MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10236 results found
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Stalling People
There are a few people who are not that good, but stall whenever they lose, so they do not have it count as a loss. The first time I encountered one, I waited 50 minutes until it timed out (I got up and did things while I waited, I wasn't just sitting there.) I found yet another stalling person. It is obnoxious. Please stop this kind of extreme stalling! Thanks!
18 votes -
DISABLE/TURN OFF ANIMATIONS !!!!!!
Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.
There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.
18 votes -
Ranked queue for Brawl
Please consider creating a Ranked queue for Brawl. It would give players another option to earn rewards for those who do not want to play Standard, Historic, or Draft.
18 votes -
The Stack (speed)
I noticed that when there are multiple of the same trigger on the stack, the stack moves very slowly. I was hoping there could be a way to speed up stack triggers when you and the opponent auto-resolve them.
18 votes -
Game crashes
The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)
18 votes -
Didn't receive Fleem award
Didn't receive Fleem award
17 votes -
Omnipaths event for Fleem
I opened ten packs of cards of omenpaths before September 30th but still haven’t received my Fleem. I’m on an iPhone.
17 votes -
The Chain Veil No Longer Works 9/19/25
I play a deck in timeless where the main strategy is ultimating Ugin, Eye of the Storms on the second turn. Unfortunately, the new update(on both mobile and PC) has stopped the use of the only card that can do this, The Chain Veil. The bug goes as follows: I use my planeswalker once normally, with it's once-per-turn loyalty ability. Then, I use the Chain Veil to supposedly use the ability again. Now, the planeswalker is highlighted blue again, but when I try to click it, the highlight is removed and I can't use it, even though the loyalty counters…
17 votes -
Death by vanilla achievement did not trigger
Played a game where death by vanilla should have triggered but did not. The 5 creature spells I cast were:
Jibbirik Omnivore
Leatherback Baloth
Leatherback Baloth
Yargle, Glutton of Urborg
Rumbling BalothPlease fix this bug as grinding for these achievements has led to a miserable play pattern and I am not having fun doing so.
17 votes -
Death by Vanilla not received
I have casted 7 creatures without abilities in a game and my opponent conceded on turn7.
I have not received this achievement.
Is it unobtainable currently? Or does "without abilities" mean something else?
Like, no keywords, no static effects, nothing other than a pure x/x creature without oracle text even?
17 votes -
astelli reclaimer
MTG Arena Astelli Reclaimer's abilities are not working. it says when the card "ENTERS" the ability should trigger. I've warped , summoned and summoned from exile. Nothing happened.
17 votes -
Sideboard
I am having an issue during deck construction where it wont let me save the deck because it says I have over 15 cards in the sideboard, but I do not have over 15 cards in the sideboard
17 votes -
Invalid deck bug
After the update today a deck I have been using for months is being flagged as invalid. No cards in the deck appear as red/invalid and when I click save it says: “this deck contains too many copies of a card.” I have 9 nazgul in the deck as it states on the card you may have 9 copies in a deck, and Ive played hundreds of games with this deck. Can you please give me some support? I enjoy using this deck and dont want to stop playing the app because of a bug. Im seeing this on my…
17 votes -
Entering match bug
At the stage of entering the match, after a few seconds it crashes into the match selection menu, it is relevant for all types of matches, the same thing happens on the PC and mobile versions of the game.
17 votes -
Cannot add more than 7 cards to traditional standard sideboard
In PC app. Trying to build a traditional standard deck. After adding 7 cards to sideboard, I am not able to add any additional cards. Cannot get to 15 sideboard cards. I have definitely selected "traditional standard"
17 votes -
Complete 3 Quick Draft Matches Reward Not Received
The quick draft quest for "complete 3 quick draft matches" did not complete after going 2/3 payed with gems, the quest mark is still there showing 0/3, i play on Steam. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab.
17 votes -
Adventure Issue (Tarkir Dragonstorm)
Adventure Cards disappearing in Tarkir Dragonstorm. As far as I could tell, there were no cards on the board that would cause this action. I played 2 different adventure cards successfully and the other side would not be available to cast. I checked my graveyard and exile and they were not located there. Attached is the log. If this was actually a bug, it was the difference between a win and a loss.
17 votes -
Karakyk Guardian Not Losing Hexproof
Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.
17 votes -
Achievement not registering
Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.
17 votes -
Using Exhaust Multiple Times
I just played in a Premier draft. Both me and my opponent were able to use exhaust more than once. As you can see, my keen buccaneer has 2 counters on it and his boom scholars have been triggers multiple times. I feel like I am due a refund for this event too.
17 votes
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