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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28835 results found

  1. The Ozolith

    The Ozolith's trigger says may transfer the counters to a creature, and yet it forces you to choose a creature even if you don't have any, leading to an opponent's creature having to be selected, leading to game losses.

    73 votes

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    31 comments  ·  Gameplay  ·  Admin →
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  2. Deck Builder crashes

    Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.

    It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.

    47 votes

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  3. game crashes randomly

    The game has been randomly crashing after the latest Ikoria update (5/21). I have had it crash during deck building, while entering a match, and in the middle of a match. When the crash occurs the game screen closes, a pop up window with the MTGA logo, a loading bar, and some text appears and disappears very quickly, and then I get the Microsoft crash report window. The game always reopens without issue. Removing and reinstalling the game did not fix the issue.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  5. 23 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. MTGA is crashing very often

    MTGA is crashing every time I play.
    It may be during a draft or a match.

    It crashes often when I want to start a match. When my opponent is found, a new window "game crash". I have to restart MTGA and sometimes the match is already lost. Today it crashed at the end of game 1 before sideboarding and I never could log again.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Error de Red

    Cuando juego una partida contra otro jugador y termina, no me deja volver a jugar y me sale ese error, me deja jugar a Desafíos de colores pero jugar contra otro jugador no me deja hasta que cierre el juego y vuelva a entrar

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. mythic rare not credited

    Opened Ikoria pack. Triggered mythic rare reward. Rare card was still unrevealed. Rare card was a mythic wildcard. My total mythic wildcards only increased by one, not by two.

    12 votes

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    0 comments  ·  Store  ·  Admin →
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  9. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    35 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  10. No change in constructed rank

    I am not getting any change in constructed rank

    36 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. Black Cards During Mulligan

    I can't see my cards during the mulligan phase.

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Cards not displaying correctly

    The game runs really great, but for some reason every time that the decision making panel appears all the cards are displayed in black. This is a brand new laptop with intel core i7 quad core, 8 gb ram, an an intel iris plus graphics card. Everything else displays well. I already reinstalled the game 3 times

    13 votes

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  13. Game defeat without a reason

    My Premier Draft game ended with defeat randomly at the start of my turn, 15 turns in to a game. No explanation was given, and there was no reason for the defeat. What gives?

    27 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Comprei um booster de "Dominaçao" e as cartas não foram para meu inventario.

    Utilizei Golds para comprar um deck de Dominação e as cartas não foram adicionadas a minha coleção. Elas Sumiram! Como resolver?

    4 votes

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    3 comments  ·  Store  ·  Admin →
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  15. Draft games more likely to get mana *****

    In draft games it is very likely that you will get a scewed draw, generally I find it is to the side of not enough lands.

    I have missed the third land draw many games.. this leads to losing most of the time. The last 3 drafts i've played i've had mana ***** in 6 games of 15... that's a ridiculous amount for a deck of 40 cards with 16 lands.

    This is still happening, my latest foray into draft, 4 games, mana flood 8 lands 13 cards, mana screw only 2 lands for several turns. mana screw again and…

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. 183 votes

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  17. Sideboarding not saved in Bo3 Matches

    Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Thief of Sanity and Mutate

    Opponent hit me with Thief then cast the creature from my Library. then hit me again and Mutated on to my creature, then did it again. Mutate states that you can only Mutate onto a creature you own, did I miss something?

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Opponent able to pay mana cost for mystical dispute without open mana

    Opponent able to pay mana cost for mystical dispute without open mana

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    27 votes

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    1 comment  ·  Gameplay  ·  Admin →
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