MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
3217 results found
-
midweek magic get 3 wins but only 1 prize
Played to 3 wins on Midweek event. Only got 1 prize. Never got another rare or cosmetic card. Win count won't go past 1 win.
4 votes -
Selfless Safewright
It wont let me report a bug in when I click report a bug. It literally just goes to a forum where I am supposed to scroll through other people's issues. I just lost a game three where I cast selfless Safewright while Wildvine Pummeler was on the battlefield. I chose giant as the creature type and my wildvine brawler then still died. I lost the game because of this.
4 votes -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
4 votes -
Lasting tarfire and blight aint working on both
I draft lasting tarfire with blights and it didnt worked on each players end step although i blighted smthing mine on their turn.
4 votes -
Specialize Keyword Bugged in Brawl
When picking a Brawl commander in MTG Arena with the 'Specialize' keyword, it no longer gives you the prompt to pick the secondary color (instead just defaulting to the mono-color of the base card). Brawl decks that already exist with dual-color specialize commanders still seem to work, but new decks can no longer be created.
4 votes -
Daily deals, 4 lands offered, 1 land missing
I would like to buy John Avon lands for a looong time, probably more than 2 years.
Today I see them in the store!
However, there are only 4 lands offered, Island is missing.
I do not own that island land, I have double checked that.
Please, could you reoffer those lands again? Thx you for answer.
4 votes -
Problem with changing Deck companion
I can't change my Deck companion. Despite having a large collection, I can't see any other companions besides the one I assigned earlier. Please help. I've already repaired the game files, but that didn't help. I'm play on PC
4 votes -
mastery pass
I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.
4 votes -
Did Not Update Deck
Updated my deck but did not update causing me to play with the wrong lands (swamps instead of forests) and preventing me from playing certain cards
4 votes -
Trying to change deck format and choices are blocked by window
I'm unable to change the deck format from historic. The pull down tab that is supposed to allow you to change the format shows up behind the "Creatures and Non-Creatures" window not allowing me to make a choice. I also tried to change my companion in this same area, but the other ones that I own aren't showing up. The companions show up fine when changing through the profile section, but don't show up when editing a deck.
4 votes -
Mastery Pass Lorwyn Eclipsed level 4 awarded EoE packs instead of ECL
I received 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
4 votes -
Sparky is Back
I have been playing for well over a year now and completed the tutorial long ago, but despite this Sparky has started giving the 'What an adventure -- you're well on your way to becoming a great planeswalker' talk every time I go to the home screen from anywhere on my Android. I have tried repairing the files and there have now been at least two updates rolled out since this problem started and still nothing so I am making a post about it.
4 votes -
Bug on deck type menu
Today I was trying to build a new deck (I play from android devices). I copied and pasted a deck from mtg Goldfish, I opened the deck settings to switch from "Historic" deck to "Traditional Pioneer" but the drop-down menu doesn't open. I tried from multiple devices but the result is always the same.
4 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Champion of the Weird and Lasting Tarfire interaction
I had the same experience as another player reported.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This happened at least 3 different turns during the game and was my final loss of the draft event, and I believe the game…
4 votes -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes -
Bugged Mastery Pass
The 4th track of the Mastery pass was supposed to give us 4 packs of Lorwyn (3 + 1 on the free track). Instead I recieved 3 packs of Edge of Eternities and 1 of Lorwyn.
I don't mind opening Edge packs but I'd rather be opening cards from the current set. Especially since I paid into the pass with my hard earned gems.
4 votes -
Mythos of Nethroi Bug
All available colored mana to cast either cost of Mythos of Nethroi. When casting and targeting a creature, both options to pay 2B OR GWB appear. When targeting a nonland permanent, only the option to pay 2B appears. Wildly infuriating.
4 votes -
Maralen, Fae Ascendent Arena Bug
Maralen is not letting you cast a spell each turn, only the turn it comes into play. No way to cast the exiled spells on following turns.
4 votes -
Issues with mana bases during the jump in events
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only…
4 votes
- Don't see your idea?