MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10228 results found
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Mastery XP Card Rewards Not Being Received
After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!
25 votes -
game is rigged
Tested 50 games each!
I play brawl only. With that being said, lets start with match making!
Decks have a algorithm pre-set and deteremens what deck you go agaist!
Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....I mean seriously, your not eben trying to hide the fact that your…
25 votes -
Long opponent combo caused my timeout to get used.
An opponent had combo generating lots of card interaction. I checked the resolve all box to get passed it but stupid Arena kept pausing on every triggered ability over a minute. This caused Arena pop-up a timeoout fuse on ME! for an oppponent's combo taking too long.
If someone checks RESOLVE ALL get **** Arena to accelerate the resolution after the first few abilities. No one wants to sit through the same abilities triggering over and over for a minute or more.25 votes -
inexistent mana
Opponent casted a 6 mana creature on turn 5 without any mana acceleration
25 votes -
game crashes
The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.
25 votes -
Avatar Jump Decks have Land Issues
The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.
24 votes -
Fleem
Missing Fleem cosmetics after buying the mastery pass
24 votes -
Fleem Cosmetics
I purchased the mastery pass, did a draft and opened over 10 packs but did not recieve my fleem cosmetics. Seems that on reddit people are talking about how no one has
24 votes -
No sound effects and persistent image artifacting since recent updates
Music works, but since the last update I have zero sound effects. iPad Pro, redownloaded app and tried to fix files. There is also persistent visual artifacting that makes it difficult to see my hand.
24 votes -
Death by vanilla achievement
I have tried multiple attempts with different decks. I have several wins with vanilla creatures only. The event achievement is still not granted. I am only missing 2 Achievements for my "The Bargle" title and now it seems unattainable.
24 votes -
EOE Alchemy Booster Provides Card from Different Set
I openend EoE alchemy pack and got a rare fom a different set
24 votes -
Tinybones, Bauble Burglerer bug
In the current midweek magic event, Tinybones, Bauble Burglerer does not work as it is supposed to. Cards in exile with stash counters on them can not have mana spent on them as though it were mana of any color, despite the card reading "During your turn, you may play cards you don't own with stash counters on them from exile, and mana of any type can be spent to cast those spells."
24 votes -
Hare apperant
Brawl not accepting more than one copy for hare apparent.
24 votes -
Complete 3 quick draft
My complete 3 quickdraft matches quest wont register any of my matches. I did a quick draft and none of my matches counted. I play on steam and have only recently picked the game back up. I'm really enjoying the final fantasy set and it would be really cool to have this extra 1000 gold to get into another draft. Any feedback would be cool <3
24 votes -
Barrensteppe Siege Mardu bugged with mobilize creatures
- Have Barrensteppe Siege on the field and choose Mardu Have any creature with mobilize attack At the beginning of the next end step token dies Barrensteppe Siege does not trigger
- PC, Steam
- Opponents not sacrificing a creature of their choice at the beginning of your end step
- Token should die to mobilize, Barrensteppe Siege should trigger, Opponent should sacrifice a creature
24 votes -
Unable to Send/Receive Friend Requests
cant get friend request/friend request sent does pop up for other player
trying to add friend and we both sent request but it wont pop up on either of our screens to accept
24 votes -
Disconnection from game that sends back to home screen
It's been going on for a while. During a match, i would randomly see a "waiting for server" message, that then results to fade to black into the home screen. This happens roughly 1/3 of the games and it makes playing ladder or any events impossible. I attach a file from such occasion, which resulted into a game loss.
Please fix as soon as possible, the game is unplayable in this condition.
24 votes -
Fix Shuffler
Shuffler. These are all games in the last two days.
As you'll see by the raw amount of screenshots, it isn't a one time salty deal.-
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24 votes -
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Missing Schematic Art
Found the common thread among the missing schematic art bugs.
Was trying to apply my schematic Platinum Angel art, but couldn't find it. Rummaged through my collection, and basically:
Schematic art doesn't show up on the alternate art styles ONLY when the card in question has another MTGA printing outside of the Retro Artifacts set. All unique-to-Retro-Artifacts have their schematic art show up and can be selected properly.
Hope this gets fixed soon. Cheers!
24 votes -
Jump In 3 Times event mission
For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.
- Try and complete the " Complete Jump…
24 votes
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