MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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45 results found
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Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.26 votes -
Arena cards in brawl are a HUGE problem.
I just had a game where my opponent took 15 extra turns in a row due to Alchemy card pay to win slop (I have no Alchemy cards in my deck) - These cards should either be removed from brawl OR people who don't have that slop in their decks should not match against people that run them.
And don't even get me started on "Acererak the Archlich" arena where they take Literally 10min per turn. not fun at all.
4 votes -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
9 votes -
Not getting cosemetic reward in MWM
This time (25/02) and the previous MWM (18/02) when I got my 3rd win the server produced no reward upon completing its "Waiting..." procedure. It happened to me before with some of the previous sets and also after the alchemy set release, iirc. I suspect that it tries to reward me with an alchemy card style and I already own most of them (well, for A-ELC and A-EOE I own all of them) so it naturally gives me nothing. I believe it is a bug as it should pull from a larger pool of styles than the last alchemy set.
1 vote -
Daze and Food Chain playable in Historic BO1 after Alchemy SOS release
It looks these cards are still banned in BO3, but are accidentally unbanned in BO1.
1 vote -
Pack opening error
I've just received 3 Lorwyn Eclipsed Alchemy packs in my mailbox (new set released today) and encountered an error while opening one : just got an empty error with no text and "OK" button.
When I check my inventory, I only got 2 rares and 4 uncos from this alchemy set (equivalent of 2 packs) and no pack left to open. One of the packs just disappeared!1 vote -
Card text and title missing
Game unplayable on iOS
Missing card data and text plus image is weird
Happens in deck building, opening new packs and playing
Since lormyr alchemy update1 vote -
Ban Omniscience
Ban Omniscience in Alchemy.
It is making games unplayable, as opponents just goldfish until they combo out. I just played alchemy, against two different players playing the same deck, and BOTH of the went off turn 3 two games in a row. Enough is enough. You modified Kona, banned Abuelo's Awakening, but still haven't fixed the problem. The problem is OMNISCIENCE. They used to go off turn 4, and you "fixed" it, now they are going off turn 3. It's awful. FIX THIS.
1 vote -
When I learn it auto passes
I was playing alchemy when I cast Interdisiplinary Studies, tutoring it'll quench ya! I had 2 mana up but arena instantly auto passed as if I couldn't counter their spell. It wasn't uncounterable.
1 vote -
unable to play card in alchemy ranked match even though I had the mana to do so
I was unable to p[lay villanous wrath even thou7gh I had more than enough mana to do so. and as such lost the match.
2 votes -
Server lost all the time
I keep losing connection all the time I try to enter mtgarena or while playing a game. This happens from the last update. It's annoying!
ps: please let me play Brawl without Alchemy cards! I just want to play the real Magic with real cards!
2 votes -
Feedback option
Whenever a person concedes, give them an option to describe why they conceded. It could have some standard choices like "I was about to lose anyway" or "opponent was too slow", etc. I would like an option for Brawl that lets me say "I quit because the opponent was using Alchemy/cards banned in paper multiplayer EDH" . You could also add a text box where a person could say something like "I hate Mythweaver Poq" or "Primeval Titan is annoying"
With time this could give you some feedback on what players enjoy/don't enjoy about the platform and your choices…
5 votes -
Your game says I don't have a card I have been using for HUNDREDS of games
Yesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.
6 Island
4 Omniscience
4 Breeding Pool
4 Kona, Rescue Beastie
2 Pool Resources
1 Indris, the Hydrostatic Surge
4 Bounce Off
1 Stock Up
4 Willowrush Verge
3 Dispelling Exhale
4 Marang River Regent
3 Roiling…6 votes -
Could not Resolve, Stack, or Concede
Was playing with the new Alchemy card Advanced Floral Invocations. I had Elesh Norn Mother of Machines, Traveling Chocobo, Necrobloom, Icetill, Explorer and Tireless Tracker on the field as creatures along with Advanced Floral Invocations. After playing a land and the triggers started to happen. I was unable to resolve the triggers and had to hard close the game as I was unable to concede.
2 votes -
Lecturing Scornmage getting stuncounters
I had played the alchemy strixhaven draft and drafted Lecturing Scornmage, and in 2 of my losses the oponent used procrastinate to put 2 stun counters on my scornmage
As scornmages repartee triggered it didnt only give it +1/+1 counters but also stun counters which led me to loosing 2 of my draft games which i would have otherwise likely won, if possible i would request compensation (either gems or an event entry) as i spent money to buy the gems to enter the event
1 vote -
Mill
In Alchemy Premier draft on a PC, played Elvish Elegy turn one in two consecutive games. Neither one did it mill. And then the card fizzled because it did not have any cards in graveyard. Later on, also had cards with entry that did not mill. Mysteriously, in a later game, I had Perennial Gravewarden come back to the battlefield. I did have it in my deck, but at the time did not have it in my graveyard. The conditions to bring it back were met (creature died and a creature entered). So not why that appeared.
1 vote -
Dark patterns. Forcing us to events in game menus.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…
3 votes -
Missing Mystic Pack
Playing on Galaxy Tablet. Just won Alchemy Game. This got me to the next step on the Mastery Track which happend to award me a standard pack. I did not go and open the Standard pack straight away. Wining the game also completed the daily Spells event and tipped my gold over the threshold to buy another pack. So I went to the store an purchased a Mythic Pack. After this I went to the Pack expecting to find two packs and open them. The was only to Basic pack to open, the one from the mastery track. The Mythic…
1 vote -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at…3 votes -
Please have a way to see mid-game which player went first, and what turn number it is.
Hi hi!
I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it…
3 votes
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