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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. Game either land floods or land screws. Fix your ******** game!!!

    Game either land flood for 5 turns or screws me for 5 turns. Fix your dumb game. FFS!!!

    35 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Exquisite Blood and Marauding Blight Priest infinitely trigger each other

    I've noticed in games lately that Exquisite Blood and Marauding Blight Priest have a very unique interaction where one causes you to gain life whenever you do damage, and one causes you to do damage whenever you gain life, causing one to trigger the other over and over infinitely until the other player loses the game. This means that having a 4 cost and a 5 cost black card, as well as ANY card that causes you to gain life OR deal damage, means you immediately win the game with no possibility of a counter, and can go from 20…

    35 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  3. Draw Bug

    I was rank 644 around 1:50PM and wanted to play a match to help solidify my rank. The queuing time was longer than normal and when I connected it said I got a draw. I checked my rank and went done 300 ranks. So close to the season end it seems obscenely unfair that my qualification is now in jeopardy because of a bug.

    35 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Can't buy gems

    I can't buy gems currently. I am playing on mac thru the epic games store. When I try to buy gems, I get stuck on a "waiting for server" screen. It has been several hours.

    34 votes

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    18 comments  ·  Store  ·  Admin →
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  5. BUG: Death by Vanilla creature achievement doesn't fire

    The Death by Vanilla achievement (new in the Yargle Day update) is not being completed even though I have won two games casting only creatures with no abilities. I have also made sure to cast at least 5 creatures each game to satisfy its reqs

    34 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Tutorial bug

    During the tutorial the game keeps bugging out to the point I can’t even finish the tutorial, I have tried replaying this mission 3 times hoping the problem would go away but it has persisted. Specifically during the fight with the swamp deck and when I use “confront the assault” card, not allowing me to block with the three 1/1 creatures that are supposed to appear but seem to be stuck glitched in the same place most the other cards on the field are glitched at, I play on iOS and pretty frustrated with the bug, It happened on the…

    34 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. sideboard

    I currently have standard decks with 15 cards in the sideboard. When I attempt to save a deck with 15 cards in the sideboard, I am getting an error message saying that "a deck cannot have more than 15 cards in the sideboard"

    34 votes

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  8. Rat Colony Bug

    Noticed a bug with the card Rat Colony in Brawl format. It errors and says the deck is invalid for having X number of invalid cards, where X is the number of copies greater than 1. At the bottom of the card it states that a deck may have any number of copies of Rat Colony in it. I have used this deck numerous times before with no issue.

    34 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  9. didn't receive achievement from the new achievements update

    I didn't receive the Power Nine achievement.
    It says "cast a card from the power nine."
    I used that blue bird to conjure the power nine in my deck. I drew and casted "Ancestral Recall."
    It didn't register.
    I didn't get that achievement.

    34 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  10. 34 votes

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    0 comments  ·  Events  ·  Admin →
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  11. alchemy

    A way to disable those alchemy card and be able to play magic the gathering on magic arena?

    34 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Jump In not showing unpicked packs

    I'm not getting unpicked packets when joining Jump In. According to https://magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-kamigawa-neon-dynasty-2022-02-11,

    for your first packet, at least one option will be a packet you've never selected

    This happened like 5-10 times with previous releases, but I thought I'd try again now that NEO is out and there are new packets that I've never picked. Instead I was offered Armory, Zombies and Powered Up, all of which I've picked before.

    34 votes

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    16 comments  ·  Events  ·  Admin →
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  13. 34 votes

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    11 comments  ·  Store  ·  Admin →
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  14. Provide players with an option to manually shuffle

    Provide players with an option to manually shuffle their decks.

    34 votes

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  15. Friend list

    Cannot connect to friend list. Updated today across all devices.

    34 votes

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  16. Sportsmanship and leaving a losing game by timing out

    Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.

    But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.

    It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…

    34 votes

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  17. Missing Fleem

    Missing Fleem after opening 10+ packs in the time period

    33 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Fleem

    Same as everyone else, completed Omenpath Traditional Draft event, as well as purchased the Mastery Pass, and did not receive any of the Fleem Rewards

    33 votes

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    2 comments  ·  Events  ·  Admin →
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  19. yargle

    Yargle Event Not Completing Yargle Achievements

    33 votes

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    2 comments  ·  Events  ·  Admin →
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  20. Final Fantasy Set Completionist II achievement bug

    Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.

    33 votes

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