about the nature of mmr ratings and how there are apparent bugs in that rating does not magically (pun intended) turn data which was freely included historically into a bug to hide.
Many trackers rely on rank details to provide value to customers or as differentiators in general.
Rating data, which does not directly affect rank, does provide insightful data into performance of the player and how their overall skill is being translated.
Change this back and give the community the…
105 votes -
Pauper on arena
Pauper would be an excellent addition to arena for gameplay, community usage of common wild cards, and for bringing in older sets.
Pauper is an excellent eternal format that is accessible in paper, provides reliable viability to midrange decks for players who enjoy midrange metas. It would also be endlessly accessible to players on Arena because most players have an abundance of common wildcards.
Most importantly, it would be an extremely easy format to code into Arena because commons are frequently textless cards or cards with very simple mechanics that already exist in the current arena card pool. Then the…
16 votes -
connection lost
Connection keeps dropping; Connection Lost
The MTGA client was working just fine. I played a few BO1 matches with no issues. Then, in the middle of a game, it started freezing. At first it was momentarily, then it froze altogether and I got the windows "program not responding" message. Since then, I've been unable to establish or establish and keep a connection to the server. I've tried a number of resolutions:
1. Restarting the client.
2. Restarting my machine, then the client.
3. Uninstalling MTGA, then reinstalling.Nothing has worked. The furthest I've gotten was MTGA started downloading all of…
19 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
40 votes -
Sideboard bug
Hi,
I have a problem in traditional standard game with sideboard. As you see in the images instead having number of cards of my deck, i have a drop down menu with writing option A, option B and Option C. This means when every time i modify my deck in best of 3 matches i have to count all cards if there are 60 cards in the main deck.
I only encountered this problem on my phone galaxy s9+ android. Fix it, i've already reported this bug 1 month ago but situation is not changed. Wake up Wizard.15 votes -
Disable card highlight
That flashing effect is really annoying and some players actually use it to distract the opponents.
Please implement the option to not show the highlight.15 votes -
alchemy
A way to disable those alchemy card and be able to play magic the gathering on magic arena?
34 votes -
Exquisite blood and marauding priest
Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede
31 votes -
Bug reporter
I can't report a bug. I went to submit a request, I click "Report a bug or submit feedback (Powered by Uservoice)" then about 3 seconds later I am redirected to. https://feedback.wizards.com/forums/918667-mtg-arena-bugs
I am also trying to report a bug that says "Deck contains cards not in your collection." But I only use collected cards and nothing is marked red.
15 votes -
Invalid deck
Deck says invalid even though I have the required cards for the standard format
40 votes -
Scute swarm crash
Game crashed after 200 scute swarm tokens pc
28 votes -
Card in hand stuck in stack
Playing on Android, should have taken screenshot but didn't think about that.
I ran into a bug where a creature I tried to play got stuck in the stack, and the game continued as if it was in my hand. The card was not playable from the stack.
I attempted to play a creature, and the game transitioned to my opponent if they wanted to play an instant. There seemed to be a connection issue, and when the game resumed my creature was stuck in the stack area and did not continue to resolve the interaction.
When other cards were…
21 votes -
Alchemy
Hey Wacky Wizards stop forcing Alchemy on us. Stop rewarding
me with Alcrummy cards. I don't want you garbage. Any coincident
that when I start a game cue or deck build it defaults to Alchemy??
It shows your desperation. Stop your illegal practices.49 votes -
Sound
Since the new set was introduced the sound is missing or partially there. It's sporadic and usually during combat but not always.
50 votes
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