MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9156 results found
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No gold upon quest completion
Today, after clearing two quests in a row, in a game that resulted in a crash for unknown reasons (the game suddenly crashed when I played Finale of Promise), I fulfilled the requirements for two of the three quests I had in stock. Upon reopening the game and checking the quest progression, I noticed that the quest weren't there anymore and so wasn't the gold. In short: I cleared two quests in a crashing game and got no gold.
6 votes -
Draw Bug
I was rank 644 around 1:50PM and wanted to play a match to help solidify my rank. The queuing time was longer than normal and when I connected it said I got a draw. I checked my rank and went done 300 ranks. So close to the season end it seems obscenely unfair that my qualification is now in jeopardy because of a bug.
30 votes -
Tibalts Trickery Ban
I'm tired of having turn two mountains dropped on my head. The latest was during a historic game where somehow, the opponent mulled down to 3 cards, and played a land first. I used my first turn to thought seize a Trickery from their hand. Next turn they draw Trickery and counter a spell, then somehow land an Ugin and Ulamog on the field at the same time. Totally fair with how little effort and engenuity is needed for this to work. Reminds me of the old days when people tricked out Emrakul turn two in modern with various cards.…
21 votes -
Banned cards
I used wild cards to craft a card I didn’t know was banned. There should be a way to tell the player that the card is banned before crafting it. It only informed me after I had used 4 rare wild cards. Please fix this and thank you.
12 votes -
Exquisite Blood and Marauding Blight Priest infinitely trigger each other
I've noticed in games lately that Exquisite Blood and Marauding Blight Priest have a very unique interaction where one causes you to gain life whenever you do damage, and one causes you to do damage whenever you gain life, causing one to trigger the other over and over infinitely until the other player loses the game. This means that having a 4 cost and a 5 cost black card, as well as ANY card that causes you to gain life OR deal damage, means you immediately win the game with no possibility of a counter, and can go from 20…
23 votes -
A player had unlimited turns by using two cards, grinning ignus and birgi, god of storytelling.
My opponent just kept on return and casting without limits in 1 turn! What the ****. Poor game balance, this is a bug. Because they had unlimited turns, they were able to kill me. So stupid, who thought a card combo like that would be fair.
10 votes -
Bug: Infinitre Loading initial scene
Steps to reproduce:
1. start MTG arena version 2021.3.22.3536 (3536.856069).
2. wait for game to load main screen
3. infinite loading initial scene.Uninstall game.
Reinstall game.
Play game.
Reboot PC.
Play game -> loading initial scene loop16 votes -
unable to move cards to block attack
In 1st phase of tutorial & unable to block... therefore unable to move any further in the game :s
5 votes -
Daily/Weekly reward not counting wins
I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.
I can add screenshots as needed
11 votes -
No Friends on Friends List/Cannot Direct Challenge
My Friend’s list shows as 0 online at all times. I cannot even see my friends at all. Furthermore, I cannot direct challenge anyone. The play button remains greyed out even when the name and number are input correctly.
This is on iOS.
14 votes -
error japanese card text
惑乱スプライト/催眠の輝き のテキストに誤植があります。
誤「マナ総量が3以上の」
正「マナ総量が3以下の」
実際に、3マナ以上の呪文を対象にとれませんでした。13 votes -
Please allow users to save their preferred online status.
MTG Arena previously allowed users to choose their default status (online, offline, busy) and saved the setting for future use. Now when you log in, the status defaults to "Online" even if you change the status to "Offline" prior to closing. I liked the ability to control whether others saw me as online or not. Can we please get this back?
11 votes -
Feature to Report players
I am constantly matched against people who, when they're losing, use all 3 or how many ever they have of the 30 second time outs to just troll and make me waste my time. There needs to be a report feature where toxic players such as them receive some sort of penalty to discourage the action. It happens to me so often its ridiculous. especially since I try to burn through my turns as fast as possible or even concede if I know I will loose.
Please , and thank you!
- Samurai Cope41 votes -
Sportsmanship and leaving a losing game by timing out
Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.
But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.
It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…
20 votes -
no more 750 daily challenges
As of the last two updates, I am unable to receive any 750 daily challenges. Even after a challenge swap, I only receive a 500 daily challenge. How can this be remedied?
5 votes -
Mac Resolution issue
The resolution is not working properly for Mac. Can only run in windowed mode. Need to fix resolution to accommodate fullscreen.
47 votes -
Massive lag
I've started experiencing constant lag that can not be on my end. My speed is 50+ Mbps with a speed test ping of 20. Every action is taking ages before the game server recognizes that an action needs to take place. I have watched as it take 5 seconds between playing a scry land and the scry actually starting. This has only started in the last few days.
This is terrible to play and I can only imagine is terrible for my opponent also.
15 votes -
Allow Sparky to use already built deck that we own
Would be nice to make Sparky use the decks we built to test a deck againt another or having it use a random deck from ours.
10 votes -
Receiving a Mythic Rare wildcard in an opened pack did not increase my number of available Mythic Rare wildcards
This week I opened a pack that I had purchased in the store. It contained a Mythic Rare wildcard. Before opening that pack, I had 5 Mythic Rare wildcards available. After opening the pack, I still had 5 available; it did not increase as it should have. Playing on PC. One-time issue.
14 votes -
Crazy idea, but, how about the feedback section actually letting you give feedback.
As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.
29 votes
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