MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10236 results found
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Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.19 votes -
Sparky Won't Stop
Every time I enter the main screen, Sparky repeats the same "oh what an adventure" speech and I can't listen to it anymore, please make it stop - it doesn't stop if I exit the screen or enter a game
18 votes -
avatar jump in
Avatar Jump in events don't add the correct cards and replace them with basic lands. Horrible play experience. I selected Firebending / Powerful. Having 27 Lands and 13 Spells in Deck. Cleary all spells from the Poweful deck were replaced by basic lands ...
18 votes -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
Whenever I try to play a game with this deck, my hands are 90%+ lands and one nonland card, usually. Not functional at all.
18 votes -
The tutorial is broken at shadow dragonhand
I have tried to complete the tutorial on an iPhone android phone and iPad and every time it freezes. I get to the bit where I summon 3 blockers, they do not appear then I cannot complete my go as the computer wants me to use them to block. So there is no way of taking my turn and I am locked in the tutorial and cannot make any progress.
18 votes -
Graphics Bug in Tutorial doesnt let me play
I need to be ableto Skip the Tutorial. I know how I know how to play magic Arena. I just want to get into the real Game with real Drafts. But I need to click myself through the Tutorial for hours. For the more it is not working properly. See the attached Files. Without the Graphic working in the Tutorial I can not WIN the Games because I can not click on the Cards and so I’m not ableto play the Real game at all. This is Beyond frustrating. Please fix as soon as possible. It’s and iPad Pro Two…
18 votes -
hare apparent
can't have more than one hare apparent in my brawl deck since the last update!
18 votes -
June Qualifier play-in is wrong format
the june qualifier play-in is set to Pioneer. It should be historic
18 votes -
Set Completionist II Achievement is bugged
The set completionist II achievement does not successfully unlock when all the cards in an alchemy set are collected. I spent 5 mythic rare wildcards to complete the OTJ alchemy set and was very disappointed when the achievement was not rewarded.
18 votes -
Order of the Alabaster Host Bug
Order of the alabaster host was blocked, blocking creature only is supposed to get -1/-1 before damage. In stead multiple creatures recieved -1/-1.
18 votes -
Advanced Achievement - Taste of Power
Used vital Mythic Wildcards for Oracle of the Alpha just to complete this achievement. I finally cast a Mox Ruby after seven games. I knew it would be worth it to have another achievement locked down. I was very disappointed to see that I did not get credit for accomplishing this feat. What did I do wrong?
18 votes -
Bug Guidelight Pathmaker - Dune Drifter
Hello there, I'm reporting a bug. I was playing a draft game, my opponent played "guidelight Pathmaker" searching for "dune Drifter". The X cost of this cards is 0 because he did not cast it (and was not able to pay for X) anyhow he was able to return a 2 drop from the graveyard (it should have reanimate a 0 cost card)
18 votes -
Unable to Login
I am unable to login to my Wizards Arena account for the iOS app. I keep getting an error message saying the request has timed out.
18 votes -
Large Hand Bug
When you have many cards in hand, Arena won’t allow you to scroll through them on IOS to let you get to the cards you need.
1. I used the -8 ability of Kasmina, Enigma Sage to tutor for Enter the Infinite, drawing my deck and putting a card on top.
2. iPad, IOS
3. Once my hand is full, whenever I tap on a card to try to drag it out, instead I can only access the middle of my hand, regardless of which card I clicked on. (This is in attempt to play Thassa’s Oracle and win)
4.…18 votes -
Kicked out of premier draft game causing loss
Randomly Kicked from Duskmorn premier draft game and given a loss.
During the match I was randomly kicked from the game (sudden black screen, no loading or "waiting for server") and was returned to the draft screen. I had no loss at first but after checking the deck when I returned to the screen I had 1 loss. It happened so suddenly I wasn't able to capture any footage or screenshot. First time I've had this issue18 votes -
Playing on widescreen constantly resets full-screen
Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.
18 votes -
Cropping occurs on 16:10 screen resolutions (on macOS after 2024.40.30 update)
I’m thrilled to see that the new 2024.40.30 update has finally resolved a longstanding issue where MTGA was forced to display in the lowest resolution on macOS when in full screen mode.
It isn’t perfect however, as on my MacBook Pro M1 Pro, which has a built-in 16:10 display (3456 x 2234 resolution), several UI elements on the very left and right edges of the UI get cropped (e.g. the companions and stack partly appear off-screen).
Can you please update the in-game UI to ensure that everything fits within a standard 16:10 aspect ratio? Or in the interim, add an…
18 votes -
Download bug
Found a bug where downloading the latest update for mtg arena will cause a kick before it finishes the download, making the game completely inaccessible.
18 votes -
STORE BUG - Can't enter the store
Clicking on Store Button at the top menu
PC MTGA Client
"Waiting for the server", infinite loading
Expecting entering the store, but it's just loading
none
none yet
18 votes -
Provide a Alchemy free Historic Brawl option
Either create another queue for Historic Brawl that is free from Alchemy cards, or allow a filter on the screen to only match with opponents that don't run alchemy cards.
It's fine to have digital only cards, but put respect that some of your players would prefer not to run into them.
18 votes
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