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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3218 results found

  1. premier draft

    Was able to start a premier draft but game is stuck on opening hands, timeout is stuck flashing about to run out constantly, don't want to lose because of a bug so I've just been sitting here for like 30 mins and just as I've typed that the event has closed, I cannot see it and my token is gone.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Avatar Limited draft redeemed now event missing after deck drafted and 30 mins of queuing wasted.

    Just spent 10k currency and built the limited draft deck, spent 30 mins queuing and now the event is missing along with the drafted deck.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Cant do any actions on arena omnisciense draft avatar

    While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats

    4 votes

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  4. Blank board on game start after disconnect

    PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Match do not start

    Can't start a game or even concede at Historic matches. I'm trying for hours and the MTG Arena Status page says everything's fine. The opening hand do not load. Nothing ever happens. It appears to freeze eternally. I have to ctrl + f4 to close it, otherwise, I'm just stuck.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. My Playing Cards are not Rendering right how do i fix ?

    If i go onto my decks and view my cards they are not rendering right. How fix pls. P.S Nur liebe

    4 votes

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  7. Sokka's Haiku unable to cast during Omniscience Quick Draft Event

    Sokka's Haiku was unable to counter Crashing Wave in the Omniscience Quick Draft. The card did not highlight to indicate it was a "potential" instant-speed response but other cards did highlight. I tried to drag it out anyway and it would not cast the spell.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. winter shop 2025 two :O emotes instead of >:O and :O

    i bought the new emote pack in the winter store and the >:O emote didnt show up in my list. Instead i got two :O emotes. can you please change it to >:O and :O or at least return the gems on the repeated emote? I want to keep the emotes, dont want a full refund.

    4 votes

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    2 comments  ·  Store  ·  Admin →
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  9. Visual bug where I can't see my cards

    My cards now show as only black and red backgrounds with no text, no images and only show the mana cost

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Spiralling cards

    Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. M21 Forest missing Mana Symbol

    Bug as title, M21 Forest is missing Mana Symbol as shown in picture.

    4 votes

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  12. Cannot Read Card Names or Power/Toughness of Creatures

    I've been unable to read the card names or the power and toughness of creatures. I've checked in after a number of updates to see if there was a fix. There was none. I use arena on the Mac. I've tried removing and reinstalling but there is still some issue.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. weekly and daily rewards don't fully reset

    Sunday Dec 21 my rewards for both daily and weekly were reset except it said I had 3 wins. (i haven't played since the reset). Last day I played I had 3 wins. This has happened multiple Sundays in a row and since rewards are weighted highly on your first 4 wins I'm missing out on a lot of gold and gems.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Premier Draft Deck Building Screen Issue

    On the deck building screen for the currently ongoing Avatar Premier Draft, if you edit your deck and then move to the deck details screen, you will no longer be able to return to the editing screen, and the only way to return is to select Change Deck.

    4 votes

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  15. 4 votes

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  16. Hofri Ghostforge + Token Doubler Gamecrash

    Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Inspect Deck Button

    The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.

    4 votes

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  18. 4 votes

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  19. MAC resolution is cropped still in 2025.

    Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?

    I do not have this issue at all in Hearthstone. It runs almost flawlessly.

    4 votes

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  20. Kona, Rescue Beastie

    Frankly supprised you never banned kona after the whole abuello's debacle when kona is creating the same kind of horible gameplay. where you have to sit around and wait while cycling thorugh 185 different priority checks. (that you cant skip without tapping out and playing whatever interaction you have (and need to save for the 1 or 2 wincons) and this is my biggest issue, you liable to time out from priority checks long before you need to cast the interaction costing you the win you might otherwise deserve.

    just get of omniscience allready. its never gonna make for good…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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