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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2485 results found

  1. Re-add ratings and rank data to logs

    The ratings and rank details have been in the logs for, a very very long time.

    The recent publicity about the nature of mmr ratings and how there are apparent bugs in that rating does not magically (pun intended) turn data which was freely included historically into a bug to hide.

    Many trackers rely on rank details to provide value to customers or as differentiators in general.

    Rating data, which does not directly affect rank, does provide insightful data into performance of the player and how their overall skill is being translated.

    Change this back and give the community…

    105 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  2. Insidious Roots Bug under Tishana's Tidebinder

    I faced a bug, where i got Insidious Roots trigger I shouldn't got.

    My Opponent countered my first Insidous Roots trigger with his Thishanas Tidebinder and it worked properly the first few turns, meaning i didn't got any roots trigger (allthough I can not remember if a creature left my GY during this time). During this time the Tidebinder was always untapped. A few turns later he decided to attack with his Tidebinder (wich i did not block), so it was tapped in my turn. In my following turn i played a second copy of Insidious Roots. Then I…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Petrify or Kenrith - Bug

    Petrify might b ebugged. I enchanted my opponent's Kenrith, The Returned King and he was still able to activate his abilities... won him the game :(

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Permanents not visible in scroll panel Bug

    When using weapons manufacturing and repurposing bay, sometimes permanents will disappear from the scroll panel.

    At first, when you get to 2 rows, permanents in the scroll panel appear offset and you have to click above them to actually select them. Later in the game I have found permanents will not show up in any of the panels, hovering the area indicates not just a visual bug as they do not pop up in zoomed view when the area is hovered with the cursor.

    once I removed, or added more permanents to the panel the missing item would be visible…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Tutorial bug

    Can't finish the tutorial on android OS for the Blue island deck with the Merman. The cards bunch together and can't select cards.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. land won't tap

    the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell

    82 votes

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    37 comments  ·  Gameplay  ·  Admin →
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  7. Final Fantasy Set Completionist II achievement bug

    Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.

    34 votes

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  8. Ulamog bug

    I played against Ulamog on Arena Brawl. Ulamog has indestructible. And I used toxic deluge and did -X/-X enough to remove Ulamog even though it has indestructible but did not work so I think there is a bug. -x/-x gets around indestructible.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Bug involving Warp (Blade of the Swarm/Tannuk)

    I play on a Mac.

    I lost a game because of a bug:

    It involves the Card Blade of the Swarm, which let's me put a card exiled with warp under it's owners library.

    Except I couldn't choose that option when the card was exiled with Tannuk by my opponent. I am pretty sure i would have won the game otherwise. The bug cost me 750 Gems because it was the game between 2 and 3 wins.

    I would like you to refund me.

    1 vote

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  10. Auto-Pass Bug.

    Auto-Pass isn't working on my opponents turns. It works fine on my turn, but continuously asks to resolve on my opponents turns.

    5 votes

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  11. tutorial bugs not placing cards

    As I go to place down cards in the tutorials, mainly the third and fourth, the cards just stay enlarged as they are just before they shrink to be played. This has happened on both my windows laptop as well as the mobile version, and this bug stops me from completing the tutorials by stopping some card effects from resolving forcing me to be locked in limbo mid game.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Graphic Bug Lorwyn Companion

    Just noticing this bug while trying to read for my quests last night. The companion graphic for the new set overlaps other windows that pop up. I believe it is a minor error in code that this object over layers other windows, or could be a layer system error, as the companion is (what I understand) supposed to have a pop out effect.

    I play on my iPad, so I’m unsure if noticeable on PC.

    Many thanks.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. crabomination bugged

    Crabomination bugged - will let me resolve the ability but not allowed to play any of the cards, even though you may cast them without paying mana cost...

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Selado dsk bug shuffle lands

    Quantidade de lands corretas para a modalidade, mas o shuffle trouxe mãos com 4 plains seguidos, anterior foi 5 montanhas, nao faz sentido. Probabilidade muito minima para isso

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Siphon Insight can't cast Force of Negation's alternate casting cost

    I was unable to cast my opponent's Force of Negation by exiling a blue card from my hand after I got it with Siphon Insight. This is clearly a bug, as on Siphon Insight's own rulings it even mentions how to determine alternative costs: "To determine the total cost of a spell, start with the mana cost or alternative cost (such as a flashback cost) you're paying, add any cost increases, then apply any cost reductions. The mana value of the spell is determined only by its mana cost, no matter what the total cost to cast the spell…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Cascade broken

    I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…

    31 votes

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    17 comments  ·  Gameplay  ·  Admin →
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  17. shuffle

    Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before…

    33 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Zero Point Ballad Bug

    Something strange happened: Zero Point Ballad was played by my opponent but even if the X he payed was 6 only my creatures were destroyed. That was is certainly a bug

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Arena is rigged

    I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Mana ***** and now the implementation of A.I.

    This game, MTG Arena sucks! Not fun. Clearly algorithmic cheating to all players for monetary gain

    1 vote

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