MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10245 results found
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Opponents Infinite Loop Causes You to Rope
Opponent had over 250 Extravagant Replications in play and while they were creating over 200+ tokens, I ended up losing due to my timeouts being used during the opponents turn. This happened during a ranked match. How does an opponent making selections cause my timeouts to be used up?
6 votes -
"Raise the Past" - triggered forced draw rule for non-infinate loop
Non-infinate loop mechanics forcing game to end in a draw.
I played "Raise the past" with about 15 2 mana cards in my graveyard including 4 "Hinterland Sanctifiier", 3 "Ajani's Pridemate" and 2 "Skyknight Squire" (i got force milled alot). When they entered the life gain, counter gain based on life gain, and counter gain based on creature entering triggers for each card fired. After about 30 interaction i was prompted to do something to stop the loop otherwise the game would end in a draw (although the volume was finite and there was nothing i could do to change/stop…6 votes -
MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching
When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)
If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.
Steps to reproduce the bug
- From the home screen, Play > Find Match > Ranked,…
6 votes -
Reporting bug with crystal barricade. Gives player hexproof yet still taking burn damage
Despite crystal barricade giving me hexproof. I still get hit with burn damage
6 votes -
Non-True Random Shuffles
Too many games have Non-True random shuffles.
Most seem to be predisposed game solution.
My 1/66 planeswalker showing in top 1/4 of deck more often than a random order would allow.
Predisposed meaning based on the opponent deck the game seems to identify a likely winner before the match and then organize the decks to influence that operation.Need a creature - here's your enchants and artifacts for 10 straight draws
Need the opposite here's a creature for the same
One game 7 straight mana pulls no other capabilities
Another can't buy a manaPredisposed because some games either a…
6 votes -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
6 votes -
game goes from full screen to windowed mode.
Game goes from full screen to windowed mode every time there is a new window in MTGA. This has been going on for over 3 months.
It makes me not want to play your game at all. I fixed it with adding another core.dll to the folder. Your new update ruined it all again.
6 votes -
snakeskin veil didn't give hexproof
They cast go for the throat on my tranquil frillback thru the first chapter on founding of the third path. i then cast snakeskin veil to protect my creature. it resolved, then go for the throat continued to target my creature anyway and destroyed it.
6 votes -
Invisible draft pick
I was in a Traditional Draft for Foundations and was drafting normally. At one point I noticed the UI showed that there were many packs stacking up for me but I did not see any cards to pick. Once I realized there might be a bug I quit out to the main menu and resumed my draft. Turns out the packs were piling up on me and I was forced to take a randomly selected card.
6 votes -
Draft game ended suddenly
Hi there,
just was 2 turns into a Draft game when it suddenly said "Waiting for server" and after a couple of seconds I was back at the draft screen that shows my current wins. It seemed it was neither counter as a win or loss (maybe a draw?). Anyway it was worth reporting.
Edit: After the next game that I won I had an additional loss on my tally...
This obviously hurts, especially in a Premier Draft. Could I get some form of refund?
6 votes -
Full Screen Issue
When changing the screen setting to full screen after completing any game mode the screen will come out of full screen mode and has to be selected again.
6 votes -
Loss of Server closes game, rather than waiting for reconnection
When I get a Loss of Server message, the client is closing the game after just a few seconds, rather than waiting for the game to reconnect. There doesn't appear to be a problem with my internet when this happens, so it seems to be an issue with the MTGA software or your servers. The biggest annoyance is that I lose a wedge of rank as if I lost the game when this happens. To the point where it's not going to be feasible to play ranked games.
6 votes -
game froze a moment then kicked me out of a game and gave me a loss
playing best of 1 game froze a moment then booted me to home screen and gave me a loss in ranked best of 1
6 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
Kicked while playing premium draft
I was playing draft, the game freezed and kicked me off the game saying that I’m unable to login..
6 votes -
Resolution issue
2560 x 1600 Resolution Cutting off Card Text on Screen
Please make the text fully visible at this resolution.
6 votes -
Bug: Vampire Knight + Bat Cleric = Instant Win
Vampire Knight + Bat Cleric give together an infinite loop that causes your opponent to run out of health in one turn.
6 votes -
daily mission didn't give any gold
i completed a 750 gold daily mission but didn't received the gold
6 votes -
呪い金の矛槍の
呪い金の矛槍のテキストで、正しくは「先制攻撃とトランプルを持つ。」のところが、「先制攻撃と接死を持つ。」になっている。
6 votes
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