MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9099 results found
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Game doesnt draw cards during start of the game, resulting in nothing happening and the timer running out untill i got a loss
Game starts normaly but when the mulligan is supposed to happen nothing was shown. Therefor the timer just ren out and it told my i had no interaction with the game and therefor i would consede resulting in a loss. and therefor a potentioal loss of bought gems..
6 votes -
"Unable to get collection" on PC most of the time since FDN update
Since the FDN update, when I open the app it would go through the following:
- Splash screen (with the Tinybones art)
- Spinner with "Waiting for Server"
- Either blank screen or "Nework Error" "Unable to get collection. Please try again later"
There was one day I was able to enter the game and play, but only that day
6 votes -
Bug with bandit's talent last effect
Since the last update, the bandit talent card has a bug with his last effect that trigger and will draw a card even if no player has one or fewer cards in hand
Tha's quite annoying especially in the ranked ladder
6 votes -
rigged
I've just played 17 games in a row where I've had no shot of winning at all.
6 votes -
crash on finding opponent
Sometimes the game crashes when it finds an opponent. Upon launching the client and the game tries to join the match it progress it crashes again.
6 votes -
Arena shuffler issues on recent patches
In the past few patches, the shuffler has been noticeably worse in all formats (I play bo1, bo3, and draft). Today was the final straw as for all of my draft games I either could not draw a land or only drew lands, and it has been incredibly frustrating to have rng so poor that I do not see an equivalent in paper. The shuffler did not have these issue about 4-6 months ago, but something in the recent patches has made things significantly worse. Was hoping it would get fixed with time but it has not
6 votes -
"Unable to get collection" error message
The infamous "unable to get collection" error message is back, which is preventing me from accessing the main menu.
I'm unable to connect to MTGA on both iOS 18.1 and macOS 15.1
The following troubleshooting steps haven't resolved the issue:
- Restarted MTGA app
- Logged out + back in to MTGA
- Tried macOS app + Epic Games Launcher
- Tried wifi and 5G connection
- Restarted PC + mobile
- Flushed DNS
6 votes -
IPv6 not supported
Magic the Gathering Arena fails to connect to servers when a network supports IPv6. Disabling IPv6 on my machine allows me to connect; however, in the year 2024, you should have servers that support IPv6.
6 votes -
not draw land
6 bo3 games, 4 mulligan games to 5 with a one land.
2 games with mulligan to 6, not land or two land.
with a deck of 26 lands.
It's not fun to lose because the arena doesn't work with lands or MTG Arena does it so you lose your win rate6 votes -
why do I get put against the perfect counter every game in unranked?
every game in unranked is against something that has the perfect response immediately, even the decks that are over 100 cards? Garbage game is rigged so hard at this point it is not even enjoyable, when will wizards address the extremely sorry state that their matchmaker and shuffler is in?
6 votes -
Ghalta crash
Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.
6 votes -
kicked me off game while drafting
game froze while drafting
6 votes -
Hexproof but still a target
Burn spells hitting through hexproof.
Red burn spells on top of the graveyard, sorcery each opponent takes 3 damage.
Creature on my board all other creatures you etc has hexproof. So why is a spell allowed to be cast at me?6 votes -
6 votes
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cheating players
onve you reach plat ranking there is a majority of people have decks that have hundreds of card in their deck. it makes the game no fun. i cant get past plat one without running in to a deck like this. do something about the cheating cuz without some action this game is trash.
6 votes -
Unable to cast Shoot the Sheriff on non-outlaw creature (could only target tokens)
Standard quick play Bo1 - tried casting shoot the sheriff on my darkstar augar to not die. would not allow me to select any targets other than tokens even though no creatures were outlaws.
6 votes -
Connection lost
September 10th 5:45pm est. The website says servers are up. However the app cannot e establish a connection or finish booting. My app is fully updated, I’ve restarted the app, restarted the device, confirmed my network connection. There is either a bug with arena or the servers are actually down contrary to the server status page.
6 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
6 votes -
App crashing in iOS when card is returned to hand
I’m playing on iOS on an iPhone. Every single time a card is returned to my hand or my opponent’s hand from the battlefield, the app crashes and I return to my phone Home Screen. The app also crashes every time I activate Prime Speaker Vannifar’s ability to search my library.
6 votes -
Osteromancer
I was playing Premier Draft during this screenshot.
I tapped my Osteomancer Adept to cast a creature from my graveyard. I have had three other creatures that I can exile to forage. As I try to cast one, the other three glowed which I assume is for submission to forage.
But whenever I click the cards, it gets dragged and not selected. Was trying different things, like trying to cast a different creature, but still not working. I eventually timed out.
Not sure why I couldn't cast my creature.
6 votes
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