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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3804 results found

  1. Missing card text and numbers

    PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.

    40 votes

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  2. Scan cards to arena

    We should have the ability to scan booster packs to mtg arena. This is already possible with Pokemon, let's make this happen with MTG and Arena.

    1 vote

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  3. avatar jump in

    Avatar Jump in events don't add the correct cards and replace them with basic lands. Horrible play experience. I selected Firebending / Powerful. Having 27 Lands and 13 Spells in Deck. Cleary all spells from the Poweful deck were replaced by basic lands ...

    18 votes

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    4 comments  ·  Events  ·  Admin →
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  4. I would like to see a game mode where you have to have at least 200+ to play. You have developed so many beautiful cards, but for years now,

    I would like to see a game mode where you have to have at least 200+ to play. You have developed so many beautiful cards, but for years now, the meta has been dominated by almost exclusively aggro decks, meaning that games are over in 4-5 turns. This means that the good cards are almost never used, and all the great combos never come into play, which I find really sad. So please create a mode where you can play with big decks and combo decks so that all your cards can be used.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Network problem and can't play card + visual bug

    During Pick-Two Draft Through the Omenpaths draft, 2-0, in turn 2 i tried to play a phantasmal Vision, the card was selected, internet is normal, but the server bugged and pass my turn / run my clock, after this the screen backed to a 2-0 and search a match, but after search for a match, the game return for the last game in my opp turn 2, without play a phantasmal vision

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  6. My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.

    I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very…

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. UI Glitch, unreadable tabs and sideboard

    After playing 1-3 games of Bo3, the UI on the main page will glitch with the top of the screens with the tabs being unreadable. If viewing the sideboard, all sideboard cards will be white with # of cards also being unreadable

    7 votes

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  9. shuffle

    Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before…

    32 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Turn off card / board animations

    Hello.

    Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to

    switch off all the card animations / board animations.

    For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.

    For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.

    Well. I see only advantages in this options doesn't you…

    176 votes

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  11. Can't edit Decks

    A message that says" You can't save/edit this deck because it exceeds the maximum of 15 cards in your sideboard" keeps popping up whenever I try to add cards or change cards in my decks or sideboards. This is making it impossible to change up my decks and I also can't make any new decks either without getting the same pop-up message about the 15 cards.

    5 votes

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  12. Please add Planechase and Two-headed Giant.

    Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.

    For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the…

    21 votes

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  13. Alternate card styles

    Is this issue being worked? I reported this 2 weeks ago.

    The alternate card styles show in deck builder but not in matches.

    To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.

    28 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game crashes when a legendary card is played

    While playing on mobile (Pixel 6), the game crashes whenever a legendary card is played. If myself or an opponent plays a card with"legendary" in the text, the game immediately crashes. When reopening the game and attempting to rejoin the match the game will either freez or crash again, usually the latter. This has caused me to lose several games including ranked matches over the past few days. It has also made the game nearly unplayable as many decks contain multiple legendary cards.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Broken Logs in 2021.8.0.3855

    Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.

    The most painful endpoints we currently miss are:

    *PlayerInventory.GetPlayerInventory
    *PlayerInventory.GetPlayerCardsV3
    *PlayerInventory.CrackBoostersV3
    *Inventory.Updated
    *Draft related endpoints

    We understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.

    To summarize, we need following data from log:
    * Player's collection
    * Player's actions in Draft
    * Player's inventory updates
    * Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).

    748 votes

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    71 comments  ·  Gameplay  ·  Admin →
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  17. Bandit's Talent

    When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards

    6 votes

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  18. 135 votes

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    80 comments  ·  Store  ·  Admin →
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  19. Combustion Technique off Hama dealt 0 damage

    Lost my match because combustion technique dealt no damage when cast off Hama

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. sideboarding problem

    During a BO3 match, I was unable to properly sideboard. I could click cards to remove them, but then couldn't add cards from my sideboard to replace them. I was left with a 39 card deck, which I couldn't submit, so the timer ran out and submitted my original deck. I tried this on PC and IOS during the sideboarding period and both platforms had the same issue.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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