MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10147 results found
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Disconnected Mid-match
- Be in a match. Lose connection even momentarily
- iOS
- Get kicked out of the match. Sometimes restarting the client enables me to reconnect. Other times it does not.
- Not get kicked out in the first place or at the very least make it easy to reconnect.
- Not much to show. It brings me back to the match screen and only records it as a loss later.
- As mentioned, sometimes closing the game and reopening it allows me to reconnect.
All in all, a very frustrating experience. Makes me not want to play the game at home.
3 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
6 votes -
Card Static Prison Bugged
When my opponent sacrificed "Static Prison" instead of paying an energy counter, my creature stayed in exile. The enchantment is supposed to return the nonland permanent after leaving the battlefield, so this card is bugged. This was in historic ranked (platinum), and it lost me the game (the exiled card was a combo piece).
I'd appreciate it if this bug could be addressed!
1 vote -
Game failed to end while I responded to a trigger - Hardbristle Bandit
My opponent conceded while I responded to my own trigger. The game did not end. Image attached.
Stack:
Festering Gulch
Blood *******
[tap] Hardbristle Bandit1 vote -
Who do you think it was at Wizards of the Coast, Inc. that turned this game into one that relies solely on luck?
Who do you think it was at Wizards of the Coast, Inc. that turned this game into one that relies solely on luck?
1 vote -
Mana Flood
The last 2 days I have been trying to rank up a bit more in limited before the season closes. However, almost every game I've lost (basically all of them) have been do to not seeing spells in draws past turn 4 or 5. I'll have a good board state but then draw nothing but lands for the next 5 or 6 turns minimum which leads to me falling behind. This wasn't an issue until a couple days ago so what happened? I have won I think 4 maybe 5 quick draft games in the last 2 days despite playing…
1 vote -
start any match
Can't play any game in the Arena. I try to start any game, but there is a screen of "entering Match" but it is infinite or just returnes to the main menu after a minute.
1 vote -
Danitha, Benalia's Hope and Graveyard
Today, during a Standard ranked game on Mtg Arena, my opponent casted "Danitha, Benalia's Hope", it entered the battlefield and triggered its ability on a enchantment from the graveyard but I didnt receive any possibility to trigger my "Soul-Guide Lantern" and exile his graveyard in response.
I lost the game for this, pls fix.
1 vote -
Pioneer Masters on gatherer.wizards.com
The MTG Arena set Pioneer Masters is not yet listed on the Gatherer database. Some of the cards introduced in MTG Arena with this set have incorrect format legality information. e.g. Day's Undoing is shown as not legal in Historic format.
1 vote -
Golbez bugged
I'm playing a draft deck with Golbez, Crystal Collector. Arena seems to be bugged and missed his end step trigger twice when I had 4 treasure tokens on board and plenty of creatures in my graveyard. The trigger happened once early in the game, but seems to have been skipped over the following two times. Treasure tokens were from Sidequest: Hunt the Mark if it makes any difference.
I did not lose the game, but would have been extremely frustrated if I had.1 vote -
Bug with Crystal Fragments effect selection
It's my second game in a row where I want to use the effect of my Crystal Fragments card that I played, and I'm blocked, when I click the selection doesn't work, the cancel doesn't work, I can't do anything and I lose on TimeOut
1 vote -
switches to windowed mode
My idea is a fullscreen mode that stays in full screen even when a game starts, rather than auomatically switching to windowed mode
1 vote -
リミッテドブレイクを使用するとプログラムが応答なしになる。
クイックドラフトＦＦ中に発生。使用すると９０％くらいで止まります、他のカードでは起こりません。
再起動時には選択画面になっており、ログを取っても無意味と考えてありません。1 vote -
Product Suggestion
Product Suggestion – Improve Secret Lair Availability with a Limited + Print-on-Demand Model
Summary:
Secret Lair drops have become a central part of Magic: The Gathering’s product lineup, but the current limited print model is inadvertently harming customer access and long-term brand loyalty. I propose a hybrid solution, inspired by The Professor of Tolarian Community College (source: YouTube – “This Secret Lair Problem Will Destroy Magic The Gathering”): implement a two-stage model with an initial limited print run for fast shipping, followed by a time-gated print-on-demand (POD) option for wider accessibility.The Problem with the Current Model
Secret Lairs are…1 vote -
Spectacle of Destruction Timing Out
I have spectacle of Destruction out. My opponent has the Elesh Norn that gives all my creatures-2/-2. I created 200 1/1 tokens that all die to SBA. The 200+ triggers of the spectacle of destruction take forever to complete. I ended up using all of my timers and then it started using my opponents, and neither of us could do anything about it. I am unsure what happens when my opponents timer runs out, because they scooped before that happened.
1 vote -
Sideboarding completely skipped after game 1
Sideboarding was completely skipped after game one.
We went directly to game 2. I've never seen that happen before. Judging by our respective initial play delays starting game 2, I suspect both of us also experienced the same bug.
Both games, otherwise, played normally.
Log file attached. No screenshots as, sadly, there's nothing to screen-shot with this behavior.
1 vote -
Inspecting graveyard bug
while inspecting opponent graveyard I get stucked as you can see in the screenshot.
The cards are displayed overlapped and if i click "done" nothing happens.
This happen to me 2 games in a row against reanimator decks, so maybe some cards in that deck triggers the bug.
I can only concede or quit the app when it occurs and it is pretty annoying.1 vote -
Nicol bolas
When "Nicol Bolas, the Ravager" enters the board the game is crashing under Android 15.
1 vote -
Nicol
When "Nicol Bolas, the Ravager" enters the board the game is crashing under Android 15.
1 vote -
Game crashes very often resulting in loss
Several game crashed during premier draft events both on mobile and PC. This happened several times (over the past 4 drafts). Once the game crashes you're back on the event page and the crashed doesn't result in a loss or a win but after you play another game it will add a loss to your score. This makes the event unplayable and made me waste 6.000 gems. I demand to be refounded. Thank you
6 votes
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