MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3202 results found
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Reward distribution article not updated
The reward distribution article hasn't been updated for the newest set.
1 vote -
chimil
I realize there are now TWO Grand Abolisher affects in standard. Please disregard the previous post!
1 vote -
Housemeld
Housemeld does not actually exile creatures. I used housemeld on opponents fanatic of rhonas. They later used casualty of wars and destroyed the enchantment. After it was destroyed they were able to externalize it as if it had never been exiled and it was out back into their graveyard from exile. Am I missing some clause in housemeld where it is only exiled while it remains an enchantment in play? Thanks!
1 vote -
Didn't Receive Rewards in Lorwyn Premier Draft
I finished a Lorwyn Premier Draft with 7 wins and one loss, playing a Merfolk deck, but I didn't receive the reward of 2200 gems and 6 booster packs. Evidence of this is that I still have 4720 gems. Could you please help me receive the rewards? This is very frustrating. My account is "Julio Gandra#13121". I'm in Brazil, and I finished the seventh victory about 9h35PM (Brazilian time).
1 vote -
Friendly Brawl deck list card versions not matching after game start
bug=Friendly Brawl is automatically switching non-alchemy cards to their rebalanced versions upon issuing a direct friendly brawl challenge. Effectively making both deck options identical aside from the ban list. Friendly brawl is supposed to be non-alchemy & no-bans. It's currently forcing/switching to alchemy versions after you load into the match.
1 vote -
Incorrect values given for rewards when looking at buying levels
When clicking on the mastery pass on the steam version if you attempt to buy levels any packs that are paired with currency adds the currency amount to the graphic of the amount of packs you will get. Leading it to seem like you would get 4000 of some packs and 600 of others. I believe the currency amounts should be shown on their own so as to not confuse buyers.
1 vote -
Noggle the Mind sent my creature to graveyard instead of turning it into 1/1
Dear MTG:A Team,
I was playing in the "Traditional Draft Lorwyn Eclipsed" Event today.
1. My opponent played "Noggle the Mind" targeting my "Heirloom Auntie" creature.
2. Instead of it turning my "Heirloom Auntie" into a 1/1 creature with no abilities, it instead sent my card right to my graveyard. I think the "creature destroyed" sound effect played, too.Could you please test "Noggle the Mind" some more to see if you notice issues?
Thank you for your diligence on MTG:A, a game that has borne much good fruit in my life.
May God bless and reward you all.
Gratefully,…
1 vote -
Rip off
Are you just going to ***** me over and force me to lose every single brawl game that I play like seriously can't do anything. Guy literally has no cards but at the end of his turn somehow he manages to play some magical f****** card for free and it kills an online permanent and that f****** ruins the game and everything like what the f*** man. It's like he's got nothing left. I'm about to take over and the guy f****** gets a miracle card every single f****** time telling me they're not f****** cheating or what the f*****…
1 vote -
Lorwyn Eclipsed Mastery Pass Gave WRONG REWARDS
MASTERY PASS GIVES WRONG REWARDS.
In addition to level 4 giving 3 packs of EoE. When boosting 22 Levels to 26 it shows I was supposed to receive 4011 packs of Lorwyn Eclipsed and 603 packs of EoE along with 1200 gems. In my screenshots I DID NOT receive the correct amount of gems or packs as advertised. I only received 600 gems and the amount of the packs are completely messed up. I have messaged customer support for a WEEK with no resolution and this is unacceptable.
1 vote -
During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
When do I get to play against the real deck
How many games do I have to play where it's the same preset decks over and over and over again? Like when do I actually get to play some real people who make their own decks? This is pathetic. Do not want to play against hair apparent 600 f****** times all right. It's f****** boring. It's f****** stupid. The same f****** thing happens every single f****** game WHERE ARE THE F****** REAL PLAYERS?!!!!?????
1 vote -
BRAWL CHEATERS
How do you justify the guy is literally has a spell for every single creature that I play three creatures three f****** spells. It's bro man. It's a hundred unique cards. There's no f****** possible way that's what the guy had in his f****** so your either forcing me to f****** lose the game or the guy's
Oh and guess what. It's exactly the same f****** commander that I've played about 600 f****** times .f****** cheating like I'm so sick and f****** tired of not being able to play any of my f****** ******* cards. The guy is a f******…1 vote -
Battle pass
If I purchase additional levels, will I get the same number of boosters as listed?
1 vote -
1 vote
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Maximum overdrive
When I use an indestructible instant on creature being killed by maximum overdrive it doesn't work the creature is destroyed anyway
1 vote -
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
1 vote -
Stuck in waiting screen
Me and mate were in a best of three friendly game, I conceded game two and at the same time my internet died, i clicked to reconnect took me to the main screen (mate is still in waiting screen, I hit play on ranked puts me back in the waiting screen for our game, both accounts are now perma stuck in the waiting screen bricking both our accounts
1 vote -
bug during blocking
i had three attacking creatures, lightning army of one, it was blocked by a fog bank, my second attacking creature was cloud, planet's champion it was blocked by two angels, i can't recall exact names, but they would have killed cloud, but also been destroyed themselves, and my third creature unblocked was adelbert steiner. However on the choose which enemy to damage first for cloud, while both angels appeared, it said zero damage to both, and the done button would not highlight. I closed out of the game, and restarted it, and was brought back to the same screen, and…
1 vote -
LGS Wins Added to Arena
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease),…1 vote -
bug: moonshadow dying to Honest Work
I had a Moonshadow die when Honest Work became attached to it. This shouldn't happen.
1 vote
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