MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6170 results found
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Endless Loop turn timer interaction
1 - Endless loop by opponent using Heliod Sun crowned, Soul warden and Scurry Oak. I had 2 soul wardens and a Trelasarra Moon Dancer. So when opponent looped, it would double for me. No matter how fast i clicked done for the Trelasarra proc, it was using my turn and extra time counter, not the opponents, despite the action being his.
2. - PC
3. - My turn counter going down on his turn and my action despite not taking more than a second pressing done.
4. - It's his combo, why is my turn dropping first?13 votes -
Upkeep Stop Not Working
Your upkeep stop keeps not working and allowing me to draw before I can play a spell. Fix you **** for the love of good.
16 votes -
Deck builder Sideboard cant count.
In deckbuilder, if sideboard has 8 or more cards the client will not save the deck and reports that “a deck can not gave more than 15 cards in the sideboard”. There were 8.
I tried with other cards and other sideboard sizes. 7 or less is fine. 8-15 is bugged to automatically think its more than 15.
I saved the deck with a small sideboard then reopened the deck and still encountered the bug.13 votes -
FIX YOUR ALGORITHM
I would love to take part to the ocean of complains regarding your shuffling algorithm. The frustration is over the roof. Been playing MTG Arena for years and spent thousands of dollars in gems, I'm not a hater.
But the products on the platform aren't cheap so i expect to have at least some fun after a purchase. The past week, after the new rotation, I've spent almost 100 dollars in drafts and here's my conclusion: A WASTE OF MONEY.
I'm definetly an above average player, reached Mythic rank in draft more than once, but no skill can save you…12 votes -
No priority after blockers/before combat damage
Had Tymaret, Chosen from Death on the battlefield and my opponent swung with a creature that would be lethal.
I meant to assign blockers (blocking what I could) and activate tymaret before damage was dealt to survive, but as soon as I declared blockers the game proceeded to damage step and I died before getting priority again.17 votes -
Loss suffered during matchmaking
I was in Quick Draft waiting for a game to match. The "cancel" button disappeared as if I had matched. I waited for about a minute, then the "cancel" button reappeared. I cancelled the matchmaker only to find out that a loss had been accrued to that Quick Draft. Can I get my gold/gems back for this?
24 votes -
Game won’t let me log in
I can’t log in on my phone it keeps saying waiting on server than says the authorization timed out if I hit reconnect I get a black screen if I re open the app it’s black screen again if I delete and redownload it it doesn’t work again if I log out and try to log back in again it doesn’t work
15 votes -
lost match draft won
I just played a quick draft match and won (the other player clicked surrender).
Then got the feedback: "did you have fun?" - i clicked smile.
Next screen my losses added +1 instead of wins adding +114 votes -
Talion is bugged
Talion triggers on X spells even though he shouldn’t. My opponent chose 2, and Talion triggered when I cast Old Stickfingers for X=3. This should have had a mana value of 5 on the stack and Talion should not have triggered but it did.
15 votes -
Games doesn't start
Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.
11 votes -
Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose
Any deck that has an infinite combo that puts triggers on the stack can cause this bug.
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Give us the steps to reproduce the bugCreate an infinite loop of a flavor of your choosing. Scute, Oak... Whatever floats your boat.
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Note which platform you’re using (PC, Mac, Android, or iOS)PC, but this is across all platforms.
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Enter the actual results you’re experiencingAfter opponent puts an absurd number of triggers on the stack, eventually they use all of their timeouts and the game goes into an auto-resolve situation where the game will mandatorily choose a response to occur…
14 votes -
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Unable to redeem a wild card
I am unable to redeem my last Mythic wild card. This is especially frustrating because I was exactly 4 short of my deck so I bought the bundle of 4 wild cards and now I am still unable to complete my deck. Any help would be appreciated, screen shots and log attached.
4 votes -
Draft
During Wilds of Eldraine Draft, the server crashed multiple times and I missed my picks. There was no auto pick either. At the end of the draft, the picks that were missed due to the server were not there and left me with an incomplete draft pool. In the picture attached, I did not get to pick my P1P1 and its passed over my selection. The picture shows me on P1P3 with only 1 card in my pool. This happened multiple times during the draft, but I was not able to capture the log quickly enough. I wanted to select…
15 votes -
Unable to craft a specific card
I'm unable to craft the card Counterspell
3 votes -
got preorder items twice
Ok, had a weird glitch.
Preorder the Through the Omenpath bundles previously and acquired the product on release. Open the packs during lunch break. Later in the day, got a email that said I was missing the preorder bundles...though I didn't and now got double the packs essentially. Avoiding opening the 50 card pack bundle atm since I don't know what to do and don't want to compromise my account.13 votes -
When i try to purchase gems the "waiting for server" load screen never stops
When I try to purchase gems the "waiting for server" load screen never stops and I have to quit the program to get out. I'm a Mac user.
13 votes -
Set Completionist II achievement not given when getting x4 of an Alchemy Set.
Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.
15 votes -
rope
You guys need to penalize rope burners. At least in anything outside of standard play.
Once, fine after that, you've given an exploit that is used to an obnoxious advantage.
"give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.
12 votes -
Mtg Arena - problem server connection
Dear wizards,
This post is to signal a major server connection problem with the mtg arena app.
The game and the app are really amazing, but this problem is seriously ruining it all.
Basically, if you lose internet connection even for just a fraction of a second, the game stall and a message "waiting for the server" appears. But the app never reaches the server again. You can wait for hours looking at this message, but the app will never reconnect. The only way is to shut down the app and starting it again, but this process takes time and,…13 votes -
ban etali
Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.
13 votes
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