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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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33 results found

  1. layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format

    1. Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.

    cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.

    6 votes

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  2. Server lost all the time

    I keep losing connection all the time I try to enter mtgarena or while playing a game. This happens from the last update. It's annoying!

    ps: please let me play Brawl without Alchemy cards! I just want to play the real Magic with real cards!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Historic Brawl does not appear in Play > Find Match on my account.

    I have:

    Completed all five Color Challenges (all show completed with green ticks)

    Played Jump In

    Played Standard Play and Alchemy Play

    Restarted and logged out/in multiple times

    Standard Brawl is available, but Historic Brawl never appears.

    This appears to be an account unlock bug rather than a gameplay issue.

    2 votes

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  4. Your game says I don't have a card I have been using for HUNDREDS of games

    Yesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.

    6 Island
    4 Omniscience
    4 Breeding Pool
    4 Kona, Rescue Beastie
    2 Pool Resources
    1 Indris, the Hydrostatic Surge
    4 Bounce Off
    1 Stock Up
    4 Willowrush Verge
    3 Dispelling Exhale
    4 Marang River Regent
    3 Roiling…

    6 votes

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  5. Feedback option

    Whenever a person concedes, give them an option to describe why they conceded. It could have some standard choices like "I was about to lose anyway" or "opponent was too slow", etc. I would like an option for Brawl that lets me say "I quit because the opponent was using Alchemy/cards banned in paper multiplayer EDH" . You could also add a text box where a person could say something like "I hate Mythweaver Poq" or "Primeval Titan is annoying"

    With time this could give you some feedback on what players enjoy/don't enjoy about the platform and your choices…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Mill

    In Alchemy Premier draft on a PC, played Elvish Elegy turn one in two consecutive games. Neither one did it mill. And then the card fizzled because it did not have any cards in graveyard. Later on, also had cards with entry that did not mill. Mysteriously, in a later game, I had Perennial Gravewarden come back to the battlefield. I did have it in my deck, but at the time did not have it in my graveyard. The conditions to bring it back were met (creature died and a creature entered). So not why that appeared.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Grapeshot

    I cannot figure out how my opponent played grapeshot twice. They only had one card in hand (going down to 0) when they played it, then it was played again. Not copied, and I died. It happened both games. The first time I didnt know what happened and assumed it was an effect I didnt know of, but the second game I scoured the field to see if I missed anything, and I seemingly did not, yet still died. They didnt have any alchemy cards to "conjure a copy" or whatever. I tried capturing the log, but it didnt work…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Dark patterns. Forcing us to events in game menus.

    Feedback for WOTC.

    1. The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?

    2. You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…

    3 votes

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  9. Missing Mystic Pack

    Playing on Galaxy Tablet. Just won Alchemy Game. This got me to the next step on the Mastery Track which happend to award me a standard pack. I did not go and open the Standard pack straight away. Wining the game also completed the daily Spells event and tipped my gold over the threshold to buy another pack. So I went to the store an purchased a Mythic Pack. After this I went to the Pack expecting to find two packs and open them. The was only to Basic pack to open, the one from the mastery track. The Mythic…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Arena on android mobile crashes multiple times per game.

    I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
    This happens on multiple different format. Brawl, premeir draft, and alchemy.
    I am playing on Android.
    It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
    It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Please have a way to see mid-game which player went first, and what turn number it is.

    Hi hi!

    I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. rite of flames etc

    getting to see more cards added to the game yet unable to be purshased or played is frustrating, as a ruby storm player seeing a card able to conjure rite of flames yet i can't build with rite of flame nor with pyretic ritual nor desperate ritual, adding seething song and manamorphose recently made this particular deck able to be played but mana is clanky

    but the real problem isn't in my specific frustration, it lies on the fact conjured cards are often not playable cards, i understand the case of oracle of the alpha since it is the power…

    1 vote

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  13. Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans

    Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans

    I’d like to share some constructive feedback regarding the current approach to rebalancing cards in Historic, particularly when it comes to non-digital (printed) cards.

    I’ve been playing Historic on MTG Arena since its very beginning, and a big part of my enjoyment comes from constant deckbuilding and testing. I like exploring the full card pool while still aiming for competitive, well-tuned decks. From that perspective, I genuinely believe Historic is a great format — but also one that could be even better with a few…

    3 votes

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