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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10237 results found

  1. Auto Shuffler Fix

    Your auto shuffler has a really ****** relationship with the match types. I designed a red/green gods aggro deck. During Historic Play, every curve is perfect. The deck works exactly as expected. However, as soon as I go to Ranked, I’m getting only one lands, or I’m getting only mana rocks and no creatures, or vice versa. Nothing like what happened in Play. This is obnoxious and absurd. The auto shuffler needs a complete revamp as it is blatantly clear that it is broken .

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Crash crash crash

    My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.

    17 votes

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  3. completely rigged piece of **** game.

    Wizards of the Coast is a **** company and magic arena is completely rigged garbage.

    17 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. Rigged Mulligans

    I have observed frequently (ESPECIALLY in paid Limited Drafts), that the Mulligans are rigged. My decks will be 17-19 lands out of 40 cards in a deck, yet I will still get less than 3 lands in a hand, mulligan consecutively until I am down to 2 cards and still get no lands. But on the occasions I get 3 lands in a starting, I will then pull nothing but lands for 4-5 turns.

    This happens more and more the higher your win count and win streak.

    And several other reputable mathematicians and code writers have analyzed the MTG Arena…

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. repeatedly gathering local files bug

    Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
    Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
    But when restarting the next time, it is gathering local files again.

    17 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. Bought Pack, but Golden Pack meter did not advance

    I bought the MoM Pack in the Daily Deals, but the Golden Pack counter did not go up by one.
    Can you take a look and maybe fix it. Thanks

    17 votes

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    0 comments  ·  Store  ·  Admin →
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  7. Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)

    Steps to reproduce:

    1. Have CenturyLink fiber as your ISP
    2. Have a NETGEAR AC1750 router
    3. Launch the Magic Arena app
    4. The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
    5. The app will fail to do so, and will report a "Connection Lost" error

    Expected Results:
    Ability to connect to Arena via Home WiFi

    Workaround:
    Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Turbo Mode + shuffle issue

    Hello, it would be interesting to create a "blitz" mode, forcing players to play within the allotted time from the start... like chess. This would avoid AFK players when losing and/or when only one choice of game is offered to them and they stay voluntarily until the end of the timer.

    In addition, I have the impression (I play between 40 and 70 games a day) that the shuffle of the cards is badly parameterized. Indeed regularly I find myself with 70% of my lands after having played barely 20 cards on the table when I only have 20 lands…

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Support for Infinite Combo Win

    Please add support for Infinite Combo victories. Just add a button that allows us to demonstrate the combo, then allow us to iterate that several times until needed. I've lost several matches where I've had the combo to win, but was timed out. Iteration isn't necessary, but demonstration of the combo, and declared victory should be added.

    17 votes

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  10. Arena rng isnt random

    The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Mana Algorythm

    Fix Mana Algorythm. Example: 22 lands in a 62 card deck, averaging a land more than 1 out of every 3; yet my initial draw has 1 land... mulligan and again 1 land... the statistical odds for this to occur are very, VERY low. I could understand maybe 2 or 3 times in a year, but it happens every time I play. Mana floods and droughts are very consistent while normal mana flow seems to be a rarity. Also it seems opponents are not randomly assigned, but instead often it seems an opponent is selected that has a deck able…

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. alchemy

    Game defaults to dogs**t alchemy whenever I change decks. Fix it.

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. alchemy pass

    Alchemy in free pass is terrible, I don't care about alchemy, as a lot of other players do not. I have 0 incentive to play the game while alchemy is the main reward for the pass.

    17 votes

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  14. Historic Brawl Matchmaking

    Historic brawl matchmaking is disgusting. Please please do something about this.
    Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.

    I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.

    Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Black screen on loading initial screen ipados

    Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1

    17 votes

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  16. connection

    Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?

    17 votes

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  17. Card Selection Bug in Premier Draft

    In a draft I was indecisive in picking a card. As time ran out I attempted to drag a card into my deck. The originally selected card was placed and maybe the other card, I don't remember what I was picking between. Afterwards I was unable to see any of the cards in the other packs. Closing and reopening the game allowed me to see the cards, however there was a Moon-Circuit Hacker in my deck that I definitely didn't pick myself.

    17 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Infinite Life Combo Bug

    I faced an infinite life combo which made the game last over 30 minutes and the game forced me to concede do to "inactivity". I would have won the game in two turns but the game skipped over my turn when his combo finally ended do to his round taking so long. Below is a youtube-link to a screenrecording of the match since the file was too big to upload here:

    https://youtu.be/Wx3T_3_YQDY

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Loss registered without a match played

    During arena decathlon event 3 I hit cancel to stop queueing and the event registered a loss. As a result I did not get to play the full number of matches allotted to me. I would like a refund of the 2k gold entry fee.

    17 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Game Loss due to Opponent Combo off

    Game timed out for me while opponent combo’ed off, lost when it went to my turn see linked video. I had zero response was on auto pass for opponents turn, timer started timing out for me, opponent finishes combo and turn my turn starts and I can’t respond to anything game auto selects demonic pact trigger targeting myself.

    https://cdn.discordapp.com/attachments/690615101321117806/900944404938887238/video0.mp4

    17 votes

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    4 comments  ·  Gameplay  ·  Admin →
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