MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9665 results found
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Card Disappears from pool
First SNC Quick draft. P3P14 picked Raffine's Guidance. Card dissapeared from my pool when it came to deck building
19 votes -
Sideboard bug
Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.
Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.
I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue…
9 votes -
card frozen on stack
Playing on the iPhone (11). went to cast elite spellbinder and the game lost connection for a second. when it re connected the spellbinder was stuck on the stack position. play proceeded normally but I could not interact with the spellbinder. it would highlight blue at the start of my turn like other cards in your hand you can cast, but then it would go away if i did anything. card was still on the stack when game ended.
9 votes -
Infinite turn loop
Ran into an infinite turn loop. Uses the new Oracle of the Alpha's Time loop, Shigeki, Jukai Visionary, and a card that can draw Shigeki from the graveyard (Urborg Repossession) and any creature that can attack and deal damage or maybe like a card that deals damage to player also. Not sure how hard it is to reproduce but i had it beat me twice in two matches in a row. If this is a design choice fine but not sure on stances of infinite loops so figured id bring it to someones attention.
7 votes -
Crew/ Blood token sacrifice bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
9 votes -
MTG Arena hangs when trying to exit game (only happens when run from Epic Games launcher)
MTG Arena shouldn't hang when I'm done playing! Has been happening constantly since updating the Epic game launcher last week. When running MTGA.exe directly from the install location, the issue doesn't occur, so it seems to be related to the EGS launcher.
NOTE: other games launched from EGS do not have any such issue...Windows 10 Pro, Ryzen 5600, 32GB RAM, NVidia 3060ti
44 votes -
Stuck at black screen after restarting arena after game freeze
Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
Platform: iOS
Expected result: End up in the game lobby6 votes -
March of Swirling Mist
During a sealed event for neon dynasty, the card 'March of Swirling Mist' failed to do anything, costing me a game. I selected a value for x, paid the mana, and it didn't let me pick creatures to phase out.
27 votes -
cosmos elixir
In French, there exists 2 versions of "Cosmos Elixir", only one in English.
But in game, even when the 1st Version is played on battefield (1 life + scry 1) it's the second version that is applied (2 life).
5 votes -
Ban Minion of the mighty
I would like someone to answer me …is it normal that I lose my match just able to play a land and a creature ?
Do. U think it’s nice enjoy this kind of games ?
22 damages while I have time only to play one land ?
Ok the game is fast but this is comic ridicolous..it’s something the players will leave the game because it’s unreal
13 votes -
Cant Challenge Player
Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon
5 votes -
Remove Alchemy cardd from Historic/Brawl formats.
I need to express my extreme dissatisfaction with MTGA/WOTC product Alchemy and request that you remove the cards from the historic and brawl formats.
I understand people like Alchemy, and so they should play the Alchemy format. They should not be allowed to dominate other formats with these cards.
I am INCREDIBLY distressed when ever I have to endure this inordinate disadvantage. I feel like all the time I spent building decks is wasted when playing Historic Brawl and a card hits the board that has onboard tutor effects, or allows a player to pull from a wish board/side board…33 votes -
Can’t Target Sheoldred, the Apocalypse
Can’t target Sheoldred, the Apocalypse with neither Infernal Grasp nor Soul Transfer. Could target all other creatures.
6 votes -
デッキのインポートが正しく動かない
バージョン2022.20.1.4318.962619
日本語版、デッキのインポートが正しく動かない切り崩し (DMU) 89
冥府の掌握 (MID) 107のインポートがエラーになる
デッキをエクスポートしてすぐインポートしてもエラーになる7 votes -
Server Connection Issue
I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…
5 votes -
Please don't have rebalances done for Alchemy affect Historic
Changes to ban/suspend/rebalance cards in Alchemy should have no impact on the cards in Historic.
If a card is problematic in historic and you want to re-balance it specifically with that format in mind rather then ban it then I'm fine with that (though not everyone is).
As a historic player I get excited for the most powerful cards that come out with each standard set since they are the most likely to be playable in historic. But them being powerful also means they are now the most likely cards to be nerfed based on Alchemy power level which dampens…
60 votes -
#leavehistoricalone
i dont care about standard or alchemy - do what you want with this formats. but leave historic alone. dont make it a life format, no rebalancing of cards, do not shove digital only cards down our throat. nobody asked for this. we want quality of life features, we want a better economy and we want pioneer. stop messing around. give us a non rotatind place to play with our cards, and most important STOP IT with this digital only cards nonsense!
61 votes -
jump in win not counted
I won a jump in game but did not get the 1 win reward. It did not count towards the daily win either.
18 votes -
"Set collection" tracker should only include cards actually in packs.
According to the set collection tracker, I am missing 13 cards from Kaldheim. So if I want to finish my collection, I should buy Kaldheim packs, right?
As it turns out, those 13 cards are special uncommons from Kaldheim theme boosters. I can buy all the Kaldheim packs I want, and it won't make one iota of difference towards the Set Collection tracker.
This feels horribly misleading. The Set Collection should only track the cards that are actually in packs.
6 votes -
Issues Challenging Friends from Friends List
I'm able to challenge a friend to one game. Afterwards, I am unable to challenge them again or receive challenges from others. Posting log to support.
6 votes
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