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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22925 results found

  1. 1 vote

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  2. 14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Quick Draft VOW Bug - Frozen Card on the Battlefield

    While playing a VOW Quick Draft, after a brief loss of connection to the Arena servers, a creature card I casted became stuck to the side of the screen, and spent mana remained untapped. This unfortunate bug, I feel, was an impairement to my experience thoughout the rest of the game. Is there anything that could be done about that?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Arena Cube Draft - No reward after 7 wins

    After reaching 7 wins in the Arena Cube draft Event i obtained as a prize only 3 cards WITHOUT THE 6000 Golds.
    I'm currently playing on PC.
    CaosSavona#62333

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  5. draft

    The game shut down when cube draft in pack 3 pick 4,while i had already draft a good UW control deck. I ask for payment of 4000 gold(equal to the ticket)

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Consuming Tide Stalls Out Game

    To reproduce, play Consuming Tide while having zero nonland permanents on the field. The turn timer ticks down until all resets are used, after which that player loses the game. Autopass does not speed this up.

    Firstly, is this a rules issue? Is the player supposed to lose the game because "choose a nonland permanent" is a Must effect? If so, auto-pass or spacebar should end the game immediately to avoid lost time. If this is not intended, then priority should go to the the opposing player to make their choice and resolve.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Decathlon 10 wins prize not showing

    Hello,

    I won 10 Deca events and had the 10 tokens in my client for a while. I haven’t received a qualifier token(or any information about getting to the qualifier) now when you changed my 10 tokens to the 3 cube entry tokens.
    Is it a bug or just poor communication?

    Thanks!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. Valakut Exploration back to hand bug

    So, as for Valakut Exploration, there's at least a couple problems.
    I will focus on one and invite you to fix the rest. Please, this is a card of your game and the situation is rather frequent.

    Here's the steps:
    1) When I exile say 10 cards with V.E., and the opponent makes it come back to my hand, the damage is not being inflicted to him in the end. This is fine.
    2) In the next turn I can still play all the 10 cards. This is fine.
    3) In the next turn, I play V.E. once again. I…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Bug during match

    I was playing Arena Cube Draft.
    During my match I played 3 dmg spell. It resolved. he took 3 dmg.
    After that my I played Pillar of flame and something happened - Pillar of Flame never resolved and stayed on the screen. the game continued with my opponent at 1.
    First photo is at the end of my turn.
    Second photo is on his turn with Lier on the Stack.
    The card stayed there until the game finished:

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. L’or gagné n’est plus comptabilisé?

    Cela fait plusieurs fois que l’or remporté lors des victoires ou lors de la réalisation des missions quotidiennes n’est plus comptabilisé?
    Merçi de vérifier ce point…..si vous ne savez pas gérer l’or virtuel, comment vous y prenez vous si on paye en argent réel?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  11. Not receiving credit for daily quest or XP

    Not getting credit for daily quest or XP no tics for casting colored spells nothing. Zippo, nada!!

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Connection lost

    Every time I try to log on and play the game it says I lost connection to the game server and I even logged out and changed my password to log back in and I got the same result

    12 votes

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  13. Avatar bug

    I am using my android phone to play mtga.
    I have the Halana and Alena Avatar. It shows before and after the match, but during match it shows Vivian

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Unnatural Growth needs removed or modified

    Unnatural growth is unbalanced/broken. It's a 5 casting cost that doubles the power/toughness of ALL your creatures every combat, not just on your turn which would be bad enough. It either needs to be removed from play, or have the following modifications.

    1.Casting cost needs to be increased to 1.5X current cost

    1. It needs to apply to only 1 creature or only on the casting players combat turn.

    Since you rarely if ever change cards the best bet is just to ban it from play entirely.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. RITE OF HARMONY GOES STRAIGHT TO EXILE AND WHEN CASTING FOR FLASHBACK JUST EXILES...:(

    RITE OF HARMONY WENT STRAIGHT TO EXILE EVERY TIME I CAST IT AT FIRST THEN WHEN TRYING TO CAST FOR FLASHBACK IT WENT TO EXILE AGAIN! PERMANENTLY.

    i'M USING pc WINDOW'S 10.

    the game log below will show those as the last two actions i took before scooping. :(

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Product suggestion re: Inquisitor Captain

    Playing against the Alchemy card Inquisitor Captain in historic is seriously unfun. It's interactions with Glasspool mimic, soulherder and ephermate just flood the board with copies out of nowhere. Please nerf the card it's a total drag!

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. auth

    Authentication Failed Error.

    1. Give us the steps to reproduce the bug While logging in, getting "Authentication Failed Error, Attach Failed to Drop other Attach"
    2. Note which platform you’re using (PC, Mac, Android, or iOS) This occurs for PC, iOS and Android. Getting error on all 3 devices
    3. Enter the actual results you’re experiencing Continues to loop on this error, and cannot log in
    4. Enter the expected results of the feature Expect to be able to log in
    5. Add any relevant screenshots/videos Website not letting me attach .jpg, .png or .gif?
    6. If you found a workaround, please add workaround steps. None…
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Bug

    Hello

    I have noticed that my last 5 matches in standard ranked did not produce a coin and exp. I’m frustrated since this would have moved me along in mastery.

    Please help
    Faron

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Hostile Hostel and Reassembling Skeleton bug

    Sacrificing the same Reassembling Skeleton with Hostile Hostel doesn't add new counters.
    When Reassembling Skeleton was sacrificed first time it worked fine, but after it returned from its ability, Hostile Hostel didn't get new counters from sacrificing it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. On my Mac, the sides of the window are greater than the size of the screen of the computer and Im not able to change it.

    On my Mac, the sides of the window are greater than the size of the screen of the computer and Im not able to change it.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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