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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10237 results found

  1. fix this garbage algorithm make it just matchmake for whoever is in the game stop the aggro vs aggro garbage

    it match making is aggro vs aggro, etc etc fix this also mana algorithm is still busted =. I am growing to hate this game , i have spent hundreds of dollars on arena. it makes me want to quit . fix it

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Game Defeat suddenly (No reason for defeat)

    during a draft event I was poised to win during my turn and suddenly the game ended with defeat and me losing and I had not even finished my turn. I grabbed the logs right after and hope this helps to resolve this issue. This has happened to me twice now.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Bounce effects working incorrectly in draft

    In aetherdrift Priemier draft my opponent just bounced my cards but they wouldnt return to my hand. Just staying on the field unable to interact with them but alos not being able to play them back out. First was with roadside blowout targeting my cryptcaller chariot then roadside blowout again on my chitin grave stalker and finally spikeshell harrier's etb on my deathless pilot

    5 votes

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  4. Did not receive my 2 Mythic Reward Lvl 21 Aetherdrift cards

    Upon reaching my level 21 achievement, I did NOT receive my 2 mythic Aetherdrift cards.

    5 votes

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  5. Abolish the Heist mechanism

    Heist Mechanism is getting stronger, not nerfed, because of stupid card changes.

    I can't do it because my opponent's choice is too slow.
    It's a stupid game where you wait for many turns and your opponent draws many cards with chorus cards, making alchemy less diverse and boring.

    Please nerf it as soon as possible

    5 votes

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  6. keyword soup

    The "Keyword Soup" achievement is bugged. I have achieved this event, not against the computer or a direct match and the achievement does not unlock. Please see screenshots. I am playing on iOS.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Core Achievement "Stylish Spellslinger" not triggering

    I have an Avatar, Sleeve, Companion, Sticker and Phrase cosmetics all selected while playing, but the achievement still is incomplete.

    Playing PC client

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. BUG - Foundations Set Mastery not showing s completed despite owning 4 of every card in the set.

    Foundations set Mastery not showing as completed when I have collected 4 of each card. Colorless uncommons showing as missing two cards but I have 4 of every card in the set and 4 of every card in the Foundations Jumpstart set.

    5 votes

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  9. Bug with Boommobile

    I was trying to use the Exhaust hability when the vehicle joined the battlefield, but couldn't.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Did not recieve a new packet in Jump In

    I entered a jump in event, hoping to earn some new cards from aether drift, however, in my first selection of packs, all of the packets are ones I've already selected. This is a bug and not intended behavior.

    5 votes

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  11. Client crash causing game loss

    Client crash causing a game loss. It had crashed earlier in the day also

    I am on PC

    5 votes

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  12. Unable to access my account

    Unable to access my account. I play on iOS tablet. Every time I try to connect I get a black screen that goes to unable to connect , then gives 3 options , check status and, reconnect, or log out. I check status and it says operational. I try to reconnect and all I get is a black screen. I tried to log out and log back in and get the same screen.

    5 votes

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  13. Clumping due to algorithm

    Land cards still get clumped because of the draw algorithm. What a shame you guys can't fix this.

    5 votes

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  14. Draft Rigged Game RIgged

    The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
    In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
    In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Draft Rigged Game rigged

    The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
    In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
    In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…

    5 votes

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  16. 5 votes

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    0 comments  ·  Events  ·  Admin →
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  17. forced draw

    Forced into a draw.

    Ojer Taq, delney streetwise look-out, golden sidekick, impassioned orator, hallowed priest, lifecreed duo, tokens from Teysa opulent oligarch and the game tells me to do something else, but I can't as it's processing and it forces us into a draw.

    Quite annoying that this happens. Why is this not legitimate? I'm about to win and all i get is a draw.

    5 votes

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  18. Fix shuffle algorithm

    Explain to me how can I even fking play the game when I go against ******** like this which ya'll spend no time balancing and you feed me lands because the game most of the time for one of's clumps cards together based on land to non-land values...

    5 votes

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  19. scry card disappears

    I just lost a game because my scry card that I kept on top of the deck was not the card I received during my next draw step. This has happened five or six times now and is pretty infuriating.

    5 votes

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  20. Cheating players

    The deck that makes you lose life when they gain life and one turns you is the most cheating deck I’ve seen. Please ban these players for bug abuse

    5 votes

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