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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28821 results found

  1. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Event Wins not registering

    Midweek event completed (3/3), all today. Only 2 wins registered for the daily wins, not 3. On PC. Log attached.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  3. Unable to counter spell with Shroud

    While playing a game, I tried to counter an enchantment with shroud, but it prevented it from being countered. Shroud is a static ability while the permanent is on the board, and therefore can be targeted/counter prior to it entering the battlefield.

    This is a defect that needs corrected.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. NEO Mountain Illustrator name

    There is a typographical error in the name of the illustrator of Mountain on the NEO Ukiyoe land card.
    AYAM INAKASHIMA ->AYAMI NAKASHIMA

    2 votes

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  5. black screen ios

    i do everything in "Mobile Performance Issues & Crashes" and still have the problem
    only black screen when i launch mtg arena in phone 13 pro max

    6 votes

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  6. サリアが検索できない can't search Thalia!

    サリアが検索できない can't search Thalia!

    デッキ作成の際に、添付のようにサリアを所持しているのに、サリアが出てこない。

    なぜ?
    幸いあらかじめ組み込んでいたデッキがあり、それを複製して、ほかのカードを入れ替えればデッキを組むことはできるがこれはあまりに面倒でクレージーだ!

    一刻も早く治してくれ!

    2 votes

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  7. Unable to Select Land with Channel Bug

    I was playing in a traditional draft and I tried to channel the card Greater Tanuki and when I did, I was unable to select a land card to put into play. I was unable to play my spell the following turn because of this bug resulting in a loss.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Ban Colossus hammer + resolute strike

    Ban Colossus hammer + resolute strike. One or the other needs to go. A turn 2 13/13 doublestrike is the broken result. So broken.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. 60/120 fps support for ios/android

    We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.

    18 votes

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  10. Events

    There has to be something wrong with the events in this game. I have no problem winning playing a 1 on 1 but for some reason can't make it passed a couple wins in most events. Seems strange to me that I always end up losing in an event your supposed to get coins and cards from. If we can't get through the events how are we supposed to improve our decks. Not everyone spends money on all these apps. Some of us like to actually play.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  11. Legendary Rule

    Please distinguish between the new and old legendary cards when a 2nd copy is played. I keep having to guess which to keep when playing duplicate planeswalkers as the graphic makes it impossible to tell which is which.

    5 votes

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  12. ladder play no longer affects my rank

    Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.

    5 votes

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  13. 2 votes

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  14. game loss

    Inexplicable game loss very early in Game 3 of MTGA NEO draft.

    Turn 4, opponent on the go, has Dramatist's Puppet out. I have Sokenzan Smelter out from turn 2. My turn, I draw, drop 4th land, play Futurist Sentinel.

    My opponent emotes "Good Game" and then I am handed a game and match loss.

    This doesn't seem to be a bug, as my opponent sent that message. Am I missing a ruling for this very basic board state? I've gone over the cards in play and nothing should have produced this result

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Interações de regras incorretas

    Quandoo encantamento "Jugan defende o templo" está em jogo, os efeitos do encantamento "Classe: Clérigo" não são ativados quando deveriam estar sendo ativados.

    1 vote

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  16. The product is double

    The product is double
    2022.13.10.4008.913722

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  17. Kotose control change

    I took control of my opponent's Kotose via Shattered States Era's first ability, and when she returned to their control, my opponent still had access to my exiled Kami's Flare, which they proceeded to roast one of my dudes with. Still won, so whatevs, but should be addressed because that contradicts a specific ruling on Kotose in Gatherer.

    1 vote

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  18. BOT replay

    After the completion of a BOT game, permit a replay using the same decks. This will permit an opportunity to change tactics to better understand the workings of the deck.

    7 votes

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  19. Bug find match kamigawa quick draft

    Start a quick draft kamigawa neon dinasty, and after the first win, every match i find the game stop response and when restart check for some data and take 10+ minutes to back to the game, just lost 750 gem with W.O. defeat

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Jin-Gitaxias: Do you even bother play testing cards any more?

    Blue does not need yet another instant "I WIN!" card in its inventory! This card is borked, borked, borked: undercost, too strong and a game-winning ability all rolled into one! You can't even kill it as soon as it comes into play because its ability negates any response you can make! And since it is a blue card, by definition the player is alreadly going to have a spell-killer in their hand to negate your 2nd attempt to kill it off. Yet another card that needs bannning yesterday, unlike the most recent crop that didn't include any of your worst…

    3 votes

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