MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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brutal brawler achievement
I completed the Brutal Brawler achievement and did not receive the 4 Hulk legendary cards after doing so. In fact, it doesn't even show up in the card database at all!!
9 votes -
Can’t edit any decks, screen freezes on Waiting for the Server
Every time I attempt to edit a deck since yesterday my iPad stalled out on a waiting for the server loading screen
9 votes -
Mythic rare card filter bug
When im selecting mythic rares in the filter guide since the update it doesnt let me, i have to unselected collected card to be able to see them. Fix the issue or i quit mtg arena for good. Id rather build decks instead of having to fiddle around with settings, ive even tried fixing bug in menu and it did nothing to solve the issue. Retcon plz, if nothing is done to fix this in 1 week im going to tell everyone and anyone to not play mtg as they dont respond to customer complaints and are in it for…
9 votes -
When deck creating, I can’t filter through rarity. Just card type since the most recent update
When deck creating, I can’t filter through rarity. Just card type since the most recent update on IOS. I can highlight the rarity but when I press ok, nothing happens. It stays on the search screen.
9 votes -
Deck Builder Not Loading (hangs on load screen)
When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deck builder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.
Steps to reproduce:
- (Optional) Build deck using Clifftop Retreat (at least one copy of card)
- Navigate to Decks Tab
- Select deck with Clifftop Retreat and attempt to edit the deck
- Wait while loading screen cycles indefinitely
I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing…
9 votes -
text missing when choosing davriel's bargains
text missing on pc when choosing davriel's bargains so we cannot choose wisely ^^
9 votes -
Free Foundations Phantom Draft rewaed
I finished the Free Foundations Phantom Premier Draft with a 6-3 result and didn't receive any reward.
9 votes -
Requires update but there isn’t an update
Tried playing it after I’ve already played it this morning the now it says there is an update and won’t let me load the game but the App Store says it’s up to date.
9 votes -
App won’t start?
I’m on iPhone, the app is saying it needs an update but it doesn’t, this problem started on 05/26/26 for me
9 votes -
Windcrag Seige is broken and will not allow you to choose options.
Like others that have suffered, Windcrag Seige is broken/bugged an will not allow you to select an option "Mardu" or "Jeskai". I have captured and submitted a log below. Please fix, this ruined two games for me!
8 votes -
Problem with Hobbit welcome decks duels
On the screen to choose a deck for the Welcome Decks Duels, all decks are unusable. It seems LOTR cards cannot be in these decks.
8 votes -
Unlock
I tried to unlock steaming vents with key artifact in quick draft which freezed the screen on pick which room to unlock/lock. I tried to restart the game but it didnt help. I couldnt pick a room and even though the timer ended and moved to opponents turn I had lost control unable to cast anything. This lasted for the rest of the match.
It happened again in another match in the same quick draft.
I play on Android
8 votes -
Barrenstep Seige
Game freezes when attempting to play barrenstep seige. Won’t allow selection. Happened three times and could not fix-reset, delete game, reload game, rebuild, etc. Tried again playing against bot-same thing.
8 votes -
降霜断崖の包囲を戦場に出したときジェスカイ・ティムールの選択ができない
降霜断崖の包囲を戦場に出したときジェスカイ・ティムールの選択ができない
時間が経過し自動でジェスカイが選択される8 votes -
Davriel Planeswalker
Trying to use his -2 Ability does not light up for selection. You can not select an option and it randomly selects the 1st of the 2 for you
8 votes -
Selecting Modes
I just today spent 4 wildcards on Exhibition Tidecaller to use in a Sultai Mill deck. But when I tried to play it I was immediately thwarted when the game wouldn’t allow me to select a mode for Glacierwood Siege. I lost two games and spots on the ladder, disappointing, but it feels like I wasted precious wildcards for a deck that now can’t function. I would like a rebate on the wildcards spent if this issue can’t be resolved promptly.
8 votes -
Update not going through
The latest update does not complete, and after 20MB of update download, MTGA is stuck with the message error “Error Updating Data : Please check your connection and try again”.
My connection is ok.
I tried uninstalling the whole game (manually deleting the files, uninstalling the software, restarting the PC, re-dowloading the game) but it does not work.
I tried disabling the IPv6 protocol, no luck there either.
I tried installing the game via Steam, after 8 hours (!) of downloading the game, when it launches and start to download the lastest 1,42GB update, it fails the same way with…8 votes -
Bug
I have a Companion Brawl deck in which I use Nashi, Illusion Gadgeteer with Gyruda, Doom of Depths as the companion. Despite meeting all of Gyruda’s even converted mana cost requirements, to include my dual modality cards such as Emeritus of Woe and Marang River Regent; the game refuses to acknowledge Gyruda is there and will not allow me to utilize him or even populate him in game. I have run the repair and rebuilt the deck over 5 times and it continues to do this. Please fix. Also, using Arena on IOS.
8 votes -
Bug with Jump Into Marvel packet selection
Selected Jump into Marvel for 200 crystals.
Selected first packet (white mana Wakandans)
Selected second packet (counter argument)
At this point I was booted to main page for Arena.
When I tried to go back to Jump into Marvel, it remembered the first packet, but it was stuck before displaying the second packet and I could not proceed.
I restarted the application and still cannot proceed in that mode.8 votes -
Missing season rewards
I didn't get the season rewards. Actually, it's like the season didn't end at all. I still have the ranking i had the end of the previous season. Last season, i was incorrectly set back to bronze, despite being at diamond in constructed and at platinum in limited
8 votes
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