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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5760 results found

  1. Incorrect game loss due to Inactivity on opponent's infinite combo

    I loss due to inactivity because I passed while my opponent was performing an infinite combo. (Heliod, Sun-Crowned with Scurry Oak and any Life gain on creature ETB)
    I had Platinum Angel out and would have won but the game forfeited on my turn due to inactivity.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Black screen on Launch

    Black screen on Launch - Aug 11, update

    27 votes

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  3. Frequent Game Freezes

    About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.

    I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. rigged

    **** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Hacking or cheating

    First turn this 7 mana card comes out?? Come on. Their first land isn’t even tapped.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 31 votes

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    8 comments  ·  Events  ·  Admin →
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  7. draft

    quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.

    12 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Opponent's triggers caused my timer to run out instead of their own

    My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. 32 votes

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  10. Exquisite blood and marauding priest

    Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede

    32 votes

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  11. Griefing/Roping is ruining the game.

    Players roping while losing without being penalized is the second most obnoxious thing in this game after the rigged matchmaking, we're already tired of reporting this abusing behavior, when are you going to do something about it?!

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Bought Mythic Pack, got a Rare wildcard

    I purchased a new SNC mythic pack using 1300 gold, when I opened it, I got a rare wildcard. That doesn't seem right to me. I figure it is a bug, but if this is how it can work, you should fix it. Worse case you should get a mythic WC.

    31 votes

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    8 comments  ·  Store  ·  Admin →
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  13. alchemy

    A way to disable those alchemy card and be able to play magic the gathering on magic arena?

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Can’t block in tutorial

    Can’t assign blockers in tutorial. Tried restarting multiple times and nothing changes. Apparently this is an ongoing issue with others also. Why don’t they fix this?

    41 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  15. Alchemy setup

    The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Omniscience draft ridiculous

    It's common that opponent draw the whole deck in 3 turns, or is plenty of drawing tools in the deck. This event is rigged!!

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  17. drawing lands only

    I'm drawing lands only, two games in a row. played 19 turns, drew 17 lands... next game I drew 13 lands out of 15 cards... It's not fun! It doesnt happen in paper magic. Is it something wrong with the game today? Game also froze while oppoent turn but I lost my ranks because I quit the game after 4 hours. Can you Wizards fix these problems. We are using money on your product and all we get back are losses.

    36 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Remove Alchemy cardd from Historic/Brawl formats.

    I need to express my extreme dissatisfaction with MTGA/WOTC product Alchemy and request that you remove the cards from the historic and brawl formats.
    I understand people like Alchemy, and so they should play the Alchemy format. They should not be allowed to dominate other formats with these cards.
    I am INCREDIBLY distressed when ever I have to endure this inordinate disadvantage. I feel like all the time I spent building decks is wasted when playing Historic Brawl and a card hits the board that has onboard tutor effects, or allows a player to pull from a wish board/side board…

    72 votes

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  19. Game Engine Screwed Up regarding lands/shuffling

    The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.

    I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.

    37 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  20. Game crashes whenever Mox Amber is played

    Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table

    14 votes

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    8 comments  ·  Gameplay  ·  Admin →
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