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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3234 results found

  1. How about we fix the forum

    Why is this where we are sent when we have an issue just for it to be ignored? The full screen bug has bothered the community for TWO YEARS and nothing has been done about it. Every time you do an update Sparky comes back and annoys everyone and again we get sent here, where no solution is given and its never actually fixed. So how about we fix the forum so you all might actually fix the issues we have instead of ignoring them.

    3 votes

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  2. Product suggestion

    After the update. There is no longer an option to change the format of an existing deck.

    Example, I want to change the existing deck from "Brawl" to "standard" and make some changes.

    Last time, there is a drop down menu which will show all formats, now its blocked and unclickable.

    Please check and debug. Thank you.

    3 votes

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  3. PERFECT SPELL NO CARDS

    Got to love how the guy always seems to have the perfect spell as his last card in his hand. That wins him the game. You know he can't just have some other spell that doesn't kill my f****** creature. That's protecting me from dying now. Of course he's got the absolute perfect spell to kill my guy so he can win the game. No problem and it happens like 75% of the **** games this is happening. One turn away from changing the tide of the game and the guy has a perfect spell to stop that from happening.…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Quest progress is not reflected due to incorrect translation

    The translation of the requirements for the Winter Achievement quest "Celebration Feast" is incorrect. It should probably be "food," not "treasure." Because of this mistake, I couldn't complete the quest no matter how many times I tried, and it took a really long time. It's awful. Please fix it.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. +1/+1 x2x2

    Arena has trouble x2 x2 +1/+1 counters.
    1. Have two cards like ouroboriod and two cards like doubling season.
    2. iOS
    3.the 19 million/19 million should have been closer to 56/58
    5. Pics added
    6. Treat x2 cards as if they have ledgendary

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 3 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Didn't received my brawl quest reward

    I created a second account and did the quests. I noticed that there is a quest to do 5 brawl matches that awarded a brawl deck and a card sleeve. I noticed I didn't received any of these prizes in my main account, so I went back to my main account and saw the blue exclamation mark in the brawl unranked match. So I thought I still had the quest to do, but after five games the exclamation mark disappeared and no reward...

    3 votes

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  8. GOLDEN

    GOLDEN PACK - DUPLICATE PROTECTION MALFUNCTIONING.

    I have a full 4x collection of all standard sets from Avatar thru Bloomburrow. I opened 7 Golden packs today, and received 7 x 20gem cards with Avatar icons on the bottom of them. The remaining cards were appropriate.

    Aren't duplicate protections for Golden packs supposed to kick the Rares and Mythics down to all available standard sets before turning cards into gems? Those Gem's should have instead been 7 Rares from OTJ thru WOE. In the past, all of the rares would have defaulted to OTJ, but I'm not sure that is expected.

    3 votes

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  9. visual

    Visual bug where card faces are not apparent.

    3 votes

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  10. MAC Fullscreen Cropped

    MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.

    3 votes

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  11. Earthbending lion sash reconfigure bug

    While playing with Toph, first metal bender, I used her end step ability to earthbend 2 on a reconfigured lion sash that had previously had been earthbent and then reconfigured to Toph. The result added two +1|+1 counters to lion sash but it destroyed toph. I thought it would keep it reconfigured but just add the counters or at least unattached like an equipment.

    I use iOS

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Timeout on opponents turn

    If your opponent pulls off an infinite that spawns copy tokens that despawn during end phase, it will time you out while your opponents tokens are despawning

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Epic Win Squashed by turn timer

    With 3 Vengeful Bloodwitches and hundreds of Phoenix Fleet Airships on my board, my opponent casted Cease and Desist, destroying all the airships and triggering the Bloodwitches. The Bloodwitch loss of life had to aggregate one point at a time, taking quite a while, burning up the turn timer. By the time the stack compiled, and then the loss of life was applied (also one point at a time), the turn timer had long since expired. When the stack's effects were completed, I was at 775 life, and my opponent was at -703, but he didn't die because of his…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Limited rank stuck at bronze tier zero

    I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Omniscience Draft bug

    I was playing Omniscience draft and could not play 'Sokka's Haiku' in hand as my opponent played a spell
    Please check the if it is a bug.

    I played Arena on iPad mini A17pro,iOS 18.6.2

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Playing against sparkly

    Sparkly suddenly stops playing and it doesn’t finish the opponent turn.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Game randomly freezes and becomes unplayable

    For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
    Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Omniscience Draft never starts

    Playing on PC, whenever I initiate a game in omniscience draft, I am paired against someone... and then there is eventually a timer that goes down to nothing without me having been given an opportunity to do anything like accept my hand, let alone take a turn.
    It is my opponents timer (I think), but it does not result in a draw or victory for me, just stays in that state until I eventually close the game. When I reopen it, there is no loss or win for me, and the same thing happens the next time.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. premier draft event disappeared after drafting

    I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  20. I need a refund

    The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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