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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3235 results found

  1. I need a refund

    The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.

    3 votes

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  2. Cards not showing

    My cards stopped showing in game on my PC. I repaired files and redonwloaded the game and still nothing.

    3 votes

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  3. Free Mulligan in Omniscience Draft

    When you only get 3 cards getting a mulligan down to 2 or even 1 card is pointless continuing. At the very least give 1 free mulligan. It's such a fast game you generally lose after the first turn if you are one card down.

    3 votes

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  4. Bug: Cannot counter spell in TLA Omniscience quick draft

    Cannot counter spell in TLA Omniscience quick draft

    My opponent could cast spells without me having the chance to counter them using Sokka's Haiku in my hand (for 0 Mana).

    Happened consistently. Yet to find out if other counter spells are affected as well.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Product Suggestion

    Can we PLEASE get Aether Vial to be added to the game. Out of every card I've ever seen in paper magic, this card seems to be the only one not in this game.

    I spend money and countless hours on this game, oppose to Magic online where I can actually play this card and the correct Modern format. I play mono white the majority of the time and this is the only card missing for me to have a digital copy of my deck I have been playing in real life for my entire magic career.

    It's such an…

    3 votes

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  6. Lotus Field Sideboard - Bug

    There is a bug with lotus field where if the opponent concedes while your choosing what to sacrifice, it doesn't allow you to sideboard at all. in game one the opponent conceded while i was choosing what to sacrifice causing me to not be able to sideboard for game 2.

    3 votes

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  7. 3 votes

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  8. Voices on emotes sound even when voices are turned out

    Voices on emotes should turn off when voices are turned off. I should not have to listen to my opponent spam "secret tunnel" at me if I specifically have voices turn off. Please fix this bug/oversight.

    3 votes

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  9. Force of negation during own turn

    Enemy using force of negation alternative during its own turn. The force of negation used was mine stolen thanks to an heist ability. This resulted to me loosing the game during the brawl free build event. I'd like to know if a refund of my event is possible considering this heavily impacted the course of the game.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. I have a tutorial message that keeps showing up every time I go to the main page

    I have a tutorial message that keeps showing up every time I go to the main page, The message is "what an adventure, etc...."

    3 votes

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  11. store crash

    Crash when Entering Store - the screen for the store never opens, the game just crashes and closes. Can't make any purchases.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Avatar issues

    Toph profile avatar does not show up in game.

    3 votes

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  13. Game stuck on a triggered effect

    Game stuck on this triggered effect? Why does this keep happening? It's like the other player left, but the game hasn't registered their quit.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Bug that allows endless loop of life gain and damage to opponent

    I just played an opponent how had the cards Starscrape Cleric and Bloodthirsty Conqueror. As they would gain life, they would do damage to me. Then once they did damage to me, they would gain life and the cycle would repeat endlessly until I was dead. I feel like that this was not meant to be allowed as I literally couldn't play anything and just lost without even playing any card. Please look into this and fix it. Thanks!

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Force of Negation will not redeem with mythic wildcard

    force of negation will not redeem with mythic wildcard
    I have clicked on not collected, mythic rarity, instant
    Force of Negation appears. When I click on craft all, it then tells me not enough wildcards- you do not have enough wildcards to finish this deck.- Rare Wildcard:1

    3 votes

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  16. Brawl challenge should be using ATLA but hasn't been updated and still only allows Final Fantasy Commanders.

    The current brawl challenge wasn't updated to use commanders from the ATLA set, it's still referencing final fantasy commanders. Can we please fix that when there is a chance? Thanks! :)

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Won't let me buy more Rare Wild Cards; Says "You already own this product."

    I tried to purchase four rare wildcards to finish my deck and it won't let me. I had an incident recently where I tried to order some Rares and it said it couldn't, but then triplicated my purchase, charging me three times the amount yet giving me only four wilds. Fortunately I got the issue resolved but now I'm having this one.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  18. Earth Kingdom Jailer Targeted My Hexproof Creature

    I was just in a match with mantermanzer, which I was losing horribly, but that's not the point. He had just replayed Earth Kingdom Jailer, after I had airbended it on my previous turn using Aang, The Last Airbender, and when it came into play, he targeted my Aang, so I cast Restoration Magic in response, selecting the Curaga option so all my permanents would gain hexproof, and I gained the 6 life, all of my lands still show hexproof, but his Jailer still somehow grabbed my Aang and is sitting on him right now.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. What an adventure!

    You're well on your way to being a great Planeswalker.
    You got a Quest. If you complete it, you'll get a reward.
    Go here when you're ready to play a game.

    (your quest, wizards, is to fix this interaction popping up EVERY TIME i land on the main page.)

    3 votes

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  20. Sparky since last but one Update

    Since the last but one update Sparky has been appearing on the home screen every time it opens. This has not been the first time you've had problems with the pesky sprite.

    Accepted she is useful as the tutorial guide for new players, despite the annoying voice, but once play is well beyond the tutorial stage she is completely superfluous for all intents and purposes. Therefore, could you allow all players a functioning button to disable/enable the little pest as and when they see fit?

    3 votes

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MTG Arena Bugs & Product Suggestions

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