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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28713 results found

  1. matchmaking

    The way this game combines match making rank and tiered ranks is really weird. Worse, the match making rank is hidden, meaning there is no way to know how good you are or if you are getting better.

    Usually your goal in a competitive game is to increase your match making rank. That is how you know how good you are.

    Tiered ranks work equally well. You move up ranks when you win more games than lose, and move down ranks when you lose more than win.

    Both methods help you find a sweet spot where you win roughly 50%…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Incorrect rules interactions

    I played "Drag to the bottom" for -3/-3 to all creatures until end of turn, my opponents creature died and the Creature Equipment 1/1 previously attached to it, remained on the battlefield despite the until end of turn effect should have killed it also once it became a creature again when unattached.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Game frozen resulting in loss

    Upon activating Hall of Storm Giants ability to attack for lethal, the game froze. Then, all my lands were tapped and my turn passed, resulting in the opponent attacking for lethal and winning.
    I ask for a compensation.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. hullbreaker horror flash doesn't work

    It happened mutliple times where i couldn't cast my hullbreaker horror during my oppononent turn even though it has flash, i had the mana and no other ability where conflicting with the flash ability

    3 votes

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  5. WHALES UP IN HERE.....???!!!

    DEAR DEV'S,
    MY PROBLEM IS THAT IT SEEMS LIKE THERE ARE ALOT OF WHALES PLAYING THIS GAME, WHICH LEADS TO FAVORITIZM SIMPLY BECAUSE THEY SPEND THE MONEY TO GET THAT FAVORITISM. I UNDERSTAND THAT. I'M A BROKE BOY THAT HAS BEEN ON THIS GAME SINCE THE BEGINING. I'LL NEVER STOP BECAUSE IT IS SO FLIPPIN FANTASTIC. I SLOWLY BUILD DECKS WITH THE WILDS I WIN. MOST OF MY DECKS ARE DEVESTATING WHEN I PLAY THEM IN DIRECT GAMES WITH FRIENDS. IT SEEMS MORE EVENLY MATCH IN THAT ARENA. SO, WITH WHAT I SAID IN MIND, I WILL TURN TO MY…

    1 vote

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  6. クリーチャー

    超兵士の機動能力が何回でも使える。
    3マナタップなのに 4マナのみでタップしないでも使える。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Jogun Defends the Temple Bug

    On PC if you have two of these sagas out and at the beginning of the turn one turns into a creature and the other puts a +1+1 counter on up to two target creatures -- you can never order the triggers to apply the +1+1 counter to the saga creature. The +1+1 counter triggers first even when ordering it to "last" in the trigger order.

    2 votes

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  8. A USE FOR COMMON & UNCOMMON WILDCARDS (EXCHANGE FOR RARE OR MYTHIC)

    Dear Magicians,

    Since the very beginning of the game, I accumulate common and uncommon wildcards. I have almost no use for them. Why not allow to exchange these wildcards for rare and mythic wildcards. For example:
    200 common cards = 1 rare
    100 uncommon = 1 rare
    400 common = 1 mythic
    200 uncommon = 1 mythic

    I hope you will consider this idea.
    Thank you.

    Julien

    1 vote

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  9. 2 votes

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  10. キューブドラフトに勝利したのになぜか敗北も同時に進み、そのまま敗退になった。

    アリーナ版キューブドラフトにて、1勝2敗の状態でゲームを開始し、その後勝利したにもかかわらず、2勝3敗の状態になり、キューブドラフトがそのまま敗退扱いになった。

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Compound Fracture

    It would be very helpful if the card Compound Fracture displayed the number of other copies of Compound Fracture that are in your graveyard. This would make it easier to tell if it will apply any additional -1/-1's when cast. Something similar to the way Tribute To Urborg, which shows how many Instants/Sorceries are in your graveyard.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. I CANT SEE NUMBERS

    HOLA BUENAS, NO PUEDO VER LOS DETALLES DE LA CARTA, EXACTAMENTE EL ATAQUE Y LAS VIDAS.

    1 vote

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  13. Jarsyl, Dark age Scion

    Unable to play 1 mana cost card from graveyard.

    1 vote

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  14. Etchings of the Chosen Doesn't Have Shrine as a creature type

    Since Neon Dynasty, Shrine has been a creature type. Etchings of the Chosen, doesn't have it as an option. Which is sad tbh.
    Knowing Wizards they will ignore this.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. problem with healer deck white

    the game ended me as if i was AFK :

    enemy was playing buff by heal creatures - the problem was when he was resolving like 100+ actions -> the game started MY timeout while he was still resolving his actions + it spend all my timeouts + i wasnt able even to act to select my defenders while his attackers was going thru thanks to that -> but the biggest problem was when the game ended my as if i concede lost by AFK cause of that .... so solve it please cause this is !@$%

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Farewell / Brawl Interaction

    I was playing Brawl today and had my commander in the graveyard for future play. I played Farewell and chose to exile my graveyard but I was not given the option to put my commander back into the command zone via 'whenever a commander changes zones' rule. I'm assuming Brawl is just a 60 card standard variant of Commander so I believe that rule to exist but I could be wrong. Either there is a bug with Farewell or you guys should really implicate the change zones rule from commander. My commander was Elas il-Kor, sadistic pilgrim if that is…

    1 vote

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  17. Didn't receive priority after Mishra's Foundry activated

    While my opponent had one creature out but also a Mishra's Foundry in their lands, I cast Invoke Despair. As I expected, they turned Mishra's Foundry into a creature, so that they could sacrifice it instead. I was going to react by getting rid of their Mishra's Foundry--but it went straight into allowing them to make their Invoke Despair selections. Doesn't the game usually give priority (without entering Full Control) if the opponent casts a spell/activates an ability? It cost me the game. Thanks.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Baral's cost reduction didn't affect a counter spell

    I tried using an Urza's Rebuff, with a Baral, Chief of Compliance on the battlefield, with nothing that would increase the mana cost, yet the cost reduction didn't go into effect

    1 vote

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  19. BUG: Brothers War Duplicate protection

    I have collected all Rares in [The Brothers War], and so I began opening packs for [Brothers War Alchemy]

    I only have 1/3 rares in [Brothers War Alchemy] but when I open packs I am being given 20 gems & no Rare! I am very upset.

    this has happened 5-10 times now.... if it was 1 in 100 i could overlook or assume i've made a mistake.... but this is frequent; I am not receiving the product I'm paying for.

    5 votes

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    0 comments  ·  Store  ·  Admin →
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  20. Game wont run keeps lagging out and crashes

    Game wont load and lags out constantly with the new update.

    Haven't been able to play since the update.

    When will this be fixed?

    3 votes

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