MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
177 results found
-
App Crashes after Midweek Magic updat
App Crashes anytime I go to Deck, goto to Play, or start any match.
1 vote -
Heliod Sun-Crowned
1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
2) Playing on Android Phone
3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
This is 100% repeatable and has been for several months.
(Im not sure if it matters but I am usually playing in the Brawl format)
I am unable to get back into arena for a few minutes.
(It seems like as long as that match is still active the client is going to close when is…3 votes -
Bug bug after the update on 02/24/2026
Magic: The Gathering Arena is repeatedly crashing during matches on Android. This started happening after the last update on February 24, 2026. This negatively impacts the player's experience and performance. Please fix the error; as it is, I don't risk playing any events that use gold or gems. Even the standard game has become an unpleasant experience due to the crashes, where in the middle of a match I have to close the app and restart it to try and solve the problem. I've already reinstalled the app and the bug persists. Please fix the problem.
19 votes -
Crashes on startup (iOS 18.7.7)
Consistently crashes on startup (iOS 18.7.7)
When I try to launch the app on iOS, I make it past the loading screen with the set art, reach a black screen with the orange spinner that says “Waiting for the server…” then the game crashes. This happens every time. iPhone XR game version 2026.58.0 (4248.1257485)
1 vote -
[BUG] Deafening Silence and Crashing Footfalls
Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.
1 vote -
Android Application Crashes randomly after claiming items or trying to join drafts/games
I recently updated app to play lorwyn eclipsed on android app. After multiple crashes I was able to clear the cache and the app loaded. I was able to purchase gems and the mastery pass. I bought and started a draft. As soon as I clicked begin the app crashed and was unable to return me to the draft. I checked on PC and it auto selected my craft deck for me, wasting my gems.
App still crashes when trying to open draft deck.
2 votes -
Game crashes when player hp is too low
The game crashed when I got an opponent who used a pair of double enchanment "Doubling Season" got his cards with counters beyond 5200 causing a final total life on my player of -41828. Looks like the code can't handle such a low value and it crashed.
1 vote -
Constant Game Crashing
I was beyond excited to try this game as my friend has gotten me into magic. However I’m having constant issues. I’m playing on iOS device with the latest update for iOS and the game itself. Soon after completing the tutorial the game kicked me to my Home Screen and once I loaded back up the game just sat in the loading screen. I let it sit for 15-20 minutes and it just continued to sit at the first loading screen when launching the game. After doing some research I decided to delete the game and reinstall. Once doing that…
1 vote -
Game crashes upon matching with an opponent
I am playing on Android, with the new patch on 3/31, every time I match with an opponent, the app crashes. I have to open the app again and then it will bring me into the game.
1 vote -
App crashes when player initiates a duel with sparky
When you start a practice duel with sparky it crashed
1 vote -
Game crashed when attempting to play Wistfulness
In Sealed event, I was attempting to pay for Wistfulness using mana from Eclipsed Realms - I chose blue mana. Game crashed, timer ran out and it was as if I did nothing on my turn. It happened two times and after that I managed to play it for evoke cost. I'm attaching a log. Can you reimburse me a Sealed token?
1 vote -
4 votes
-
Game crashes during PickTwo draft in Win11 PC
The game crashed during a PickTwo draft event, In Win11 PC, and cost me the game and the draft. Seconds before crashing, the screen freezes, then continues for a second, then freezes again, and then crashes. It's the second time in 24 hs, so I'm not going to play events until I see this resolved. Too unstable to keep trying. Can you do something about it, please?
I can't upload the log or the image, I keep getting "Sorry, we couldn't submit your request" message. I'll try to upload them in a comment.1 vote -
Daily wins and ranking not working
I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).
9 votes -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
9 votes -
No Bug. Arena keeps "Connecting to server" then crashes
No Bug. Arena keeps "Connecting to server" then crashes. Any idea how to fix? I tried uninstall/reinstall. reset modem. repair game files. reset pc. no fix
1 vote -
7 votes
-
Two quick draft games with Lorwyn Eclipse crashed.
I was in the fourth game of the Lorwyn Eclipse quick draft when the game froze. I couldn't make any plays, I tried to restart the game but my time had run out. The same thing happened in the fifth game. In the following games everything went well.
2 votes -
Multiple highly unusual crashes while playing against a particular opponent
Played against an opponent with the name Hairra_Wedge
The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.
1 vote -
Game crashed and does not allows me to play
Over the last week the game has crashed multiple times and in each situation I am unable to play which has cause me to lose the game. In this instance, the game kept on kicking me out and when I would log back in it would not allow me to block.
1 vote
- Don't see your idea?