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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24591 results found

  1. Crashing while opening boosters

    I play arena on my android. Since the first update of thunder junction I have been experiencing the app shutting down on its own. It's been happening mainly in the interface and has recently started happening during games. I have been able to put up with it. What the main issue is that it has started happening when I am opening booster packs. This has happened twice now. I open the pack and just before the cards are revealed the app forces itself to close. After restarting the app, I go to my collection to see the new cards that…

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  2. Some BRO retro schematic artifact card styles are now missing

    Certain retro 'schematic' artifact card styles are unavailable in deck builder/collection despite being previously purchased or obtained.

    These are: soul-guide lantern, ornithopter, foundry inspector, ichor wellspring, key to the city, mazemind tome, inspiring statuary, scrap trawler, aetherflux reservoir, mystic forge, self-assembler, platinum angel.

    5 votes

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  3. Mass Destruction Translation

    The text is strange
    The text for mass destruction has become wwww.

    2 votes

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  4. Stuck on "waiting for server" after every match

    Beginning a couple of days ago, every time I finish a match (doesn't matter if won or lost or which kind of match e.g. limited, ranked or unranked) the client remains stuck on "waiting for server" and the only think that I can do is force close it and restart to play another match. Rewards etc are assigned correctly but it's annoying to not be able to play more than one game without restarting the client. Also the same thing happens if I try to go to the shop. Every other menu entry works as intended.
    I'm on android 14.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Reach bow and arrow show based on owner rather than controller

    I was watching a youtube video and I saw this situation. Jasper hitted a reacher, then another reacher was played. The reach icon was not in sync. During opponent's turn one showed reach (rather than 0) and on player's turn one showed reach (rather than 2).

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Bug with Vraska, the Silender and Annie Flash, the Veteran

    on my 7th match of premier draft, I used Vraska, the Silencer's ability to create a treasure out of my opponent's Annie Flash, the veteran, it keeps Annie Flash's abilities. I used the tap ability of the treasure expecting to trigger Annie Flash's second ability to exile cards from my library. But it did not trigger. I then lost the match a few turns later and ended my draft as it was my third loss.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Can’t Saddle/Crew

    Whenever I try to Saddle or Crew on iOS mobile, the app crashes. At the beginning I thought this was a single card or Sparky issue, but has now happened with every Saddle/Crew cards I try to activate and in every match format.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Thalia Drácula Aspect Does not work

    I have just bought this afternoon Thalías Dráculas card aspect, the one on sales that is about Mina Harker. The problem IS that altough I have 4 copies of Thalía I can not select the new aspect I have bought using gems and I do not know why.

    2 votes

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  9. Golden Pack Progress

    Just bought 4 Outlaws of Thunder Junction packs with gold, my golden pack progress before the purchase was at 6/10 and didn´t advance further after it, therefore not receiving any reward. The issue occurred on PC.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  10. cannot use landscape art fastlands

    Can't select special landscape art fastlands in deck builder. I bought the special art for Blooming Marsh that came with Outlaws of Thunder junction, but the blooming marsh card does not display the arrow button to select other styles, it appears as though there was no other style for it. However if I toggle the craft button, the arrow shows up and my special art is displayed in the list.

    2 votes

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  11. draft frozen during JOTC

    My draft was ruined because spree option crushed on my 2nd game

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. Rite of Harmony still triggers when I have Elesh Norn Mother of Machines on the board

    Rite of Harmony allows player to draw hen a creature enters the battlefield. Elesh Norn should stop it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Sideboard

    Yuo can see on the video below but basically, when I try to switch slots with cards in the sideboard it starts bugging and it shows me that i have like 6, 7 thoughtseizes sideboard.

    2 votes

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  14. Possible cards to be tried in a deck attached to an already working fully built decklist

    Attached list of cards to try in a deck that you haven’t had deck list room or wildcards to try out yet.

    1 vote

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  15. Gonti, Canny Acquisitor Bug

    On Arena, Gonti, Canny Acquisitor does not reduce the cost of 1 mana cards exiled with it to zero. For example, when exiling an opponents 1 mana Esper Sentinel, the cost for me to play that card should be 0 (due to Gonti's first effect), but remained 1.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. "Territory Forge"

    Incorrect rules interactions: Territory Forge exiled Mobile Homestead.
    It has activated ability to crew. But when I did it went to my graveyard.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Calamity

    Had Calamity sattled with a creature. when i went to attack a battle, only 1 token was produced. noticed it also happened when attacking player and they had a planeswalker out.

    12 votes

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  18. Draft Issue

    I was kicked out during pick phase in draft, let me skipping 1 or 2 choice ( 1 for sure), was so sad coz i save my gem for that event. wish i can have a free draft token back or some. thanks in advance

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Block

    Cannot block or closely look at specific creature called Mephidross *****. During fight, the card could not be looked at closely, I could not block it with ANY creatures, and it did eventually block and die at the end of the game. At the end of the game when I looked back at their graveyard, that was the only time I could look more closely at it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. [Bug] Change target of spell with proliferate still killed me with proliferating of poison.

    It was Standart ranked game.
    I had 9 poison counters. Enemy have played a card on my creature with proliferate "Drown in Ichor". Instead I have played "Return the Favor" changing the targets to his creature. His creature died and without asking anything it has proliferated me and I died.

    Please fix it!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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