MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24599 results found
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Audio Bug: Audio desyncs then no audio
Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.
542 votes -
Jump In and Starter Deck Duels matchmaking issue?
After today's update, if you attempt to play in the Jump In or Starter Deck Duel formats, you just wait indefinitely on the matchmaking screen (5+ minutes).
If, however, you enter something like Historic Play and select one of the starter decks, you are able to find a match pretty quickly, so the problem seems to be with the specific Jump In and Starter Deck Duel "environments."
6 votes -
Sideboard only showing 4/15 cards when in deckbuilding
I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.
8 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
12 votes -
Bug in Direct Challenge mode
Unable to play in Direct Challenge Mode tonight with my wife. Other formats (such as Midweek Magic) worked fine, but DC mode just timed out with "network error" bug
23 votes -
Faith Unbroken bug
An opponent exiled my creature with Faith Unbroken and later bounced the creature that Faith Unbroken was attached to. However despite leaving the battlefield Faith Unbroken did not return my creature.
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97 votes -
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Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
50 votes -
MTG Arena Games Crashing Since 2024.33.71 Patch on iPad/IOS
MTG Arena has worked perfectly for me on my iPad (IOS) up until the 2024.33.71 patch yesterday. Since the patch, when I play a game, I quickly crash to "desktop". When I log back in, I return to the game only to crash back to desktop immediately. Restarting the device does not help. Never had a problem like this prior to the patch. Outside of actual games, Arena seems to be working normally.
11 votes -
Daily Deal packs do not give Golden pack progress
I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.
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44 votes -
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Game keeps bugging out when i have 100's to 1000's of mana. Doppelgang and white suns twilight
i just had thousands of mana and tried to use white suns Twilight and it wouldn't let me use it even though i had thousands of mana so it ran the timer and i lost cause it just wont let me use the mana i clearly have. same with doppelgang. i use 4-5 copies of virtue of strength and i guess its just to much for this **** game to handle >:(
11 votes -
Glowing Reach symbol is a bit excessive
You already have an ability reminder icon on the card itself. Surely part of playing the game is looking at what abilities your opponents permanents have? It's right there..
Anyway, regardless of that, can you maybe make it glow for the first round of combat on their turn only? After that it's pretty annoying visual guff that just gets in the way and is distracting. Like, we get it, you got reach, incredible, move on.
Seems like you have "fixed" an issue that didn't exist with an effect that is simply annoying and should at most be an optional thing.
…
6 votes -
Flash abilities activate while cloaked with Cryptic Coat
Friend was playing explorer and rattlechains was cloaked with Cryptic Coat. Rattlechains ability to give spirits flash was still activated even while flipped down with Cryptic Coat
7 votes -
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
version 2024.34.10.5192.1053153
12 votes -
Kamigawa Neon Dynasty full art lands with stylized kanji are not being displayed correctly after most recent update
Kamigawa Neon Dynasty full art lands with stylized kanji are not being displayed correctly in matches and the deckbuilder. The kanji and mana symbol textures on these lands are completely missing.
13 votes -
Error Updating Data: Please check your connection and try again.
I cannot login to my account on ios, android, or PC. This is extremely disappointing as I have been looking forward to playing KTK limited ever since it was announced. Please fix this!
The full error message is: "Error Updating Data: Please check your connection and try again."
Despite this message my internet connection is fine and it is working in every other way. My son has even been able to sign into Arena on his account!
19 votes -
Ashaya, Soul of the Wild and Mythweaver Poq infinite loop
If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.
17 votes -
Frequent Crash
MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.
I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.
I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…
11 votes -
80 votes
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Sparky bug in main menu
Sparky continues to say the phrase that I went through training with single-color decks. Moreover, he says this phrase every time I go to the main menu. I completed the event with two-color decks and in the settings menu I chose to complete the training. All two-color decks have been transferred to my deck database. But Sparky keeps saying this phrase when entering the main menu. This is a little annoying
15 votes -
Bug: Multiple Activations of Prarie Dog Do Not Stack
I activated Prarie Dog twice and only got 2 counters at end step instead of 3. This is contrary to the ruling on Gatherer: "You can activate Prairie Dog’s last ability multiple times in a single turn. If it resolves twice, the number of +1/+1 counters put on a creature you control is two plus the original number."
This caused me to outright lose one draft game whereby my only creature was an 11/11 Prarie Dog (not 12/12 or more due to only 1 counter per turn) to exactly 11 damage. And aid in my loss of at least two…7 votes
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