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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9352 results found

  1. Getting kicked out of matches

    I keep getting kicked out of a match during draft and getting placed into a new match. Causing.Me to get a match lose with out even finishing a match. It has happen 5 times and caused me to get three lose and no wins with out ever finishing a single game

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. wont stay in full screen

    So the game will not stay in full screen. I have a 49inch lg oled.. its always worked fine in the past. But now it starts in a window at a lower res. I go into setting and make it full screen again but when the game changes scenes it reverts back into a lower res window.. please help

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Can't Login/ Authentication Failed

    Can't login, it says authentication has failed. I was able to get logged in twice, but once I created a Sealed Foundations Event Deck (2000 gems) it would not let me save the deck. It would kick me out and say that I can't connect.

    8 votes

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    0 comments  ·  User Interface  ·  Admin →
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  4. Kaito, Bane of Nightmares turns into a creature w/Imprisoned in the Moon

    Kaito, Bane of Nightmares continues to turn into a creature during its controllers turns, despite the fact that Imprisoned in the Moon states that he loses all other abilities

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Banning Hare Apparent or token abusers

    Ban Hare Apparent or cards that do crazy things with tokens. Baylen the Haymaker and other such cards just allow one player to basically play solitaire while the other player is forced to sit unless they want to concede the match.

    8 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Random Ejections to the Main Menu

    During games, Arena will often randomly eject me to the main menu. Closing Magic Arena and reopening it will allow me to rejoin the active game, but frequently that same game will eject me to the main menu again. At points, I have been able to only get back into a game to cast a single spell or pass priority, only to be ejected again, and have to close and reopen the game again.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Waiting for server then match quits to lobby

    Playing on Android. Recently I get a bug where in the middle of a match the screen goes black and says waiting for server then boots me back to lobby resulting in a loss. Essentially making mobile unplayable. Where have the hundreds of dollars spent on this game went to?

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Please do more to stop "roping"

    I am constantly facing opponents who "rope" to try to force a concession. Sometimes it happens multiple times a day. I cannot count the number of times it has happened. If a player is losing and they leave the game to try to get me to concede, it is rude, immature and pathetic. The problem is, this behavior is incentivized. If I don't feel like waiting around until they are forced to concede, but rather concede myself, then that player wins that game and potentially gets win rewards. They are, in effect, rewarded for this behavior. Please do more to…

    8 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  9. Pathetic rigged nonsense version of magic the gathering

    Game feels even more rigged after the new set was released, each game is massively one sided. There is no back and forth anymore, its just one player sweeping and every game in standard takes less than 3 minutes and it is completely pathetic. Truly no reason the format should be this fast, this needs to be adjusted massively to allow people to actually play the game.

    8 votes

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    11 comments  ·  Product Suggestion  ·  Admin →
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  10. “Stalling” need to be punished.

    Please take measures against “Stalling”. “Stalling” need to be punished. The same goes for “AFK”&“Loop”. Please send “REPORT FEEDBACK”

    ◆Penalty plan

    3times“Stalling” * within 24 hours
    　↓
    [Lv1]Penalty:Bot Match only(24hours)/Monitoring period(1week)

    　↓+3times“Stalling” * within a period

    [Lv2]Penalty:Bot Match only(1week)/Monitoring period(1month)

    　↓+3times“Stalling” * within a period

    [Lv3]Penalty:Bot Match only(1month)/Monitoring period(3month)

    　↓+3times“Stalling” * within a period

    [Lv4]Penalty:BAN / Account suspension

    ●encounter “Stalling”“AFK”“Loop”
    PapaAlphaTango(Log20230817083001)
    osusteurer(Log20230817    190302)
    zips(Log20230817201209)
    Starfishsan(Log20230823    000956)
    flag(Log20230823005812)
    Chubby(Log20230824    210647)
    Player 2(Log20230829064432)
    BelHur91(Log20230829    151511)
    miguelito_02(Log20230911213400)
    mahonaruto(Log20230912193006)
    Baoby(Log20230914    011552)
    rakaro(Log20230915184434)
    ThirdEyeButterfly(Log20230921    191537)
    Astrobuck(Log20230923050229)
    Alex(Log20230923    185656)
    SaibotLegan(Log20230925061821)
    Ruebennase(Log20230926    034950)
    Hoodraiser(Log20230927205456)
    wolf(Log20230928    063630)…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Stalling is getting to be a problem

    There are a lot of people stalling because they cannot win or think that they are losing it is a big problem and I hate it.there should be a punishment for this stupid stalling. Be a grown up and just scoop if you are losing.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Did you have fun?

    Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
    1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…

    8 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  13. Petrify or Kenrith - Bug

    Petrify might b ebugged. I enchanted my opponent's Kenrith, The Returned King and he was still able to activate his abilities... won him the game :(

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Maestry rewards bug

    My rewards are missing from level 29 to level 33

    8 votes

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    1 comment  ·  Store  ·  Admin →
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  15. shuffle still rigged

    maybe a fix ?
    uhhh 47 pages and more aboiut that suggestion

    maybe add less crackheads to the dev team?

    8 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  16. Unstoppable Slasher is way overpowered

    Unstoppable Slasher is way overpowered. It costs too little mana for what it does and it should be a legendary, not a regular card. No single card should nearly guarantee a win. It's very unfair and it's regularly exploited. It's making the game not fun. I've been playing Magic for almost 20 years. You need to ban this card from Standard.

    8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. sheltered by ghosts bug

    Opponent used Sheltered by Ghosts on one of my creatures. I killed the creature enchanted by Sheltered to get my creature back. However, it does not come back. There is a blank spot in the battlefield that was supposed to be for that creature. Then in game 2, my opening hand is missing a card, which I believe is supposed to be the creature that did not come back in game 1. Also for games 2/3, it seems there was a domino affect from this bug that caused the stack to stop showing in the UI.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Sideboarding Issue

    During sideboarding for a BO3 Explorer match I was unable to select any of my sideboard cards. I could remove cards from the main deck but once removed I could not add those back in either.

    8 votes

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  19. entire application unuseable on mac - all of the UI is glitching and all actions are delayed

    entire application unuseable on mac after the Oct 1 update - all of the UI is glitching/flashing and not working

    8 votes

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    0 comments  ·  User Interface  ·  Admin →
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  20. "Waiting for the Server..." crashes on MacOS Sequoia

    After the latest Arena update from the Duskmourn release, I have been experiencing a persistent issue where the "Waiting for Server..." screen appears for extended periods of time in the middle of gameplay.

    The disconnection happens at seemingly random intervals and can last for several seconds to indefinitely. Restarting the client will get the game started again but with a misrepresented board state.

    MacBook Pro M1, macOS Sequoia 15.0

    I have attached game logs of right after a client restart, as well as a log during gameplay (coincidentally right before one of these crashes took place)

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues