MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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Game-breaking bug: Stuck and unable to progress in "Jump In! Marvel" event
Game-breaking bug: Stuck and unable to progress in "Jump In! Marvel" event
Hi Support Team,
I encountered a game-breaking bug during the Marvel "Jump In!" event that has left me completely unable to progress.
Steps to Reproduce:
- Joined the "Jump In!" event.
- Picked the first packet: "Genius"
- Picked the second packet: "Support?" (The one featuring Pepper Potts).Upon making the second pick, the game unexpectedly kicked me back to the Home screen.
I tried restarting the application, but I am still stuck and cannot resume or progress in the event.Attachments:
- Game Log File
- Screenshot…4 votes -
Squirrel Tokens Limited
On iOS, when using Squirrel Girl’s squirrel token abilities, you cannot make over 250 squirrel tokens. This also barred me from making squirrel tokens with other card abilities.
4 votes -
"Jump into Marvel Super Heroes" - stuck at second pack selection on MacBook Air (Steam).
"Jump into Marvel Super Heroes" - stuck at second pack selection on MacBook Air (Steam).
4 votes -
Marvel Jump In Event - Pack Selection Not Working
I paid 1k gold to enter the Jump into Marvel event. Selected Scarlet for first pack. Selected Thor for second pack but event did not present the screen to play. Instead, I saw Choose Packets again. Selecting that, I see Scarlet as the first selected packet. And no packets to chose from on the right.
Please refund 1k gold.
4 votes -
Jump In Marvel Superheroes
I played the Jump In Event for Marvel Superheros and the cards from the packets did not show up in my collection after i finished the event. I played the Doom and Quicksilver packets and got nothing except the 2 rares from my 1 win
4 votes -
4 votes
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Marvel Jumpstart event became corrupted after selecting the "Mutants" theme pack as my second pack.
After choosing the "Great Lakes Avengers" themed packet I chose the "Mutants" theme packet as my second choice and it sent me back to the home screen Upon re-entering the event I am left at the "Choose One of These Themed Packets" menu with my first packet choice on display but I am unable to hit "Confirm Pick" as the button is greyed out and nonfunctional. Neither Repairing files nor logging out and back in has remedied this bug.
4 votes -
Bug: Jump Into Marvel Pack RNG Error
Category: Bug Report
Platform: PC, iPad, iPhone, Steamdeck
Summary: Savage Lands packet appears in Marvel Jump In offers at a drastically disproportionate rate, limiting my ability to complete other packet playsets.
Steps to Reproduce:Play Marvel Jump In (Marvel Super Heroes pool) repeatedly across multiple sessions
Track which packets appear as optionsActual Results:
Over 23 sessions, Savage Lands has appeared as an offer option in 4 out of 7 confirmed offer rounds in my most recent session alone - approximately 57% of offer slots. It has been played 4 times to full playset completion. With a 51-packet pool, the…4 votes -
Incorrect end of season reward - given a Qualifier Weekend token for a top 1200 Mythic finish
My end of season rewards are wrong. I finished the season at Mythic #820 per the rewards email, and I received the play-in points for finishing in the top 1200. But I ALSO received an in-game message and reward for finishing in the top 250. I believe that I was awarded the Qualifier Weekend Token incorrectly. Don’t get me wrong, if it’s too much trouble to fix this, I’d be happy to use it!
4 votes -
Rank Season Error Bug
I was due to get my season rewards today. Since I was affected by the rank season error in June, I was given 5 packs for my limited rank but no gold reward and no card styles. For my constructed rank, I was not given any rewards at all, no packs, no gold and no card styles. It would be nice if this could be fixed and I could get my monthly rank rewards. Thank you very much in advance for your help!
4 votes -
Unable to sideboard.
I was playing Standard Bo3 and was unable to sideboard in G2 and G3. Some cards were ok, but others don't. I tried to exit the game, but it didn't work at all.
4 votes -
Bug in Jump into Marvel Superheroes: Possible workaround
In Jump in Marvel, when you select the second pack, you're popped back to the home screen.
When you open the event again, you're prompted to select packs.
The screen shows the first pack selected, and a greyed out 'Confirm Pick' button.
The event is stuck at this point.
Verifying the files showed a 1 files failed to validate message, but this didn't fix the issue.After a while, reopening the event showed the second set of packs to choose from again.
Selecting the same second pack bugged the event.After a while again, reopening the event showed the second…
4 votes -
cant respond while badgermole cub on the stack
I have had this same interaction many times and it's very frustrating. When my badgermole cub is on the stack, and they try to kill my mana dorks, the spell might as well have split second. There is no chance to respond, I am not auto yielded on anything
4 votes -
Spider-Woman preventing untapping when ability is removed.
I lost a draft match because a Spider-Woman, Secret Agent prevented a creature from untapping for multiple turns (for the rest of the match) when her ability was removed by Frozen in Ice.
To reproduce:
Play any creature
Have an opponent play Spider-Woman, Secret Agent, targeting the creature.
Play Frozen in Ice, targeting Spider-Woman, Secret Agent.
Upon the next turn, the creature targeted by Spider-Woman, Secret Agent will not untap even though it should.Expected result: the tapped creature should untap when the ability is removed.
4 votes -
Desireability of Bundles On Arena
I will not purchase the Captain America bundle because the only upside compared to buying the packs normally is a couple cosmetics.
I would buy the bundle if it had even a slightly lower cost than buying packs normally. Instead of being 10,000 gold, I would be significantly more inclined to purchase it at 9,000 gold or 9,500 gold.4 votes -
Cards unlocked have not been added to my account
Hi, cards I have unlocked in the current Marvel achievements have not been added to my account or collection. I have unlocked several and none have been added what's so ever.
4 votes -
Indefinite Life Steal
Indefinite Life Steal
Foundations Set | BlackMarauding Blight-Priest + Bloodthirsty Conqueror
I got hit by Bloodthirsty Conqueror once and lost the game because it would not stop activating both abilities back and forth
4 votes -
Loki Doesn't trigger when targeting correctly
Lost a couple games in draft in part because Loki would only trigger sometimes on targeting. Definitely not working correctly.
4 votes -
Unranked vs Competitive Brawl
Now that we have a competitive brawl queue, please remove these from unranked/casual brawl:
Rofellos
Primeval Titan
Golos
Paradox EngineThese cards are banned in Commander for a reason: 3 players have a hard time fighting against them How does a person playing a casual/fun deck have a chance at 1v1? Leave them for the high-competitive players.
4 votes -
Ares, God of War Translation Bug
The Ares, God of War card has the wrong translation. I noticed this after using it incorrectly. In Brazilian Portuguese, the text does not indicate that its effect only works for attacking creatures.
4 votes
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