MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3205 results found
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Timeouts occur when they shouldn't (Android)
Ever since the TMNT update released I keep experiencing a bug where my timer ticks down while I'm unable to respond to a trigger that is on the stack that I can't interact with. I have to close the app and rejoin which results in losing matches either because I run out of timeouts or actions are chosen for me/skips to my turn have occurred.
5 votes -
Game glitching out when clearing the stack
Game thinks it's my action but cards are still sitting on the stack and it doesn't allow me to do anything except talk to my opponent. Has happened repeatedly since last patch. Android.
5 votes -
Animation Freeze, unable to interact with gameplay
Playing on Android tablet (Samsung A8).
After most recent update (ninja turtles update) my game began freezing frequently during ability activations and triggers. I am still able to interact with some elements on screen, like the emotes, and the settings cog, but the battlefield animation would remain stuck on the next-to-resolve ability and the pass-turn buttons would not function. The only way to fix it is to concede, or force close the program and reload, by which time my turn timer has run out and I am disadvantaged in my match, likely to lose anyway. It seems the freeze is…
5 votes -
5 votes
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Casting spells crashes game
Casting spells literally crashes the game. I’m on iPhone SE 3rd Gen.
5 votes -
Text display issues
Cards not displaying text properly.
5 votes -
Recurring bug
There is a recurring bug which stops the duel and takes as if the resolution of the effect is pending by my initiative and then makes me lose by inactivity when I can't interact with it
5 votes -
Game freezing
I was going to post a complaint about how the game is STILL freezing...DAYS later...but then I saw about a million other complaints that you seemingly ignore. Public opinion about your **** game is dropping like a stone. At least I didn't lose entry fees like half the players in these complaints who relied on you to do your job. Ouch...
5 votes -
freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
5 votes -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
5 votes
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No resolve since update
Since the pre-release hype TMNT update, I have lost two games in a row due to timing out. Opponents will play something that has to resolve and it won't. There is no button and the timer just burns away. 2/25/26.
5 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
5 votes -
No Daily Quests since account created CRITICAL
Hello!
I have not received a 500 or 750 gold daily quest since my account was created.
Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.
Today, the account reads ~20h until quest refresh and my account is still at 525 gold.
Steps taken:
- I have restarted the client multiple times.
- I have played multiple games to try and force a refresh.
- I have uninstalled and reinstalled the game on both PC and MacOS.
- I confirmed my local time zone is correct (PST/EST/etc.).
- I have…5 votes -
Here we go again
I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job
5 votes -
Opponent ropes, warning message, attention please
Opponent ropes, warning message, when opponent finishes roping the options button disappears, music and animations "companion" still work but no other way to interact. Android tablet. Have repaired game files, 3 times now, can't play. Your attention would be appreciated.
5 votes -
Game hangs randomly on iPad (brand new and the latest iOS)
During gameplay the game hangs on my iPad.
There seems to be no predictable cause.
Sometimes during my turn on random steps, ans sometimes the other players turn.
A hard stop and start recovers quickly, but it is a pain.
Doesn’t happen at all on my iPhone.5 votes -
Game Crashes Across Multiple Formats
I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.
I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.
Even conceding the game doesn't work, as I can't leave the game. I…
5 votes -
Deck Image is shared with opponent before the game starts in new Challenge feature
In new Challenge Match feature, Deck Image of the selected deck is shared with my opponent when I clicked "Ready" button.
Not only this reveals some deck information in a out-of-game way, it spoiled our experience of popping out surprising cards in the game.
To avoid this, I need to use unrelated card image for all of my decks.I hope this "deck image feature" is removed as soon as possible, or at least, let me disable this feature.
5 votes -
Constant Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
5 votes
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