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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2862 results found

  1. damage registration was highly inconsistent.

    Throughout the battle, damage registration was highly inconsistent. Several attacks that clearly connected on my screen failed to deal any damage

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Squee the immortal eye bugged during animations

    During the squee companion animation his eye doesn't match his animation and just floats around

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Hexproof Captain America Targeted

    Playing ranked and captain america was exiled using Sheltered by ghosts. Should not be possible.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Gollum Companion Issue

    The new Gollum Companion has graphic issues on PC. When he leans forward he has hair, but when he is back in his normal position he is completely bald (and slightly unsettling in look). This only seems to happen in full screen mode when Gollum is partly off screen (due to windows resolution) In windowed mode, no issue. On mobile versions, there is no issue.

    2 votes

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  5. Game Bug: Indestructible creature destroyed by regular combat damage (The Sentry vs The Void)

    Hello,

    I am writing to report a major interaction bug in MTG Arena's gameplay rules that caused me to lose my match unjustly.

    During the combat phase, my opponent attacked me with "The Void" (token), which had its power buffed up to 7 attack. I blocked using my creature, "The Sentry, Golden Guardian", which has 5 toughness and the keyword Indestructible.

    No other spells or effects were on the stack or active on the board (there were no direct toughness reduction spells like -X/-X effects or -1/-1 counters involved). It was pure combat damage.

    Instead of correctly marking 7 damage…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Can’t cast instants in response to abilities

    I cast accursed marauder and in response to ability sacrifice it to corrupted conviction but it won’t let me cast in response it just does the ability

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Set names on cards

    It is extremely ridiculous how the set names are not included on cards, or in the reminder text tooltips. Not everyone has the set icons perfectly memorized, Especially for things like special guests and where those special guests are from.

    2 votes

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  8. Spell Piercing your own Hidetsugu's interaction not working

    Incorrect rules interactions
    1. Steps for bug:
    I had Death to our Enemies in play with 2 tokens on it, opponent had 5 life remaining, I cast Hidetsugu's Second Rite on opponent with correct mana available to cast Spell Pierce on my own spell, even though they did not have 10 life, the objective was to trigger my Death to our Enemies by getting 4 counters on it. the 3rd counter was added by the Hidetsugu's Second Rite, but with the remaining blue mana i could not cast Spell Piece on my own Hidetsugu's Second Rite. The way the card…

    2 votes

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  9. Quand on vous dit que la pioche est truqué (en vidéo)

    On arrête pas de vous le dire que ce jeux truque la pioche pour faire gagner des joueurs qui ont donné quelques dollars à cette entreprise pour jouer avec des decks de 250 cartes sans aucune synergie, ce deck est juste un emplilement de carte sans aucune stratégie réelle.

    Cet enregistrement démontre clairement que l'adversaire a un tirage de carte qui est impossible et défi tous les calculs mathématique de probabilité avec un deck de 250 cartes alors qu'avec mon deck de 100 cartes ma pioche est clairement fait pour que je ne puisse pas répondre et jouer correctement cette…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Game will not load in after new update

    Ever since the recent update, my will not load in past the initial loading screen. I even uninstalled and reinstalled the game and still nothing. It will load for a while and then say "an error occurred, please reconnect or restart". I restart the game, same thing happens. Please help.

    2 votes

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  11. Vous donnez votre argent pour ça!!!

    Bonjour, voilà à quoi sert votre argent:

    il sert à truquer les parties, expliquer moi comment un "Balafreur Invincible" équipé avec juste un "Hachoir d'âmes de Tarrian" peut il passer un jeton construction 8/8..???

    Parce que malgré le piétiment et le compact mortel il ne passe pas une défense de 8, certe il détruit ma créature et ne meurt pas mais il ne passe pas la défense et ne m'inflige aucun dégat.

    je suis bien content de ne jamais avoir donner le moindre dollar à cette entreprise depuis 5 année que je joue, c'est une hointe!!!!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. mythic wildcard lost

    I was crafting a Mythic card with one of the two wildcards I had available and a network message appeared.
    So I restarted the game and when I tried to craft the card again, it worked, but both of my wildcards were used, for just one copy of the card. Unfortunatelly I don't have a screenshot to prove it that I had two wildcards. I can only show you that now I only have 1 copy of the card and no mythic wildcards left.
    Have it ever happened to some of you before ??
    How can I possibly recover the…

    2 votes

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  13. Petrify

    What's the point of people reporting bugs if they aren't addressed or fixed? Nobody has done anything regarding the Petrify card! It's becoming increasingly annoying that it does not stop your opponent's abilities. It only stops them from attacking or blocking. Here's a suggestion, fix the game you have before adding new cards like the Marvel collection, and I'm a Marvel fan. Smfh.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Matchmaking is extremely biased at times.

    EIGHT games in a row where I'm playing mono blue control and my opponent has played a turn 2 hexing squelcher essentially making the game over on the spot most of the time. I expect people to use the card sure it's really good but 8 games in a row where my opponent has A) had it and B) played it turn 2 against me the mono blue control player is improbable. The code made that happen. I literally don't see this card played against me unless I'm using a counter heavy deck. Matchmaking isn't random, it has bias and…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. High Perfect Morcant + Spaceshift bug

    High Perfect Morcant and Glorybringer (4/4 with three -1/-1 counters) on the board. I Spaceshift Glorybringer, exiling it and returning it with a +1/+1 counter; exiling it should have removed the -1/-1 counters, leaving it with just the +1/+1 counter. However, when HP Morcant blighted, I put the counter on Glorybringer, and it instantly died, as if it had four -1/-1 counters and no +1/+1 counter.

    2 votes

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  16. In game warning prior to server updates

    There needs to be an in game warner prior to server updates that make the game unstable. This happens almost every day at unpredictable times, people need to know when it is "safe" to play a game with any stakes

    2 votes

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  17. Non la pioche n'est truquée...

    Le deck de l'adversaire contient 2 fois plus de carte que la mien et il a une pioche comme ça alors que je tape que du terrain mais quand on le signal WoC vient dirte que c'est normal et que c'est pour tous le monde pareil alors que cela se produit une partie sur 2 en mode classement.

    Ce jeux est obligé de truqué la pioche contre des joueurs comme moi qui n'a jamais donner le moindre dollar en cinq année de jeux pour faire gagner les pauvres crédules qui viennent expliquer ici qu'ils se font arnaquer.

    Quand on consulte…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. You do not care what our ailments are:rage was setup to do. They were suppose to go first but the they mulligan to 5 and gave up. That win p

    The entry level is about how 5 cards can d
    subdist against the full grip. This is the fill out so many forms also that you're one issue can then be selected. The point you try exceeds their furtive smalll point. Above this maybe the only layer that is substantial. Above that parts are so inhospitable

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. The opponent exiled my 4 mana hulk gamma goliath with Cruel Alliance

    The opponent user cruel alliance to exile my card that costs 4 mana. The text on cruel exile says “exile target creature with mana value 3 or less”. I lost the game because of that bug.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Daily Deal - Missing purchase

    I entered the shop (daily deals) there I saw “Ulalek, Fused Atrocity” for 2,700coins I bought it (app took the coins) but didn’t receive it(didn’t show in the collection, but did show in craft)
    [now that I see the posts here I see there is some sort of problem with the daily deals, I also see a long timer for the deals (90 hours atm) but now the “Ulalek” card isn’t in the deals.
    *adding pics (have b4 purchase and after + collection)
    PLEASE HELP I WANT ULALEK!!!
    I’m playing on iOS - iPad- mtg arena (bug time is 30min…

    2 votes

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MTG Arena Bugs & Product Suggestions

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