MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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538 results found
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arena crash during draft
My arena client crashed during a premier draft and i was unable to finsih the game giving me a loss
1 vote -
Enter the battlefield crash
My client is crashing whenever an ability is triggered by something entering the battlefield in game. This has caused me to time out, miss turns and lose games
1 vote -
Generating Too many Scute Swarm at Once Causes Game Crash & Match Loss
When using a Scute Swarm with a Mass Land-Recursion such as Splendid Reclamation, it causes the game to crash, leading to a match loss.
1 vote -
Aetherdrift Chimil Quick Draft crash / disappearance
I paid the entrance fee, and a few picks into it the draft stopped working. I went back to the home screen to try to go back in but the entire event disappeared.
7 votes -
Crash: Toski, Bearer of Secrets
On Android, whenever I play Toski, Bearer of Secrets, that app crashes and throws me from the game.
1 vote -
Teferi time Raveler Crash
Any time I cast Teferi Time Raveler in Best of three Timeless The Game closes out. When I try to restart the client it closes out again. The client only seems to be able to open again after the match times out and I lose
2 votes -
Game crash teferi hero of dominaria
Game crashed when teferi hero of dominaria is cast.
On mobile android. Has happened 2twice2 votes -
Crash in Cube Draft
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
MTGA crash windows 10
Hi!
For about four weeks now, I've been unable to play MTGA on my Windows PC or Windows laptop. The program crashes after the first or second game (sometimes evem before playing at all), and I have to close MTGA and restart. This problem is causing me a lot of frustration, exhaustion, and stress. I can play on my smartphone, but the game performance is reduced. I'd like to know if the problem is permanent or if an update will fix it. I've followed all the suggested steps to solve the issue, to no avail. Here are de screenshots…1 vote -
Game freez/ Crash "MTGA:exe does not respond"
The game crashes regularly. First the screen freezes and after that I get the error message: "MTGA.exe is not responding" after the first occurrence in a session it seems to happen more often. Reconnection is possible, but sometimes it crashes again even in loading mode, as in the screenshot shown. I've had the problem for about a year. Reinstalling the game didn't work. I've lost quite a few drafts due to the error tmeouts.
4 votes -
Crash after trying to claim rewards on android
After I finish a match and click on claim, the game crashes. This happens with the daily rewards aswell as the midweek magic rewards. My expected results: the game not crashing. This bug occured on android.
4 votes -
Entire 3.83 GB game download REQUIRED after crash.
Whenever the game crashes on my iPad it logs me out and requires the entire game to be downloaded again.
So annoying when you are in the middle of a limited game.
Before the latest upgrade if it crashed, you would only need to restart the app and wait for it to detect you are waiting and put you into the game you were playing, with minimal issues.
Is there anything I can do to avoid this issue?
5 votes -
Crash and unable to return
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
Crash while entering any game
Since yesterday (after downloading a large amount of data, not an app update) it has been impossible to play: at the time of entering a game, the app immediately crashes.
It is on mobile phone, android OS.
Please fix it1 vote -
game UI fails upon crash
ok so game crashed while playing probably due to background app being open at the same time anyways when i log back in the UI got janked couldnt see OP life meter or their character anymore when i tried to use agg negotiations it wouldnt let me click where the op life hitbox would be so i couldnt use it also my info was missing and a few UI elements disappeared. rare but just wanted to let it be known that happens
1 vote -
Android app crash on "Waiting for opponent..." while joining draft
The android app is prone to crash right before joning matches, which then results in a lost game.
After these crashes, is impossible to reconnect through mobile, the app will continue crashing on the very same message, right before joining the game.When I was near my laptop I was able to quickly join from PC and play the match there, but this is a very annoying issue.
At the very least, don't give the loss if a player never gets to see his hand.Please, this will be much appreciate, thanks
1 vote -
Game crash on iOS
Can’t even load the game after the new final fantasy update, won’t get past the loading screen.
1 vote -
Crash on interaction popup on android after the 22nd july 2025 update.
After yesterday's update the game has become unplayable on my Samsung tab a9+ (which meets the recommended specs). Whenever a popup occurs either for me or an opponent (eg. The gain 2 life effect of an adventurer's inn) the game crashes. It makes the game unplayable on my tablet. The same crash occurs across the formats.
1 vote -
Game keeps crashing.
Game continually crashing. Missing or blank pet locations causes game to crash as well, Currently though **** game has crashed 4 times on me.
3 votes -
Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
9 votes
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