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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2708 results found

  1. Get rid of alchemy cards

    Get alchemy cards out of brawl. It’s not fun and given that this is a way people can play magic without having to go to an LGS it really ruins the experience.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Claws of Bast Achievement not granting progress

    I think this one may be bugged, because I have played 14 games, and earned more than 1 life in each, and the wording implies gaining 50 total life in one game should grant the achievement. As you can see in the second screenshot, Modern Marvel is giving the correct total, but Claws of Bast and Daring Operative are incorrect.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. deck issues

    when i go to edit some decks screen says waiting for server and i get the buffering circle. does not seem to connect. have to restart but still cannot edit some decks. have tried fresh install but still the same

    4 votes

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  4. Can't select mythic or rare when building decks

    If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Android

    4 votes

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  5. Fix the shuffling algorithm or remove the paywall filter that handicaps non-paying players

    Fix the shuffling algorithm or remove the paywall filter that handicaps non-paying players. It’s very annoying to run a 60 card mono deck with 36 spells and 24 lands and pull one or less lands and have to Mulligan two or three times every hand. I’ve played Magic for over 30 years and I’ve never had this issue in real life if this was happening to me and I was putting money into this game I would be extremely mad which is why I propose the question and suggestion

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. issues with client functions like creating decks

    The filter menu doesn't allow you to filter out Mythical Rare cards. Selecting "Mythical Rare" and pressing "OK" does nothing; in other words, you can't exit filter mode with that selection.

    My color combination was black and green, and it was also blue, black, and green yesterday.

    4 votes

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  7. Ban Ugin

    Every form of Ugin creates an oppressive game state. They should not be allowed in any of these formats.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Fisher-Yates algorithm - Card shuffle

    I haven't been playing long.
    However, I've noticed a lot of players are using sacrifice lands to get what they want to circumvent the random shuffler.
    I've played a lot of games and decks that are 1 color and up to 5 colors.
    It seems anything over 1 color breaks the card shuffle completely. Then you can't do most combos.
    This random draw issue has been going on for years now from several reddit posts I've come across.
    This one is really good and breaks it down.

    https://www.reddit.com/r/MagicArena/comments/b21u3n/i_analyzed_shuffling_in_a_million_games/

    Your stuff is broken. I'm constantly Mana flooded or starved. Even on…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Filter Broken - format drop down broken, color filter broken, reset button broken...etc

    PC Filter Broken - Color selection and format drop down not working. Deck card count not appearing for selected format. Re-wrote directory files, did not resolve the issues. May uninstall and re-install on laptop.

    4 votes

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  10. Won't load decks if any older decks clicked - will allow a new deck to be made - endless "Waiting for the server ..."

    Local problem, I think. Repair Files apparently loads local files without issue.

    4 votes

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  11. Missing Marvel Spider-Man cosmetics in store

    I am on PC and the Marvel Spider-Man cosmetics are not showing up after the Marvel Super Heroes update on the 16th in my store or at all including the Avatar's, Web Basic Lands. I don't know why but every source says the should be there and that there's no problems but the only things that I can see for Marvel Spider-Man are the cards that were swapped in my collection and the Spider-Man card packs that replaced Omenpath. other then that there is nothing else even remotely related to Spider-Man even though the announcement for this update says they…

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Dragonback Assault Doppelgang Nursery bug

    Have 4 treefolk tokens from the nursery, 4 dragon tokens from the assault, and 4 frostcliff siege that you target with Doppelgang x=12. The only trigger was choosing temur. I thought keeping it simple when I popped off wpuld make it let me finish a game. 5 out of 5 games today either closed the mobile app(iOS) or forced a draw. Each time it closed the app outright was with multiple nursery and assault triggers.
    Unplayable deck using cards you created and I paid for. What gives?

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Deckbuilder Does Not Load In - Hangs Indefinitely

    When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deckbuilder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.

    Steps to reproduce:

    1. (Optional) Build deck using Clifftop Retreat (at least one copy of card)
    2. Navigate to Decks Tab
    3. Select deck with Clifftop Retreat and attempt to edit the deck
    4. Wait while loading screen cycles indefinitely

    I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing Clifftop…

    4 votes

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  14. Deck building

    Today, the Spiderman cards finally arrived and I started to review my decks to see which ones had cards from that expansion and discovered a bug that has impacted about 6 or 7 of my decks. These decks cannot be edited, because when the edit option is selected, the waiting for server message becomes eternal. This is only happening with those decks, the rest are able to be edited although the filters for mana value and rarity are bugged because selecting ok to return to the card view doesn't work, you get stuck in the filters. I tried to remake…

    4 votes

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  15. Vivien Reid bug at color challenge

    At the beginners color Challenge (white) the Battle vs Vivien Reid ist bugged. The bot always stops at the same turn and just doesnt finish its turn. Seems like others have the same problem.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Matchmaking Unfair, Deplorable, Non Realistic

    I come here to express my most sincerely disappointment with your Matchmaking.

    The matchmaking is broken, it’s totally unrealistic, magic in the real life it’s a game where you don’t know what kind of deck the opponent will have so you prepare yourself depending your thoughts.

    Then you come to MTGA to practice before a tournament or a match and then you see that everyone you fight seems like a bot, perfectly crafted against your deck and you draw cards in a ridiculous way where most of the time you need to do mullighan but your opponent has the perfect…

    4 votes

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  17. International Day of Play Free Phantom Premier Draft event - Network Error

    Windows PC: "Network Error: Unable to Join Event. Please Try again later." for Phantom Premier Draft Magic: The Gathering Foundations Event. 6-3 placement. Only awarded one cosmetic and completely unable to rejoin the event.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Token limit

    The limit on creature tokens of 250 has cost me several games. One instance I was doubling rats to overwhelm the opponent but he has a creature with life gain and an enchantment doubling his +1/+1 tokens. He had no limit to how big that could get but my ceiling was 250.

    In a real match I would win as I was doubling rats 2 times each turn due to untapping each combat. But I lost due to wizards capping the token rats but not the +1/+1 tokens.

    4 votes

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  19. When Abilities are not actually removed

    When I played Imprisoned by the Moon on Ashaya, Soul of the Wild, the cards were showing that the ability that changes the types to lands on Ashaya's board was removed. I understand that types changes happen on a different layer, but when it says the ability has been removed, that can obviously confuse and frustrate players.

    If the rules work against the card, maybe it can show that only one ability was actually removed and cite the rule that explains it. Just a suggestion. I've attached a screenshot of the imprisoned in the moon and Ashaya hover that shows…

    4 votes

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  20. Stop forcing us to play with/against Alchemy cards

    Magic: The Gathering is a popular and successful TCG and has been for 30+ years. Stop this stupid Alchemy **** that aims to fundamentally change the core gameplay mechanics. Just make Arena a digital version of the paper game that we like. What is complicated about that? I've uninstalled Arena for now because I'm sick and tired of how little WotC/Hasbro seem to care about their product, and I won't be coming back until there are serious changes made to actually have Arena be a proper digital version of Magic. Again, this should not be complicated. Magic is already a…

    4 votes

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MTG Arena Bugs & Product Suggestions

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