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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24812 results found

  1. draft

    Picked a "Blitz Atomaton" from draft, the screen went black and I wasn't able to pick my next card for the next two picks of the draft. I was given random cards and the draft continued then as normal.

    1 vote

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  2. bug with new set

    Arena;
    Not the first time I've noticed this. But opponent is able to cast artifact for less than it's cmc.

    Portal to phyrexia was cast with 6 mana in lieu of the 9 cmc require to cast it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Horned Stoneseeker

    Token not sacrificed.

    1 vote

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  4. Unable to cast Moment of Defiance

    My opponent attacked with two creatures. I blocked with Dwarven Forge Chanter and tried to cast Moment of Defiance (instant) before damage. I was unable to cast it and my Dwarf died instead.

    3 votes

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  5. MTGA crashed by Alternate Frame card

    MTGA crash when opponent play Alternare Frame Heliod, Sun-Crowned.
    Opponent field: 3Land only
    graveyard :Soul Warden Soul Warden
    My field:Land only
    graveyard Abrade

    I tried to reconnect to the game, but it crash again while connecting to my opponent.(I heard a entering card SE)

    Could not reconnect until Match was finished.(I lost by AFK)

    My english is bad, so i put native language version

    Hisotoric BO3で対戦中、相手が星座スタイルの太陽冠のヘリオッドをキャストした瞬間にMTGAがクラッシュしました。
    ゲームに再接続しようとしましたが、対戦相手と接続中の画面から盤面にカードが出るSEが聞こえた瞬間に再度クラッシュのループ状態になりました。
    最終的にAFKによるマッチ負けでホーム画面に戻れたのでLogを取ってバグ報告しています。
    バグであれば修正お願い致します。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Anointed Peacekeepe

    Even if you play Anointed Peacekeeper and specify the card name, it does not appear in the selection candidates, so you cannot specify the card.I don't know if it's an input mistake, a problem before inputting, or a bug, so I hope that I can specify the card simply.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Mana symbols appear scrambled on deck screen.

    As per title, the mana symbols that would normally appear at the bottom of the decks are a garbled mess.
    On Windows. No idea how it happened or how to reproduce.
    Screenshot attached.

    3 votes

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  8. slogurk

    [[Slogurk, the Overslime]] is getting exiled from when bouncing via his ability. Possibly from exile effects that say "If that creature would die this turn, exile it instead", as I just had it happen from him getting Obliterating Bolted down to 2, then bouncing before he could die.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Incorrect amount of losses

    11/26 Draft run ended prematurely at a 2-2 record while reporting that I had three losses. Only four games are found in the logs for today.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  10. Steel Exemplar

    steel exemplar does not get the additional +1/+1 when it should have because i paid the correct number of colored manas. The +1/+1 bonus is not triggering.

    2 votes

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  11. Forced rope after playing Thran Portal from Reckless Impulse’s exile

    While playing on iPhone mobile client the game ropes and forces you to use all your timeouts after playing a Thran Portal from exile via Reckless Impulse. A selection screen should appear asking what color Thran Portal should be but instead you rope and Plains is automatically selected. This happened twice to me causing me to lose 1 game. Was lucky to win the second.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Cheating

    A player gans a lot of life with no reason.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Krenko, Tin Street Kingpin causes client to crash

    Playing in gladiator on arena.
    Windows 10 HOME
    OS build 19045.2251
    Processor AMD Ryzen 3 1200 Quad-Core Processor 3.10 GHz
    Installed RAM 8.00 GB

    When playing "Krenko, Tin Street Kingpin" my client crashes.
    Has happened at least four times.
    Last instance was after rebooting my computer and running no other applications other than the client and AVG.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Lighting Strike

    My game crashes every time someone casts Lightning Strike. I'm on PC. Don't know what is going on, its happened 6-7 times. Logs below. Game also wont close when I exit.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Steel Seraph

    When you assign Flying to a creature using Steel Seraph ability, it assigns lifelink instead. Has happened 3 times now.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Alchemy/Standard menu

    Please change the default choice when selecting the menu back to Standard from Alchemy. If people wanted Alchemy you wouldn't have to trick people into playing it.

    1 vote

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  17. Saheeli, Filigree Master/Blackbalde Reforged Bug

    I was playing sealed on PC. I used Saheeli, Filigree Master's +1 and tapped Blackblade Reforged. I was instantly dealt 13 damage to my 12 life and the game ended. Nothing triggered, I just took damage and the game ended. Blackblade Reforged was giving +13/+13 at the time. I didn't get a screenshot of the board because it just instantly jumped to the defeat screen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Pilot (crews as though its power were 2 or greater) can't crew Surgehacker Mech (Crew4)

    I couldn't activate Surgehacker Mech crew ability even having a Pilot token that should be able to do it
    Recorded: https://youtu.be/gbn31Ilvmjs?t=3528

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. BUG- Life count , card abilities and power/defense missing

    experiencing this as a recurring problem over the last few weeks making the game unplayable

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. 1 vote

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