MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10227 results found
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Deck Validation failed (Invalid Deck)
Getting error Invalid Deck/Deck validation failed in Historic format
26 votes -
Can't add Triome land to cube draft deck
Trying to make my Arena Cube draft deck and I can't add a triome land. It says I have to pay for alternate art. Even though other alternate art cards work.
26 votes -
Awaken Bug with Clutch of Currents
Awaken Bugged with card, Clutch of Currents is bugged, that awaken cast mode always causes auto tapper to tap the land you target to get counters and become a creature, even with full control. Resulted in a loss at 6-2
26 votes -
Ultra Wide resolution
Ultra Wide resolution keeps closing the game to windowed before and after every game, please fix this!!!
26 votes -
Sideboard for BO3 is not visible
I cannot see the sideboard for BO3 while building the deck.
It seems to be possible to add cards.
Also, I could see the sideboard as usual during the match.
The versions are as follows
2024.36.0.5576.106278426 votes -
Shuffle
I don’t know what needs to change on y’all’s end, but losing games due to land multiple times in a payed tournament is crazy. In tabletop you can always 6way or 8way shuffle, almost always separating the deck properly. You guys just stack the deck, and land *****. I have also noticed that when playing regular non payed or ranked matches the deck is usually good. It’s only when it’s ranked or payed does the deck not shuffle properly.
26 votes -
Bad Shuffle fix
Every time the game shuffles a deck it begins with the deck in alphabetical order so that identically named cards are stacked together. Once the game shuffles using the algorithm you most likely bought, it then locates those similarly named cards closer together in the deck than they would be in the real world. You fix it by having it shuffle from the order they were played. My email is reggie668@gmail.com. Feel free to email me to elaborate further.
26 votes -
Message Asset error detected
Hello
From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?
26 votes -
Direct Play Bo3 does not allow 15 sideboard cards
If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.
Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.
26 votes -
Gems Purchase Fails
Can’t buy gems
26 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
26 votes -
Unable to cast spells at instant speed
During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.
26 votes -
Did not receive Draft reward
I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.
26 votes -
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
26 votes -
Authentication Failed
So it happend again the Authentication failed again and again. I hope this time you will fix it for good.
26 votes -
Getting kicked off repeatedly
Since the last update, I have been getting kicked out of games (out of arena,, back to my phone's main screen) while on wifi or data, try to sign back in, make it to returning to active match, only to get kicked off arena again
It doesn't happen constantly, but multiple times per day, which besides annoying, is also affecting my constructed ranking as I start matches that I cannot finish26 votes -
card style
you still doesnt fix the card style problem
26 votes -
Consistent lag with good connectivity
Consistent lag despite solid internet connection. Makes the game unplayable and unenjoyable. Logged in for first time in a month or two and the lag isn't getting better
26 votes -
Game Rigged ???
I have in my Deck 2 cards of a monster, During play I draw one of them and get to put it in my graveyard. Then, 2 turns after, I scry my deck , see that second same monster card and decide to put it at the bottom of my deck. 2 turns after that, I draw a card and it s that same monster, meaning like I have a third card of that monster but only have 2 in my entire deck. That game is rigged as *&^#$#. And that happened more than once.
26 votes -
Brawl Matchmaking Bug/Rigged
I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
this is so ********.
i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
i dont wanna play like this at…26 votes
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