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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3217 results found

  1. Midweekly Magic Jump In LORWYN ECLIPSED

    Hi, can someone please tell me a clever reason why this deck should contain islands and mountains in its mana base?
    I have to mulligan every game at least twice...
    Thanks devs!
    P.S. Given the fact that I can't even change the amount of basics in this deck... I won't complete this midweekly event cuz it's awful to play with such a stupid mana base.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Maralen Fae Ascendant "Once Each Turn" effect

    Maralen, Fae Ascendant's effect states "Once each turn" you can cast a spell exiled with her effect if its cmc is equal or lower than the total amount of elves and fairies you have on the battlefield. NOT "Once each of YOUR turns" EACH. TURN. Opponents included. Meaning, if I exile an instant or flash spell I can cast that during my opponent's turn, however right now that is not the case on arena. Fix it, please.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Android app startup crash

    Since the latest update (Jan 15th?) I can't start the game app - it crashes at the loading screen. It happens always.

    Device: OnePlus 15
    OS: Oxygen 16

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Timeout

    Remove timeout countdown during automatic stax

    When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.

    I just played a game where neither myself or the other player got to attack…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. deck format + companion bug

    Dear technical support. It is happening for some weeks now and I reported via ticket system that I am unable to change deck format and companion.
    Please fix asap.
    Respectful advice: Don't forget to keep in mind which hands give you money and pay your dues please!
    Thank you and stay safe

    4 votes

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  6. Deck Builder Issues

    Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.

    4 votes

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  7. The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!

    So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.

    Please don't ever do this again!

    4 votes

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  8. 4 votes

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  9. Token creatures with the ability "sacrifice this creature add 1 mana"

    So I love this game and find the game play to be phenomenal. However, there is one thing about it that annoys me a lot. When you tap a creature for an ability it always prompts you "activate ability" except with token creatures that have the ability "sacrifice this creature, add 1 mana" for that ability, if you touch the creature it automatically sacrifices with no prompt to activate the ability. The amount of times I accidentally sacrificed a token creature with that ability when my intent was to use it as a blocker is infuriating. And its confusing because…

    4 votes

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  10. 3440x1440 Bug fix

    Fix the 3440x1440 bug - each time i press full screen and change a menu or start a game it refreshes back to 2560x1440. Its really annoying for all the ultra widescreen players. it is a simple code fix as it works when i press full screen.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 13/15 games land screwed or flooded with 24 lands, 2 fetches, and a 60 card deck. 1/2 games not opening hand

    13/15 games land screwed or flooded with 24 lands, 2 fetches, and a 60 card deck. 1/2 games not opening hand land screwed/flooded, stuck at 3 lands until turn 5. So basically 14/15 games lands are messed. That's pretty high.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Can't change the era of a deck in deck edit

    when you try and change a deck from say Timeless to Historic in the deck editor, you can't do it.

    KP

    4 votes

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  13. Bug with Midweek Magic Momir

    Momir randomized to create Serra's Emissary, but the game gets stuck on chose card type. Active player was unable to choose card type or move on to any other game action. The match treats it as inaction and automated to defeat.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Roiing Dragonstorm Borderless Card Style Bug

    I wanted to report a rather annoying graphical bug involving a specific card I use often. As you can see from the attached screenshots, I purchased the alternate art for the "Roiling Dragonstorm" card using in-game gold. When held in hand, it displays perfectly (first screenshot). However, when played and placed on the battlefield, it displays with a rather pronounced and very unsightly black border at the top. This doesn't happen with the regular art. Is this a known issue with certain types of alternate art, or is it normal?

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Lorwyn Mastery Pass Preorder missing

    The mastery pass for Lorwyn isn't available to preorder.
    This must be a bug because nobody would seriously remove this option from the store.

    4 votes

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    1 comment  ·  Store  ·  Admin →
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  16. Time penalty for players roping

    MWO gives an increasing time penalty for players who rope. It's easy if you timeout the next game you play gets a 1 minute penalty, then a 3 minute then a 15 minute etc etc. It's wastes so much time waiting for some spoilt brat to show you what a bad sportsman they are.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. MY TIMER OPPONENTS TRIGGERS

    Why is my timer running down while I'm waiting on the opponent's actions to take place? What a joke man. Had a hundred triggers that had to wait for the opponent to gain life for and it wasted my entire turn and I didn't get to do anything else on my f****** turn. What a f****** joke man. I swear to God if the guy's not present the game f****** lasts longer than when you're actually playing the game and it times you out like what a f****** joke absolute f****** garbage man and stop making me play the same…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Can't assign blockers

    I couldn't assign blockers and your system made me time out through three time outs. I restarted the game three times and it still wouldn't let me assign blockers. Your system also doesn't download the log files, so I can't upload those either. This has happened multiple times and the opponent didn't have anything to make any of their creatures unblockable.

    I was playing against a Kotis, the fangbearer player with my Galadriel, gift giver deck.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Mythic Rank Not Changing after Several Games

    Playing via Steam client on Linux.
    I am currently 5-0 in an ATLA premier draft.
    After my first game my rank was #1512. After each game, up and including the one I just completed, it's still displayed as #1512.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. infinite combo

    marauding blight priest and exquisite blood is a ******** combo that should be banned

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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