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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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516 results found

  1. Matchmaking

    Make a separate play list for ranked brawl where your atrocious matchmaking is used and a separate unranked where there is no matchmaking and your playing a complete random player. This would alleviate some of the frustrations casual players are having where they are getting turn 5 loses game after game where they are put against the complete counter to the deck used, and in turn would cause players have a more enjoyable experience.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Creature did not return to the battlefield after being exiled with personify

    I casted personify on my reluctant dounguard during a single elimination quick draft match. I got a check question if I was sure I wanted to target that creature. After resolving Personify, it did not return the Dounguard to the battlefield, but I did get the shapeshifter token. The Reluctant Dounguard was nowhere to be found, not even in my exile area.
    I was playing on IOS on my iPad.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Gornog, the Red Reaper - Bug

    When i use “gornog the red reaper” his ability doesn’t works, when i attack with him i can’t choose target creature to become a coward

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Pass Turn Button Placement for Mobile/Tablet

    The Pass Turn button overlaps the position of cards on certain mobile/tablet devices, this can cause the player to inadvertently press the button as they play a card that overlaps w/ that button on the far right of their hand - which leads to the frustrating experience of playing a card and passing the turn w/o finishing their line of play. Often this is game-deciding as it's a loss of tempo and extremely upsetting to experience (as the player is not at fault, the game read the touch on the grab of the card as a press on the button).

    1 vote

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  5. card style

    Card style from mastery for the latest set, Lorwyn Eclipsed, is not applied in the draft at all :( . I am player, that apprieciates art, that is in this game and this is a big miss for me.

    (Yes, I didn't like Through the Omenpaths quickly cooked art at all. Lorwyn is beautiful, though <3.)

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Sparky fix

    Problem: Sparky which is intended as a feature for new players shows up if it is accidently triggered in the codex. This is not intended design and a lot of players are complaining here in the feedback forums and on the Steam forums and probably everywhere else too. It is, an issue.

    Fix:
    -Take 30 to 60 minutes for reading the "Loading initial scene".
    -Identify the "Sparky call function".
    -Open "notepad.exe".
    -Add "BREAK" to Sparky's function.
    -????
    -Take the day off, good job.

    Thank you.

    6 votes

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  7. Winter Sale 5 Full Art Lands not appearing

    I was looking at the winter sale bundles available and when I realized it was a twelve days of christmas thing, i wanted to look at what each day's sale was. I purchased the ones for days 2 and 3, then I could see what was for days 1, 4, 6, and 7 (current day). However I can't see 5, which I looked up was 5 full art lands. I thought maybe I purchased it and somehow forgot, but cannot find them when I look at the card appearances I have. I saw on Reddit that many other players…

    14 votes

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    8 comments  ·  Store  ·  Admin →
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  8. Friendly games - Make lobby and stay in lobby

    It would be so nice that you could make a lobby and stay in that lobby where the game remembers your game type, so that you dont have to invite that player everytime to a new game, and choose the format again.
    Also make a noise or popup when all are ready to start the game.

    1 vote

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  9. Sur le texte de la carte Dormeur Benalian, il est écrit que si elle est kickée, un joueur sacrifie une créature. C'est une erreur, car c'est

    Sur le texte de la carte Dormeur Benalian, il est écrit que si elle est kickée, un joueur sacrifie une créature. C'est une erreur, car c'est "Chaque joueur" sacrifie une créature...
    Il y a également un bug avec les mascottes, impossible de la modifier pendant la création du deck, elles n'apparaissent même pas, hormis celle par défaut.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. "Entered this turn" tag not being displayed after update.

    After last update game i can't keep track of permanents entering because "Entered this turn" tag is not being displayed. Nowadays long turns with several game actions are common and it's easy to forget if a land was played when you don't have one in hand. Not having the means to check this can deter a player of actively pursuing a land draw, ending the turn with alot of unspent mana because it's safer to guarantee some sort of interaction instead of going for the efficient play hitting your lands and having interaction up not knowing if that land can…

    3 votes

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  11. bouncing

    today every time i get a permanent bounced from the field either by my own effect or my opponents the permanent stays in play but I can no longer use it. Not only causing me loosing the game but also creating situations where it is impossible to continue playing. Also boseiju does not work or any effect that destroy enchantment works.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Partial interface blocked

    Dear devs,
    Seems that the TMNT patch in Android has come with an intermitent bug:

    After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
    The timer appears as if i had priority.

    This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…

    4 votes

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  13. Distorted view after server reload mid game

    As an Android player I have experienced sudden reloads of the server that after being done bring me back to the ongoing game, only to find it functional but in a distorted view. It's not so bad as the many recent freezes since the last update, but still very disrupting in the middle of a game nonetheless.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. bounce not working

    around an hour ago, bouncing cards became impossible in all matches I am playing. the steps to reproduce is just using any bounce effect (I was using retraction helix and this town aint big enough) on any permanent you or an opponent controls. You expect the cards to be returned to their owners hands, but they stay on the battlefield instead.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Request for Correction of the Korean Translation of “Sneak” (Ninja Turtle Keyword)

    I am submitting this request regarding an issue in the Korean localization of keyword abilities.

    The keyword “Blitz” has previously been translated into Korean as “기습.” However, the newly introduced keyword “Sneak” has also been translated as “기습” in the Korean version.

    “Blitz” and “Sneak” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.

    It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.

    This is a terminology conflict in localization and should be corrected…

    8 votes

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  16. When playing in a challenge, the deck image is displayed

    auto transration
    The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
    This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
    This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
    In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
    Furthermore, the deck image used on the Arena screen…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. [BUG] Grievous Wounds does not work with Unholy Annex

    Grievous Wounds in play as well as Unholy Annex... grievous wounds is enchanting opponent... at end of turn, annex triggers, and opponent loses 2 life... grievous does not trigger even when the player has lost damage this way. But it works when dealing combat damage... GW does not specify if its combat / non combat damage so I assumed this should have worked.

    1 vote

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  18. Unity UI / text rendering crash during gameplay.

    While on my own turn and with the timer running, I was unable to select a target for a spell.

    ++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.

    I have already completely reinstalled MTG Arena, but this did not resolve the problem.

    Please see the attached log, which shows a Unity UI / text rendering crash.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Sudden Loss

    While browsing emotes, I was subjected to a sudden loss, as if i conceded the match, but I did not. Both players were low on life, but non had received lethal damage. I suspect that the other player actually conceded, because there was no feasible way for him to win, but I ended up losing and the downtick on my ladder progress.

    I did receive the rewards for a win, however, which were 50g and 25xp.

    Playing on PC

    1 vote

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  20. Rotpriest error

    I am playing Pioneer or Historic formats. Using a poisoner deck. I have a Necrogen Rotpriest in play as well as a Venerated Rotpriest. When I use the Necrogen Rotpriest ability, on either creature, it should trigger the Venerated Rotpriest ability but it doesn’t. As well, often times opponents cast an enchantment which exiles a target creature until it leaves play. This should also trigger the Venerated Rotpriest ability but often times doesn’t. Have tried repairing files.

    1 vote

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MTG Arena Bugs & Product Suggestions

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