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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10237 results found

  1. Win incorrectly recorded as a draw

    See attached, I reduced my opponent to -47 life, while I still had 45 life (after sacrificing 50 life with Aetherflux Reservoir), but the game was incorrectly recorded as a draw.

    Note that apart from lands, my opponent only had a single Soul Warden on the battlefield, so there was nothing preventing me from winning, or them from losing (e.g. Platinum Angel).

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Ugin, Eye of the Storms needs an immediate ban in brawl

    One of the most unfun cards to play against. It's the same strategy every game, ramp Ugin out, exile anything that could make a difference. Only way I've beaten Ugin is with a deck practically designed to shut him down. This is game is no fun when as soon as you see the opponent's commander you know it will be an awful game.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Starscape Cleric Bloodthirsty Conquerer Bug

    I encountered a bug where a card called Starscape Cleric caused me to lose life every time my opponent gained life, and then a card called Bloodthirsty Conquerer caused my opponent to gain life every time I lost life.

    This became an infinite unstoppable combo which caused me to slowly die with no way to prevent it, regardless of the fact that I was sitting at 45 life prior to the combo beginning.

    This interaction is quite obviously a bug, as no sane or sensible game designer would ever include such a ridiculous mechanic in their game.

    Due to this…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Mulligan Timer

    The mulligan timer at the beginning of the match is too long. I can get up, make a sandwich, come back, and still my opponent's decision fuse is not burning. This is being abused, plainly put. There's no reason to have so much time, and the only thing that seems to be done with it is to hold your opponent ******* waiting to see if they'll actually, you know, play the game of magic with you, or just play this separate game of who is most patient. I am uninterested in a contest of patience, specifically - I came to…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Glacierwood Siege copy missing prompt

    When making a copy of Glacierwood Siege, options for "Temur" and "Sultai" do not appear correctly, instead they appear as "Missing Prompt 927588" and "Missing Prompt 92790" respectively. Selecting an option works correctly with the desired effect if the user is aware of the corresponding missing prompt to the expected prompt.

    5 votes

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  6. Suddenly returned to main menu during a match

    I am regularly experiencing a bug on PC where I am suddenly returned to the main menu screen during a match. It can happen right away at hand selection or after several turns of normal gameplay. While at the main menu, the music from the match I was just kicked from continues playing. Queueing up again does not return me to game but starts a new match. During that new match, I hear the previous match's music as well as the current match's music. I have found that I can return to game I was kicked from if I quickly…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Sparky's Challenge No Reward After 3rd Win

    Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
    I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
    Feel I was robbed/cheated a bit. Not cool.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  8. assault

    All out assault played on main phase 2 not triggering additional combat.
    tested twice, and lost a draft event due to it. attack, main phase 2 cast all out assault, move to next phase and turn ends.

    log attached.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Quickdraft challenge bug

    I played several matches of "Quick Draft Murders at Karlov Manor" and even won a few, but never got the rewards for "Complete three Quick Draft Matches".

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Unable to cast Snakeskin Veil bug

    For some reason during the very start of the game I am attaching a screen shot of I couldnt cast snakeskin veil to save my blocker. I tried everything I could think of. The next turn I was actually able to cast it

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Kotis, the Fangkeeper is an oppressive commander in Brawl

    Kotis, the Fangkeeper is an oppressive commander in Brawl / 1v1 commander.
    Consider banning / rebalancing it in all Brawl modes.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Sidisi, Regent of the Mire

    Sidisi from the new Dragons set is unfunctional. It cost me two games in the last round of a traditional draft, not only making me go negative EV when perfectly possible to win those games if the card functioned correctly. You are unable to sacrifice your creature to return anything at any mana cost. To be honest, I would like a refund of gems, when paying real world money for something, where there are prizes on the line and then only one side of a game is functional is very disappointing.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. speed sound effect not working

    The sound effect for increasing speed cuts out after the initial rev sound. There's no more "ding" sound. The Start Your Engines sound effect is the same, but the subsequent increases are cut short.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. 日本語版の誤訳 Japanese mistranslation

    汚染された三角州のテキストでライブラリーから探す土地の候補が島と山になっています
    In the text of Polluted Delta, the candidates for land to search in the library are islands and mountains ※google translate

    5 votes

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  15. 5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. cube draft

    Joined a cube draft and clicked ready but the pod never launched even though it showed everyone else as ready. I tried restarting arena and it simply said connecting to server for several minutes. I checked my WiFi connection which seemed to be working just fine. I waited about an hour and retried and now I lost the 4000 gold for the event and don't even see if as an event when I navigate to the events tab.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  17. lotus

    When the opponent surrenders while playing mana in the Lotus field, the game cannot proceed.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Completionist II Achievement for sets without cards of each rarity

    I attempted to complete the achievement “Completionist II” by getting 4x copies of each card in Thunder Junction Alchemy (Yes, I picked that one of all sets, ridicule me in the comments). it shows as being complete on the Set Progression page, but isn’t triggering in achievements.

    I think this is because the achievement is relying on a number greater than zero to gauge completion (e.g. 1/2 returning 0.5, 2/2 returning 1.0, 0/0 being 0.0) Thunder Junction Alchemy has zero commons in the set, so my guess is that the achievement is written to see that as having 0% of…

    5 votes

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  19. FIX THE ******* SHUFFLER!

    How long do people and STREAMERS have to complain about the shuffle, before you all ******* do something about it?!

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Ajani, Nacatl Pariah still not working properly with replacement effects

    This issue has been posted a couple of times, but it still hasn't been fixed. According to Gatherer rulings, Ajani, Nacatl Avenger's 0 ability sets up a delayed trigger that deals damage after token creation. If more than one Cat token is made, such as with Anointed Procession, the rulings state that it is supposed to trigger that many instances of damage, and if a Cat token is not made, such as with Divine Visitation replacing it with an Angel, no damage should be dealt. In the client, however, Ajani only ever does one instance of damage.

    "In a case…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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