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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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560 results found

  1. scrapshooter

    This card offers the ability to "Gift a Card" the reminder text of this says that when you gift, that card is drawn before any other interactions. During a game, the gifted card was not drawn until after my enchantment was destroyed, and I lost the game because of this.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mac version on Steam has stream of w's preventing log-in

    I just downloaded the Mac version from the Steam store. When I got to the log in screen, the fields are constantly being filled with the letter 'w'. This continues even if I disconnect and turn off my keyboard. I have tried other inputs including trying to delete the text, highlighting text which immediately gets replaced with more w's, holding shift which still results in lower-case w's, pressing the 'W' key which doesn't stop the extra w's, and typing other characters does insert them in the sequence but is still followed by a series of w's. I have no…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. Accessibility: Option to Hide Card Art

    It would be very helpful if you could add a way for players to hide art on specific cards. That way, players could set a card to "text only" or choose to not view specific art, and be able to avoid things that they find unsettling, gross, or have a phobia of.

    This has come up for me more than you might think! I have had to not play specific decks against friends, because there is art that bothers them. Friends have had to not play certain decks against me, because there is art that bothers me. There have…

    3 votes

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  4. BUG Overwhelming splendor bypasses player Hexproof

    In a game where I had Crystal barricade on the field giving me the player Hexproof, other player plays overwhelming splendor which states “enchant player

    Enchanted players creatures lose all ability’s and have base power and toughness 1/1

    Crystal barricade provides a static(passive) ability stating “you have hexproof” (you can’t be the target of spells or abilities your opponents control.

    Now as an Aura enchantment per rule
    CR 303.4
    “An Aura spell requires a target, which is defined by its enchant ability.”

    And rule
    CR 702.11b
    “A player with hexproof can’t be the target of spells or abilities an opponent…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sorin of House Markov Color Identity is Wrong in Brawl

    The Creature named "Sorin of House Markov" is a creature front, planeswalker flip. The issue is that the color identity is not working proper, it is white, black even though its mono black. The reminder text of Extort on the card is classifing it as a 2 color card and im unable to put it in my mono black decks. I wish this commander was white and black because of this but i think this is a bug. If you guys changed the rules and its now allowed, im going to instantly build this deck in paper but im going…

    0 votes

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  6. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. This Company ignores reports. Don't pay any real world money until they respond!

    The interface is buggy.
    Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).

    Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…

    4 votes

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  8. Bug with flipped Kuja, Genome Sorcerer

    I was playing against an opponent who played Kuja, Genome Sorcerer. It flipped but the game didn’t show text on the flipped card. It only showed something like “Ability #123456”. There was no way for me to play around it and I lost. Can I get a refund for this draft?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Unstoppable infinites not resulting in a loss for the person that own them

    With bloodthirsty conquerer and enduring tenacity or similar cards in play if you deal any damage to the opponent it will start and unstoppable infinite loop of healing then dealing damage to an opponent. In mtg ruling if you start an infinite loop that can’t be stopped the game ends in a draw (even though I think it should result in a loss for whoever started it)

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. creature that will not die!

    trying to kill a creature and that creature not die, even with a -toughness showing on the card and it did have any text that would keep it on the field. don't know if the other player was hacking or just a bug but i couldn't win the game because of it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Ward 2/game kicked

    I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Card effect has a different effect than what is written on it

    Hi,
    i played a match this morning, and a player had a card "COMOS ELIXIR' i played all my match in French langage, and on the french trad the card has an effect to win 1 point of life and in the original langage it's 2... So i lost my match because the text on the card is wrong...

    4 votes

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  13. Sparky Observations and Suggestions

    This report contains observations regarding the Sparky bot. I have lost no coins or anything, nor am I bothered by having lost any games because of these observations.

    1. When Affectionate Indrik enters, it immediately battles most powerful creature, when battling another creature would ensure Indrik's survival and actually remove an opponent's creature. Also, it always fights, even when there's nothing to gain from it, resulting in the loss of Indrik but no loss of opponent's creature.
    2. Sparky used a 0/5 wall to block a 3/3 creature instead of 1/3 toxic insect, resulting in the loss of the game that turn.…
    3 votes

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  14. ward didnt work

    ward given to creature by "sheltered by ghosts" didn`t ask my opponent to pay extra 2 mana.
    i had "wandering rescuer" and "angel of vitality" protected with "sheltered by ghosts"
    he had 4 mana, played "bitter triumph" to destroy "wandering rescuer", had 2 mana left, played "parting gust" with gift promised, exiled "angel of vitality" without ward triggering at all.
    maybe some interaction with removing hexproof or cards with gift abilities break the logic with wards.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Kavaero

    Incorrect card interaction.

    I just played Kavaero, Mind-Bitten in my first through the omenpath two pick draft. I lost the game because despite the oracle text reading "a graveyard" I was only able to select creatures from my oponents graveyard. This made me unable to chose the Ozor, Chronicler of Collapse in my graveyard losing me the game.

    I am using PC

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Torbran interaction with double strike and multiple blockers applies damage incorrectly

    The rules for when a single attacking creature is blocked by multiple creatures are that the attacking player decides the damage assignment order and must assign lethal damage to each blocker in order before moving on to the next. My opponent had Torbran out and attacked with the 2/3 double-strike knight. I blocked the knight with a 1/3, a 3/2, and a 2/2. According to magic rules here the opponent should only be able to kill one of the creatures with first strike damage since the torbran replacement effect comes into play after the 2/lethal damage is assigned, but somehow…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. ugin's nexus

    1) Have Ugin's nexus in hand with 10+ mana on the field thru 9 lands, Drafna, Urza Lord High Artificer, one Urza golem and paradox engine.
    2) cast Ugin's nexus
    3) during the stack tap the golem and the paradox engine
    4) paradox engine trigger resolves, untapping both items in 3)
    5) repeat step 3
    6) while UN is on the stack, tap Drafna to copy the UN
    7) token copy of UN enters
    8) original UN enters
    9) legend rule forces decision of which UN to keep
    10) send copied UN token to graveyard by legend rule

    Step 11…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Cut scene not able to be skipped

    The new cut scene is not skippable, forces my PC to full screen, and when I hit the escape key it brings up the settings screen and the back triangle button does not work, nothing happens when I try to click it to go back. Also, the white text was often difficult to read because it was set on a bright background with no contrast. Here's what is needed:

    -Add a skip function to this and all future cut scenes
    -Make the cut scene match the windowed/fullscreen option that the game is currently set at, do not force fullscreen
    -Ensure…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. two legendary creatures on the board

    just lost a draft because opponent had two legendary creatures on the board, after reanimating one of them (two Nill, vessel of valgavoth, reanimated with Desecrex, gift of Servitude)

    please check, as it was a paid draft and i lost for reasons outside the rules of the game.
    Thank you

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Details not displaying on Mac PC

    I can see the pictures on the card, but no text. Playing on MacBook Pro - MacOS Ventura

    1.   Give us the steps to reproduce the bug - 
      

      I login, and most of the graphics are blacked out - I attempt to play a round, and only the images appear for both my cards and the opponents. My cards are cut by the bottom of the screen.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      MacBook Pro

    3.   Enter the actual results you’re experiencing
      

      Photos and recent logs below for examples.

    4.   Enter the expected results of the feature
      

    2 votes

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