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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1164 results found

  1. Error Updating Data - FIX YOUR GAME WIZARDS

    FIX YOUR F@$&ING GAME YOU ABSOLUTE FAILURES. HOW DO YOU CONSISTENTLY PRODUCE THE WORST POSSIBLE PRODUCT IMAGINABLE? HOW DO YOU CONSISTENTLY BREAK THE ONE AND ONLY THING YOU HAVE TO WORK ON? HOW DO YOU ***** UP UPDATE AFTER UPDATE AFTER UPDATE AND STILL NOT LEARN HOW TO DESIGN A GAME PROPERLY? HOW LONG IS IT GOING TO TAKE BEFORE YOU ALL LEARN HOW TO DO YOUR JOBS????

    62 votes

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  2. Game crash

    the game crash on the deck selection area before to join a battle.
    Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.

    60 votes

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  3. black screen with cursor

    Black screen with cursor, after loading screen...

    60 votes

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  4. Infinite login loop: I log in and the application start loading (gathering local files) to just send me back to the login screen

    I'm in an infinite loop, I just login the application starts loading (gathering local files) and I'm again at the login screen.

    If you have the same issue, create a new "post" and vote up all the other posts with the login issue!

    It is simply ridiculous that on the "Server Status" page is everything "green"!

    58 votes

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  5. some accounts can't login after Khans update

    arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.

    56 votes

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  6. Secluded Courtyard Creature Type Missing

    The Shrine creature type is not an option when playing the land Secluded Courtyard. This inhibits decks with Shrine creatures in them.

    56 votes

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  7. crash on mac client

    Mac client crashes constantly, at least three times a day

    54 votes

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  8. Game crash

    When i start a battle or the opponent cast a spell, the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a ranking match...

    54 votes

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  9. Resolution on Mac after last update

    Have resolution problem after last update. Before that didin't have any issues
    I play on 1440x900. Thats highest resolution on my Mac and one and only one available on MTG Arena. No matter if I play on full screen or in window. Still don't see full card description :(

    52 votes

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  10. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    52 votes

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  11. Can't use Ultrawide Fullscreen

    Ever since the last update, ultrawide (and other unsupported screen resolutions) are now resetting to non-fullscreen mode every time we switch to a new scene. I press Alt+Enter to go into fullscreen, hit Play to search for a match, the game loads the searching scene and exits fullscreen, I press Alt+Enter again to enter fullscreen, the game scene loads, the game exits fullscreen again. It's really frustrating... Before this update, I believe I only had to manually enter fullscreen if I made changes to the video options and only because ultrawide resolution is not an actual option.

    51 votes

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  12. Daily quests, wins and mastery xp disappeared

    My Daily quests, wins and mastery xp disappeared. Reinstall didnt fixed it Screenshot added

    51 votes

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  13. Show phases button in options (or pressing L) don't work

    When you set the game to show phases and go out of the settings, it doesn't show the phases still, and when you go back into settings it has unticked itself again. It does this over and over. Once you get locked into this bug, you cannot get the phases to show unless you force full control mode all the time.

    Pretty huge bug as it makes you unable to play normally.

    50 votes

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  14. network error

    Since today, whenever I want to play I just receive a network error.

    This is really annoying. Fix this buggy game!

    49 votes

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  15. 48 votes

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  16. Asset Error Detected

    After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.

    47 votes

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  17. Mac Resolution issue

    The resolution is not working properly for Mac. Can only run in windowed mode. Need to fix resolution to accommodate fullscreen.

    47 votes

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  18. updating data

    It says : "Error Updating Data - Please check your connection and try again".

    after a new patch launched on Jan 26th.

    I think this is a bug.

    Thank you for your time and patience

    46 votes

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  19. active

    Game gets stuck on loading screen Checking active matches

    46 votes

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  20. 46 votes

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