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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16737 results found

  1. Instant speed spell un-castable on opponent's turn

    I believe I encountered some sort of bug just now. I am playing on PC. The game in question was a ranked alchemy match in diamond ranking. During my opponent's turn, I was attacked by a Rahilda, which is a mono-red card. I had two Vanishing Verses in my hand, with all the necessary mana available to cast them, but was unable to cast the spells. I paused between attack steps, in order to stop the Rahilda from triggering, but was not able to cast any spells. There was nothing on the board, or any apparent effect, which would prohibit…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Split Standard, Alchemy, and Historic - the community didn't ask for Alch

    There are numerous threads already posted, let me add my voice to the call - REMOVE OR LIMIT ALCHEMY! It has ruined Historic play, just as allowing Standard cards in Historic has.

    Separate the 3 styles, if you feel you must have them; but they should be three SEPARATE formats. Historic should be all non-Standard or Alchemy cards, Alchemy can be its own little world, and Standard can be current Standard format WITHOUT ALCHEMY.

    Alchemy has introduced many NPEs to the Historic (and Standard) venue, read through the comments posted about "Alchemy," here in your threads or on Discords, Twitter,…

    7 votes

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  3. Destroy land cards should be banned

    The purpose of the game is to see who can build a better deck. Destroying lands destroys the game balance. The only counter to a destroy land deck is a counter deck or mana ramp. We shouldnt have to be pidgeonholed into a deck to win.

    Moreover destroying lands is an unspoken taboo that mtg players avoid. If the players hate it so much then why allow it. Come on people, back me up here.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Priority

    The guy I was playing went infinite using Heliod, Sun Crowned, Scurry Oak, and Ajani's Welcome. As the combo continued, my timeouts were used even though I never had priority. When my opponent timed out and the combo finally ended, the game instantly killed me.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. daily win

    At least one daily win is not being tracked from a premier draft win. This might also be a problem with other relevant game modes.
    1. Win in premier draft, notice no credit for daily win
    2. PC

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  6. 8 votes

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  7. Alchemy cards in historic brawl

    1. I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
    2. Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
    3. expected result: i should be able to interact with these cards even though they arent legal in the format.
    4. -
    5. If you found…
    16 votes

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  8. Enable banning players that abuse rope

    Some players abuse the roping system, clearly to annoy the opponent. It's extremely detrimental to the experience and to the community. Yes, you can report players but frankly no one know if anything happens at all after that.

    There should be a feature that if a player ropes every single priority more than 10 times on a game it allows you to ban that player so you don't ever play against that player again.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Loss suffered during matchmaking

    I was in Quick Draft waiting for a game to match. The "cancel" button disappeared as if I had matched. I waited for about a minute, then the "cancel" button reappeared. I cancelled the matchmaker only to find out that a loss had been accrued to that Quick Draft. Can I get my gold/gems back for this?

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Crash at the deck selection screen

    I suggest you to work on and resolve the crash that occurs when I want to change my deck in historic random battle.
    I can't change my deck anymore, the game crash at the selection screen.

    20 votes

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  11. Can't Concede

    I can't offer the opinions of others, but not being able to concede is absolutely ridiculous! You are effectively wasting my time by not allowing this. I don't care if my opponent wants to see his/her win. I don't want to have to sit and wait to start another game or to stop playing because of all of the horrible features you have put in the game that aren't there in table-top magic. You've already done enough to ruin the game, why push it?

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Rank Bug

    I am not gaining rank when I win games, but I am losing rank when I lose, the ranking system is completely broken. This seemed to start when I first played BO3 in Mythic, until then I had only been playing BO1 and everything seemed to be working as expected.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. white color challenge, final duel.

    final duel for the white and black duels doesnt work.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  14. Not earning XP for wins

    So I bought the mastery pass thinking I would actually be able to unlock the whole thing by playing, but I'm not earning ANY XP for wins.

    I managed to unlock a grand total of 1 level today and now I am getting 0 xp.

    If this is not a bug I want my money back. Its either a bug or a scam. I'm hoping its a bug.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Land bug

    Land I played wasn’t actually counted as played. The land was on the table but didn’t give any mana. So I wasn’t able to play spells I needed. After reloading app during the same match I found this land in my hand. Lost Premier draft game because of this :(

    16 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  16. Hullbreaker Horror Should be Banned

    Ok Hullbreaker Horror should be banned because: There are no counter-measures, because there are no cards in the valid sets to solve this issue: 1) I can't search opponent's deck and exile/destroy it. 2) There are no land which can destroy a creature (even there is Hullbreaker can bounce itself) 3) There is no emblem which can protect you from this creature 4) There is no ability counter spell in current valid format. So this card is cheating/bugged/joy killing... I have also this card in my library but I don't like this kind of gameplay. So I think I have…

    41 votes

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  17. Alchemy and Historic

    Suggestion :

    Arena Historic (Bo1) with Achemy/rebalanced cards
    Traditional Historic (Bo3) without Alchemy/rebalanced cards.
    Same for Brawl.

    18 votes

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  18. Matchmaker

    While I realize I'm far from the only one complaining about the matchmaking, I'm still utterly sick of being the butt of this particularly stupid joke. I am playing an Izzet Dragons deck in standard which, due to a lack of sweepers, was particularly vulnerable to mono white aggo. I accept that 25% loss rate and move on... except I'm matched against mono white far more than 25% of the time. Fine... I swap out single target removal for small creature sweepers and immediately stop seeing mono white entirely and suddenly see just as much mono green... the color best…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Experience levels

    I have been playing this for while now and I think there should be a lil more experience orientated. Like I'm a total beginner, I'm not good enough to know exactly what cards can be played with what and what everything means. It seems as though I'm definitely not playing against people of my experience, they all seem way more advanced than me and they kick my *** everytime. I've played over 100 games now and have only won once. That is ridiculous and doesn't give me any incentive to keep playing if I'm always gonna get laid out every…

    7 votes

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  20. Draft

    During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...

    19 votes

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    3 comments  ·  Events  ·  Admin →
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