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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2708 results found

  1. Equipment token copies made with 'Ultron, Artifical Malevolence' can not be equipped

    1 - Have Ultron on the battlefield
    2 - Cast Equipment
    3 - Pay the extra 2 to make token copy of Equipment
    4 - Token copy becomes a creature as well
    5 - Select token copy and pay the equip cost to equip to creature
    6 - game allows this, mana is paid, but token copy of equipment never actually equips to creature and remains as a creature on the battlefield.

    3 votes

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  2. Bug: No Golden Pack Progress from Marvel Super Heroes Promo Bundle

    I purchased and received all items from the promotional one time purchase Marvel Super Heroes set with 10x MSH Boosters, and Captain America avatar & shield sleeve.

    I did not receive any golden pack progression for purchasing 10x packs and I did not receive a golden pack. Please credit my account with a golden pack

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Infinite Counters

    Infinite Counters Column

    I was playing standard and in multiple games, every time a +1/+1 counter goes on any of my creatures, it immediately creates an infinite column of +1/+1 counters on the side, perpetually lagging my game. After it does that card effects linger on the screen, it lags super hard, and I'm rendered unable to get through matches because it just lags my game to no end. I've already repaired my game files and that didn't seem to fix anything. I hope this does happen forever when I play MTG Arena now.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Match Play Button Bug and “Edit Deck” Freeze

    All of the sudden today when I tried to play it wouldn’t let me make edits to any of my existing decks because every time I tried to “Edit Decks”, the game would get stuck in a loop and would not load. After restarting I decided to see if it was even playable, and even after selecting the type of matchmaking, ranked or not, the play button is not clickable and won’t launch any matchmaking. I was eventually able to get into matchmaking by repeatedly trying and failing with restarting the client. I’ve done and tested this both on PC…

    3 votes

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  5. Unable to search for mythic

    when building a new deck, it is impossible to filter only mythic cards on ios

    3 votes

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  6. MTG Arena Alchemy Deckbuilding crashes

    Hello, I am playing AMTG arena for years on PC, but since last week I am not able to build any new alchemy decks. After selecting Alchemy as deck type, I am not able to search, leave the deckbuilding or add any new cards. I reinstalled the game, same result. Some alchemy decks can´t also be opend anymore, the app stays for hours in "Waiting for the sever". I also tried to clone exinsting decks the are still working to change some card, same mistake.
    I figured out that the problem occurs especially by decks using the colour red. Red…

    3 votes

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  7. Cant open deck edit Stuck on waiting for server screen when going to edit deck on my pc

    Cant open deck edit on my pc

    Stuck on waiting for server screen when going to edit deck

    3 votes

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  8. Arena freezes while playing with bot

    Arena sometimes freezes when I’m playing the bot, on its turn.

    3 votes

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  9. Auto tap is terrible

    Auto tap is just so incredibly terrible. It's lost me many games. Normally I use full contol, but the app always reverts back to auto and whether I forget to change it, it invariably kills. Some scenarios, such as using my only blue mana to cast an artifact, when every other card in my hand is blue, are just so incredibly stupid it's mine boggling. You devs can do better. Or just eliminate auto tap as a feature if you can't make it work.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Freezing at loading screen

    Whenever I go to edit a deck, it'll freeze at the loading screen. Platform is android.

    3 votes

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  11. Waiting server

    I'm having a problem with the deck editor. It won't let me edit any decks and just shows a black screen with the message "Waiting for server". I hope you can fix it.

    3 votes

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  12. Cancel buttom bug

    I clicked cancel to stop searching for a game, then when I logged back on I had received a loss? It was for Premier draft on Final Fantasy, I lost out of gems.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Card Filtering by Quantity Doesn't Work

    1. Filter by a set like Foundations where a lot of the cards also appear in other sets.
    2. Filter your collection by quantity of cards (ie. 2 copies of cards, 3 copies, etc.)
    3. Look at what appears.

    Expected Result:
    It should show all copies of cards for which I have that quantity of cards.

    Actual result:
    It shows cards for which I have that quantity, but it also shows cards that have more copies of that card.

    3 votes

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  14. Ability to turn animations off

    Give the option to turn animations off

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Trigger ordering suggestion

    I've noticed a few problems with the way triggers are stacked in B/R (or mardu) Cool But Rude. When i play the deck, i have to manually stack my triggers for two main reasons: 1. The game stacks inti's trigger on top of CBR, which is literally never the preferred order. Often you're attacking with only one card in hand, so if you pitch to inti, you dont even get a chance to loot, so you're forced to choose to resolve one or the other, never both. Even if you have 2 or more in hand, it is always preferable…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. cant play

    Suddenly ,cant play cards,skip fhase

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Se sigue sin poder editar los mazos y seleccionar los filtros para hacer una baraja

    Van dos días que no se pueden usar los filtros a la hora de crear mazos

    3 votes

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  18. Missing styles following Spider-Man grant

    Prior to the grant of Spider-Man (SPM) cards in place of Through the Omenpaths (OM1), I owned parallax/extended art styles for Viggo, Enforcer of Ig's Crossing (cognate to Eddie Brock) and Cren, Undercity Dreamer (cognate to Miles Morales). The collection interface now appears as though I do not own these styles, and curiously claims these styles cannot be purchased at this time (contrary to the behaviour of other OM1 styles).
    Potentially relevant facts:

    I owned these styles but did not own any copies of the cards.
    These were the only two cards from OM1 I owned no copies of.
    I…

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  19. Historic Deck Editor Freezes When Canopy Lands Are Included

    Title: Historic Deck Editor Freezes When Canopy Lands Are Included (After Today's Update)

    Platform: MTG Arena (Windows)

    Description:

    After today's update, Historic decks containing any Modern Horizons 1 canopy land cannot be opened in the deck editor.

    The deck can still be used to play matches normally, but attempting to edit the deck causes the editor to become stuck on "Waiting for Server."

    Steps to Reproduce:

    1. Create or open a Historic deck.
    2. Include a canopy land such as Fiery Islet, Sunbaked Canyon, or Waterlogged Grove.
    3. Save the deck.
    4. Attempt to open the deck in the deck editor.

    Expected Result:
    The…

    3 votes

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  20. Historic Decks with Fiery Islet Get Stuck on "Waiting for Server"

    Title: Historic Format Bug - Canopy Lands Cause Infinite "Waiting for Server"

    Platform: MTG Arena

    Format: Historic

    Description:

    When I include a Canopy land in my Historic deck, the game gets stuck on "Waiting for Server" and never proceeds to matchmaking or the game.

    Steps to Reproduce:

    1. Create a Historic deck.
    2. Add Fiery Islet (or another Canopy land).
    3. Save the deck.
    4. Attempt to start a match.

    Expected Result:
    The match starts normally.

    Actual Result:
    The game becomes stuck on "Waiting for Server" indefinitely.

    Additional Information:

    • The issue occurs every time (100% reproducible).
    • Removing the Canopy land from the deck resolves…
    3 votes

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MTG Arena Bugs & Product Suggestions

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