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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10070 results found

  1. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    10 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  2. 23 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. MTGA is crashing very often

    MTGA is crashing every time I play.
    It may be during a draft or a match.

    It crashes often when I want to start a match. When my opponent is found, a new window "game crash". I have to restart MTGA and sometimes the match is already lost. Today it crashed at the end of game 1 before sideboarding and I never could log again.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Error de Red

    Cuando juego una partida contra otro jugador y termina, no me deja volver a jugar y me sale ese error, me deja jugar a Desafíos de colores pero jugar contra otro jugador no me deja hasta que cierre el juego y vuelva a entrar

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    35 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  6. Game defeat without a reason

    My Premier Draft game ended with defeat randomly at the start of my turn, 15 turns in to a game. No explanation was given, and there was no reason for the defeat. What gives?

    28 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Draft games more likely to get mana *****

    In draft games it is very likely that you will get a scewed draw, generally I find it is to the side of not enough lands.

    I have missed the third land draw many games.. this leads to losing most of the time. The last 3 drafts i've played i've had mana ***** in 6 games of 15... that's a ridiculous amount for a deck of 40 cards with 16 lands.

    This is still happening, my latest foray into draft, 4 games, mana flood 8 lands 13 cards, mana screw only 2 lands for several turns. mana screw again and…

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. 223 votes

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  9. Sideboarding not saved in Bo3 Matches

    Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Opponent able to pay mana cost for mystical dispute without open mana

    Opponent able to pay mana cost for mystical dispute without open mana

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. ドラフトの対戦中にフリーズ

    対戦中にフリーズし、敗北扱いになりました。
    敗戦数はそのままになるのでしょうか?

    19 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  13. Single click while drafting automatically takes the card instead of reserving it

    Whiled drafting, a single left click on a card will normally reserve the card. At least 3 times now I have clicked on a card and it is automatically taken instead of being reserved.

    49 votes

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    8 comments  ·  Events  ·  Admin →
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  14. draft deck missing

    In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.

    122 votes

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    80 comments  ·  Events  ·  Admin →
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  15. Card stuck to mouse pointer during Draft

    So... i paid to play a draft, and i missed one card pick because a card got stuck on my mouse pointer, very frustrating

    42 votes

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  16. no mastery experience for daily wins

    After the update today, I'm not receiving mastery experience for daily wins. I got wins 9-14 and the whole time my mastery tree was sitting at 975/1000 xp and never went up after the wins.

    179 votes

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    78 comments  ·  Gameplay  ·  Admin →
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  17. Unable to sideboard, "Done" has no effect, game continues after timeout

    Unable to sideboard. "Done" button does nothing. Deck contains no cards. Timer freezes. Can switch to battlefield with "View Battlefield".
    Game continues after timeout (can be seen in battlefield view)
    In sideboarding view program variable names appear like "Username1" " LongUserName" and under deck name "{currentQuantity}/{expectedQuantity}"

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. 372 votes

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    145 comments  ·  Events  ·  Admin →
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  19. 47 votes

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    6 comments  ·  Events  ·  Admin →
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  20. "Unable to complete draft pick" bug in premier draft

    During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.

    69 votes

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    12 comments  ·  Events  ·  Admin →
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